AO Smith Water Heater BTF 75 User Manual

®
MODEL BTF-75  
with Hot Surface Ignition & SmartValve  
COMMERCIAL GAS, GLASS-LINED, TANK-TYPE WATER HEATER  
SAFETY INSTALLATION OPERATION MAINTENANCE LIMITED WARRANTY  
Thank you for buying this energy efficient water heater from A.O. Smith  
Water Products Company. We appreciate your confidence in our  
products.  
CAUTION  
TEXT PRINTED OR OUTLINED IN RED CONTAINS  
INFORMATIONRELATIVETOYOURSAFETY.PLEASEREAD  
THOROUGHLY BEFORE INSTALLING AND USING THIS  
APPLIANCE.  
A DIVISION OF A.O.SMITH CORPORATION  
McBee, South Carolina U.S.A.  
Stratford, Ontario Canada  
® SmartValve is a Registered Trademark of Honeywell Inc.  
KEEP THIS MANUAL IN THE POCKET ON THE HEATER FOR FUTURE REFERENCE  
WHENEVER MAINTENANCE ADJUSTMENT OR SERVICE IS REQUIRED.  
PRINTED IN U.S.A. 0901  
PART NO. 194643-000  
ROUGH-IN-DIMENSIONS  
TOP VIEW  
*INSTALLINACCORDANCEWITHLOCALCODES  
FIGURE 1  
ALL DIMENSIONS IN INCHES  
Model Units  
BTF-75 Inches 66 5/16 58 1/2 29 5/8 25 3/8 15 3/16  
cm 168.4 148.6 75.2 64.5  
A
B
C
D
E
F
G
H
J
K
L
M
4
14  
16 1 1/4  
1
1/2 11 15/16  
30.3  
38.6 10.2 35.6 40.6 3.2  
NPT NPT  
RECOVERY CAPACITIES  
Input  
Rating  
Approx. Approx. Temp. °C  
17  
22  
28  
33  
39  
70  
44  
80  
50  
90  
56  
61  
67  
72  
78  
Model  
Rating  
Btu/Hr  
80,000  
Gal.  
Cap.  
74  
Liter  
Cap.  
284  
KW/Hr  
Rise ° F  
LPH  
30  
40  
50  
60  
100 110 120  
130  
226  
60  
140  
210  
55  
BTF-75  
23.4  
979 734 587 489 419 367 326 294 267 245  
259 194 155 129 111 97 86 78 71 65  
GPH  
Recovery capacity based on 80% thermal efficiency.  
FOREWORD  
The design of model BTF-75 complies with the latest version of where the installation is to be made. These shall be carefully followed  
ANSI Z21.10.3/CSA 4.3 M98 as automatic storage or automatic circulating in all cases. Authorities having jurisdiction should be consulted before  
tank type water heaters.  
installations are made.  
Installation diagrams are found in this manual. These diagrams will serve The installation must conform to these instructions and the local code  
to provide the installer with a reference for the materials and method of authority having jurisdiction. In the absence of local codes, the installation  
piping necessary. It is highly essential that all water and gas piping be must comply with the latest editions of the National Fuel Gas Code,  
installed as shown on the diagrams.  
ANSI Z223.1/NFPA 54. The NFPA. This is available from the Canadian  
Standards Association, 8501 East Pleasant Valley Road, Cleveland, OH  
In addition to these instructions, the equipment shall be installed in 44131, or the National Fire Protection Association, 1 Batterymarch Park,  
accordance with those installation regulations in force in the local area Quincy, MA 02269.  
2
TABLE OF CONTENTS  
PAGE  
PAGE  
ROUGH-INDIMENSIONS .............................................................. 2  
FOREWORD ...............................................................................2  
GENERALSAFETYINFORMATION  
Installation Of Sidewall Vent System ....................................... 7  
Vent Terminal Installation, Sidewall .......................................... 7  
Preparation Of Blower Assembly ......................................... 8-9  
Installation Of Vent System, Sidewall ..................................... 10  
Installation Of Vertical Vent System ....................................... 10  
Vent Pipe Preparation ......................................................... 10-12  
Gas Connections ................................................................... 12  
Connection of Gas Pipe ......................................................... 12  
OPERATION  
To Operate Heater ................................................................. 12  
Lighting & Operating Label ..................................................... 13  
Purging .................................................................................. 14  
Temperature Regulation ......................................................... 14  
MAINTENANCE  
Main Burner ........................................................................... 14  
High Temperature Cut-Off Switch .......................................... 15  
Venting System .....................................................................15  
Power Venter Maintenance ................................................... 15  
T & P Valve............................................................................ 15  
Draining ................................................................................. 15  
Main Burner And Igniter ...................................................... 15-16  
Condensation ........................................................................ 16  
Cathodic Protection - Anode ..................................................16  
Service & Repair ................................................................... 16  
TROUBLESHOOTING ............................................................. 16-19  
LIMITEDWARRANTY ................................................................. 20  
Precautions ............................................................................ 3  
Chemical Vapor Corrosion ......................................................3  
Improper Combustion .............................................................. 3  
Liquid Petroleum Models ........................................................ 3-4  
Extended Non-Use periods ..................................................... 4  
Insulation Blankets .................................................................. 4  
Circulating Pump .....................................................................4  
Dishwashing Machine Requirements ...................................... 4  
INSTALLATION  
Required Ability ...................................................................... 4  
General .................................................................................. 4  
Grounding ..............................................................................4  
High Altitude Installation .......................................................... 4  
Location Of Heater ............................................................... 4-5  
Air Requirements ....................................................................5  
Unconfined Space .................................................................. 5  
Confined Space ...................................................................... 5  
Water Connections ................................................................. 5  
Water (Potable) Heating & Space Heating ............................. 5-6  
Closed Water System ............................................................. 6  
Relief Valve ............................................................................ 6  
Venting ...................................................................................6  
Vent Pipe Termination ............................................................ 6-7  
Planning The Vent System .................................................... 7-8  
IMPROPER COMBUSTION  
GENERAL SAFETY INFORMATION  
WARNING  
PRECAUTIONS  
ATTICAND/OREXHAUSTFANSOPERATINGONTHEPREMISESWITHA  
WATERHEATERCANRESULTINCARBONMONOXIDEPOISONINGAND  
DEATH.  
DONOTUSETHISAPPLIANCEIFANYPARTHASBEENUNDERWATER.  
Immediately call a qualified service technician to inspect the appliance  
and to replace any part of the control system and any gas control which  
has been under water.  
OPERATION OF THESE FANS CAN PRODUCE A NEGATIVE DRAFT IN  
THEAREAOFTHEWATERHEATERPREVENTINGTHEPRODUCTSOF  
COMBUSTIONFROMEXHAUSTINGTHROUGHTHEVENTPIPE.  
IFTHEUNITISEXPOSEDTOTHEFOLLOWING,DONOTOPERATEHEATER  
UNTIL ALL CORRECTIVE STEPS HAVE BEEN MADE BY A QUALIFIED  
SERVICEMAN.  
The venting of the water heater should be inspected by a qualified service  
technician at the time of installation and periodically thereafter to ensure  
a down-draft condition does not exist.  
1. EXTERNALFIRE.  
2. DAMAGE.  
DONOTOBSTRUCTTHEFLOWOFCOMBUSTIONANDVENTILATING  
AIR. ADEQUATEAIRFORCOMBUSTIONANDVENTILATIONMUSTBE  
PROVIDEDFORSAFEOPERATION.  
3. FIRINGWITHOUTWATER.  
4. SOOTING.  
LIQUID PETROLEUM MODELS  
CHEMICAL VAPOR CORROSION  
WARNING  
Water heaters for propane or liquefied petroleum gas (LPG) are different  
from natural gas models. A natural gas heater will not function safely  
on LP gas and no attempt should be made to convert a heater from  
natural gas to LP gas.  
WARNING  
CORROSIONOFTHEFLUEWAYSANDVENTSYSTEMMAYOCCUR IF  
AIRFORCOMBUSTIONCONTAINSCERTAINCHEMICALVAPORS. SUCH  
CORROSIONMAYRESULTINFAILUREANDRISKOFASPHYXIATION.  
LP gas must be used with great caution. It is highly explosive and heavier  
than air. It collects first in the low areas making its odor difficult to detect  
at nose level. If LP gas is present or even suspected, do not attempt to  
find the cause yourself. Go to a neighbor's house, leaving your doors  
open to ventilate the house, then call your gas supplier or service agent.  
Keep area clear until a service call has been made.  
Spray can propellants, cleaning solvents, refrigerator and air conditioning  
refrigerants, swimming pool chemicals, calcium and sodium chloride  
(water softener salt), waxes, and process chemicals are typical  
compounds which are potentially corrosive.  
Do not store products of this sort near the heater. Also, air which is  
brought in contact with the heater should not contain any of these  
chemicals. If necessary, uncontaminated air should be obtained from  
remote or outside sources. The limited warranty is voided when failure  
of water heater is due to a corrosive atmosphere. (Refer to the limited  
warranty for complete terms and conditions).  
At times you may not be able to smell an LP gas leak. One cause is odor  
fade, which is a loss of the chemical odorant that gives LP gas its  
distinctive smell. Another cause can be your physical condition, such  
as having a cold or a diminishing sense of smell with age. For these  
reasons, the use of a propane gas detector is recommended.  
3
IF YOU EXPERIENCE AN OUT-OF-GAS SITUATION, DO NOT TRY TO  
RELIGHTAPPLIANCESYOURSELF. AskyourLPdeliverypersontorelight  
pilots for you. Only trained LP professionals should conduct the required  
safety checks in accordance with industry standards.  
All dishwashing machines meeting the National Sanitation Foundation  
requirements are designed to operate with water flow pressures  
between 15 and 25 psi (103Kpa and 173 Kpa). Flow pressures above  
25 psi (173Kpa), or below 15 psi (103 Kpa), will result in improperly  
sanitized dishes. Where pressures are high, a water pressure reducing  
or flow regulating control valve should be used in 1800F line to the  
dishwashing machine, and should be adjusted to deliver water between  
these limits.  
EXTENDED NON-USE PERIODS  
WARNING  
HYDROGEN GAS CAN BE PRODUCED IN A HOT WATER SYSTEM  
SERVED BY THIS HEATER THAT HAS NOT BEEN USED FOR A LONG  
PERIODOFTIME(GENERALLYTWOWEEKSORMORE). HYDROGEN  
GAS IS EXTREMELY FLAMMABLE. To reduce the risk of injury under  
these conditions, it is recommended that the hot water faucet be opened  
for several minutes at the kitchen sink before using any electrical  
appliance connected to the hot water system. If hydrogen is present,  
there will probably be an unusual sound such as air escaping through  
the pipe as the water begins to flow. THERE SHOULD BE NO SMOKING  
OROPENFLAMENEARTHEFAUCETATTHETIMEITISOPEN.  
The National Sanitation Foundation also recommends circulation of 1800F  
(82°C) water. Where this is done, the circulation should be very gentle  
so that it does not cause any unnecessary turbulence inside the water  
heater. The circulation should be just enough to provide 1800F (82°C)  
water at the point of take-off to the dishwashing machine. Adjust flow  
by means of the plug cock in the circulating line.  
INSTALLATION  
REQUIRED ABILITY  
INSULATION BLANKETS  
INSTALLATIONORSERVICEOFTHISWATERHEATERREQUIRESABILITY  
EQUIVALENT TO THAT OF A LICENSED TRADESMAN IN THE FIELD  
INVOLVED. PLUMBING, ELECTRICALAIRSUPPLY, VENTINGANDGAS  
SUPPLYAREREQUIRED.  
Insulation blankets available to the general public for external use on  
gas water heaters are not necessary with A.O. Smith products. The  
purpose of an insulation blanket is to reduce the standby heat loss  
encountered with storage tank heaters. Your A.O. Smith water heater  
meets and exceeds the National Appliance Energy Conservation Act  
standards with respect to insulation and standby loss requirements,  
making an insulation blanket unnecessary.  
GENERAL  
The heater is designed to operate on natural or propane gases.  
HOWEVER, MAKE SURE the gas on which the heater will operate is the  
same as that specified on the heater model and rating plate. The  
installation must conform to these instructions and the local code authority  
having jurisdiction. In the absence of local codes, conform to the latest  
edition of National Fuel Gas Code ANSI Z223.1/NFPA 54 and the National  
Electric Code, NFPA 70. The former is available from the Canadian  
Standards Association, 8501 East Pleasant Valley Road, Cleveland, OH  
44131, and both documents are available from the National Fire Protection  
Association, 1 Batterymarch Park, Quincy, MA 02269.  
WARNING  
Should you choose to apply an insulation blanket to this heater, you  
should follow these instructions. Failure to follow these instructions  
can restrict the air flow required for proper combustion, potentially  
resulting in fire, asphyxiation, serious personal injury or death.  
Do not cover the gas valve or temperature & pressure relief valve.  
Do not allow insulation to come within 2" of the air inlet box, to prevent  
blockage of the dilution air.  
Do not allow insulation to come within 2" of the floor to prevent  
blockage of combustion air flow to the burner.  
GROUNDING  
The water heater, when installed, must be grounded in accordance with  
local codes, or in the absence of local codes: The National Electric  
Code, ANSI/NFPA 70;  
Do not cover the instruction manual. Keep it on the side of the water  
heater or nearby for future reference.  
Do obtain new warning and instruction labels from A.O. Smith for  
placement on the blanket directly over the existing labels.  
HIGH ALTITUDE INSTALLATION  
Do inspect the insulation blanket frequently to make certain it does  
not sag, thereby obstructing combustion air flow.  
CAUTION  
INSTALLATIONS ABOVE 2000 FT. REQUIRE REPLACEMENT OF THE  
BURNER ORIFICE IN ACCORDANCE WITH THE NATIONAL FUEL GAS  
CODE (ANSI Z223.1/NFPA 54). FAILURE TO REPLACE THE ORIFICE  
COULDRESULTINIMPROPERANDINEFFICIENTOPERATIONOFTHE  
APPLIANCE,PRODUCINGCARBON MONOXIDEGASINEXCESSOFSAFE  
LIMITS, WHICH COULD RESULT IN SERIOUS PERSONAL INJURY OR  
DEATH. CONTACTYOURGASSUPPLIERFORANYSPECIFICCHANGES  
WHICHMAYBEREQUIREDINYOURAREA.  
CIRCULATING PUMP  
A circulating pump is used when a system requires a circulating loop or  
there is a storage tank used in conjunction with the heater. Refer to the  
piping diagrams at rear of manual for electrical hookup information and  
install in accordance with the latest version of the National Electric Code  
ANSI/NFPA No. 70.  
A.O.SMITHBUILDSSOMEMODELSSPECIFICALLYFORHIGHALTITUDE  
SERVICE.  
Only all bronze circulators are used with commercial water heaters.  
Although circulators are oiled and operated by the manufacturer some  
circulators must be oiled again before operating. Please refer to  
manufacturer’s instructions.  
PLEASECHECKTHERATINGPLATEBEFOREMAKINGCHANGES.  
LOCATION OF HEATER  
DISHWASHING MACHINE REQUIREMENT  
When installing the heater, consideration must be given to proper location.  
Location selected should be as close to the wall as practicable with  
adequate air supply and as centralized with the water piping system as  
possible.  
These appliances meet the National Sanitation Foundation Standard for  
sanitary installations when used with the following leg kits, Part No’s.  
6570-0 and 6570-7.  
4
If the confined space is within a building of tight construction, air for  
combustion, ventilation and power venter dilution must be obtained from  
outdoors. When directly communicating with the outdoors or  
communicating through vertical ducts, two permanent openings, located  
in the above manner, shall be provided. Each opening shall have a free  
area of not less than one square inch per 4000 Btuh of the total input of  
all appliances in the enclosure. If horizontal ducts are used, each opening  
shall have a free area of not less than one square inch per 2000 Btuh of  
the total input of all appliances in the enclosure.  
The heater is design certified by the Canadian Standards for installation  
on combustible flooring in a closet having minimum clearances from  
combustible material of: 2" clearance from sides and rear, 6" from the  
front and 24" from the top. (Standard clearance.) If clearances stated  
on the heater differ from standard clearances, install water heater  
according to clearances stated on heater.  
A minimum clearance of 4" must be allowed for access to replaceable  
parts such as the thermostats, drain valve and relief valve. A top  
clearance of 24" should be allowed for blower assembly service.  
Adequate clearance for servicing this appliance should be considered  
before installation, such as changing the anodes, etc. Minimum  
clearances for proper operation are given above.  
WARNING  
In cold climates provide protection against freeze-up.  
THEHEATERSHOULDBELOCATEDINANAREAWHERELEAKAGEOF  
THETANKORCONNECTIONSWILLNOTRESULTINDAMAGETOTHE  
AREA ADJACENT TO THE HEATER OR TO LOWER FLOORS OF THE  
STRUCTURE. When such locations cannot be avoided, a suitable drain  
pan should be installed under the heater, see fig. 1. The pan must not  
restrict combustion air flow. Such pans should have a minimum length  
and width of at least 2 inches greater than the diameter of the heater  
and should be piped to an adequate drain. Drain pans suitable for these  
heaters are available from your dealer or A. O. Smith Water Products  
Company, 5621 W. 115th Street, Alsip, Illinois 60803.  
WARNING  
DO NOT INSTALL THIS WATER HEATER DIRECTLY ON A CARPETED  
FLOOR. A FIRE HAZARD MAY RESULT. Instead the water heater must  
be placed on a metal or wood panel extending beyond the full width and  
depth by at least 3 inches (76.2mm) in any direction. If the heater is  
installed in a carpeted alcove or closet, the entire floor shall be covered  
by the panel.  
AIR REQUIREMENTS  
In calculating the free area of a vent opening, the blocking effect of  
screens, louvers and grills should be considered. Screens shall not be  
of a mesh smaller than 1/4 inch square. If the free area is not known,  
the latest edition of National Fuel Gas Code ANSI Z223.1 recommends  
using figures of 20-25 percent free area for wood louvers or 60-75  
percent for metal grills or louvers.  
WATER CONNECTIONS  
UNCONFINED SPACE  
Refer to figure 12 for typical installation. A suitable pipe thread sealant  
must be used to prevent leakage.  
In buildings of conventional frame, brick or stone construction, unconfined  
spaces may provide adequate air for combustion, ventilation, and dilution  
air for power venter.  
WATER (POTABLE) HEATING AND SPACE  
HEATING  
If the unconfined space is within a building of tight construction (building  
using the following construction: weather stripping, heavy insulation,  
caulking, vapor barrier, etc.), air for combustion, ventilation, and venter  
dilution must be obtained from outdoors. The installation instructions for  
confined spaces must be followed.  
1. All piping components connected to this unit for space heating  
applications shall be suitable for use with potable water.  
2. Toxic chemicals, such as those used for boiler treatment, shall NEVER  
be introduced into this system.  
CONFINED SPACE  
3. This unit may NEVER be connected to any existing heating system or  
component(s) previously used with a non-potable water heating  
appliance.  
When drawing combustion and dilution air from inside a conventionally  
constructed building to a confined space, such a space shall be provided  
with two permanent openings. ONE WITHIN 12 INCHES OF THE  
ENCLOSURETOPANDONEWITHIN12INCHESOFTHEENCLOSURE  
BOTTOM. Each opening shall have a free area of one square inch per  
1000 Btuh of the total input of all appliances in the enclosure, but not  
less than 100 square inches.  
4. When the system requires water for space heating at temperatures  
higher than required for domestic water purposes, a tempering valve  
must be installed. Please refer to Fig. 2 for suggested piping  
arrangement.  
5
MIXING VALVE APPLICATION FOR TWO TEMPERATURE WATER  
SINGLE TEMPERATURE  
ARNING  
RATURE SETTING SHOULD NOT EXCEED SAFE USE  
RATURE AT FIXTURES. SEE TEMPERATURE REGULATION  
ON PAGE 9. IF HIGHER PREHEAT TEMPERATURES ARE  
NECESSARY TO OBTAIN ADEQUATE BOOSTER OUTPUT, ADD AN  
ANTI-SCALD VALVE FOR HOT WATER SUPPLIED TO FIXTURES.  
CIRCULATING RETURN LINE CONNECTIONS  
TEMPERED WATER LOOP, IF USED, CONNECT TO POINT "A". STORED  
TEMPERATURE WATER LOOP, IF USED, CONNECT TO COLD WATER INLET  
CAUTION: IF BUILDING COLD WATER SUPPLY HAS A BACK-FLOW  
PREVENTER, CHECK VALVE OR WATER METER WITH CHECK VALVE,  
PROVISIONS FOR THERMAL EXPANSION OF WATER IN THE HOT WATER  
SYSTEM MUST BE PROVIDED.  
FIGURE2  
CLOSED WATER SYSTEM  
VENTING  
A closed system will exist if a back-flow preventer (check valve),  
pressure reducing valve, or other similar device is installed in the cold  
water line between the water heater and the street main (or well).  
Excessive pressure may develop due to the thermal expansion of heated  
water causing premature tank failure or intermittent relief valve operation.  
This type of failure is not covered by the limited warranty. An expansion  
tank may be necessary in the cold water supply to alleviate this situation.  
Contact the local plumbing authority.  
WARNING  
THEINSTRUCTIONSINTHISSECTIONONVENTINGMUSTBEFOLLOWED  
TOAVOIDCHOKEDCOMBUSTIONORRECIRCULATIONOFFLUEGASES.  
SUCH CONDITIONS CAUSE SOOTING OR RISKS OF FIRE AND  
ASPHYXIATION.NEVEROPERATETHEHEATERUNLESSITISVENTED  
TOTHEOUTDOORSANDHASADEQUATEAIRSUPPLYTOAVOIDRISKS  
OFIMPROPEROPERATION,FIRE,EXPLOSIONORASPHYXIATION.  
VENT PIPE TERMINATION  
If the temperature and pressure relief valve on the appliance discharges  
periodically, this may be due to thermal expansion in a closed water  
supply system. Contact the water supplier or local plumbing inspector  
on how to correct situation. DO NOT PLUG THE TEMPERATURE AND  
PRESSURERELIEFVALVE.  
The first step is to determine where the vent pipe will terminate. The  
vent may terminate through the roof (see Figure 9) or through a sidewall  
(see Figure 8).  
IMPORTANT  
RELIEF VALVE  
The vent system must terminate so that proper clearances are maintained  
as cited in local codes or the latest edition of the National Fuel Gas Code,  
ANSI Z223.1, 7.3.4e and 7.8a, b.  
ANEWTEMPERATUREANDPRESSURERELIEFVALVECOMPLYINGWITH  
THESTANDARDFORRELIEFVALVESANDAUTOMATICGASSHUTOFF  
DEVICES FOR HOT WATER SUPPLY SYSTEMS, ANSI Z21.22 (LATEST  
EDITION)MUSTBEINSTALLEDINTHEHEATERINTHEMARKEDOPENING  
PROVIDED. THE VALVE MUST BE OF A SIZE (INPUT RATING) THAT  
WILLBEADEQUATEFORYOURSIZEHEATER.  
For your convenience instructions on proper installation through a  
sidewall are provide in Figure 3 and the numbered points below:  
1. The exit terminals of a mechanical vent system shall be not less than  
7 feet above grade when located adjacent to public walkways.  
Check the metal tag on the relief valve and compare it to the heater’s  
rating plate. The pressure rating of relief valve must not exceed the  
working pressure shown on the rating plate of the heater. In addition  
the hourly Btu rated temperature steam discharge capacity of the relief  
valve shall not be less than the input rating of the heater. NO VALVE IS  
TOBEPLACEDBETWEENTHERELIEFVALVEANDTANK. DONOTPLUG  
THERELIEFVALVE.  
2. A venting system shall terminate at least 3 feet above any forced air  
inlet located within 10 feet.  
3. The venting system shall terminate at least 4 feet below, 4 feet  
horizontally from or, 1 foot above any door, window or gravity air  
inlet into any building.  
The drain line connected to this valve must not contain a reducing coupling  
or other restriction and must terminate near a suitable drain to prevent  
water damage during valve operation. The discharge line shall be installed  
in a manner to allow complete drainage of both the valve and line. DO  
NOTTHREAD,PLUGORCAPTHEENDOFTHEDRAINLINE.  
4. The manufacturer also recommends that the vent system termination  
not be installed closer than 3 feet from an inside corner of an L shaped  
structure and not be less than 1 foot above grade. The vent shall  
terminate a minimum of 12'' above expected snowfall level to prevent  
blockage of vent termination.  
6
WARNING  
VENT HOOD(S) MAY BE  
EXTREMELYHOT  
DURINGOPERATION.  
FIGURE3  
3. The blower discharge adapter is made to accept only straight sections  
of 3" pipe. To start a minimum of 2 inches of 3" pipe must be glued  
into the blower discharge (See figure 6).  
5. The vent termination shall not be mounted directly above or within 3  
feet horizontally from an oil tank vent or gas meter to avoid potential  
freeze-up from condensation.  
If using 3 inch vent pipe:  
Plan the vent system layout so that proper clearances are maintained  
from plumbing and wiring.  
A minimum of 2 inches, maximum of 4 feet of 3" pipe must be attached  
to the blower before the first 3-inch elbow. After the first elbow add  
the additional venting required for the installation. The total system  
cannot exceed 30 equivalent feet of venting, where each elbow is  
equal to 5 feet of straight pipe.  
Vent pipes serving power vented appliances are classified by building  
codes as "vent connectors". Required clearances from combustible  
materials must be provided in accordance with information in this manual  
under LOCATION OF HEATER and VENT TERMINAL INSTALLATIONS,  
and with the National Fuel Gas Code and local codes.  
If using 4 inch vent pipe:  
Two inches of 3" pipe must be attached to the blower discharge. A  
4" x 3" reducer is added and then up to maximum 4 feet of 4 inch pipe  
added before the first elbow. An additional 4" x 3" reducer and (1)  
foot of 3" pipe must be added to the end of the vent system before  
terminating into the 3" tee. The total system cannot exceed 85  
equivalent feet of 4" venting, where each elbow is equal to 5 feet of  
straight pipe.  
PLANNING THE VENT SYSTEM  
Plan the route of the vent system from the discharge of the blower to  
the planned location of the vent terminal.  
1. Layout the total vent system to use a minimum of vent pipe and elbows.  
Take into consideration that an elbow will be necessary to make the  
first vent pipe connection to the power venter outlet (see Figure 6).  
NOTE: This unit can be vented using only PVC (Class 160,  
ASTM D-2241; Schedule 40, ASTM D-1785; or Cellular Core Schedule  
40 DWV, ASTM F-891), Schedule 40 CPVC/ASTM F-441), or ABS/ASTM  
D-2661) pipe. The fittings, other than theTERMINATION TEE should be  
equivalent to PVC-DWV fittings meeting ASTM D-2665 (Use CPVC fittings,  
ASTM F-438 for CPVC pipe and ABS fittings. ASTM D-2661/3311 for  
ABS pipe. If CPVC or ABS pipe and fittings are used, then the proper  
cement must be used for all joints, including joining the pipe to the  
Termination Tee (PVC Material).  
2. This water heater is capable of venting the flue gases the equivalent  
of thirty (30) feet of 3 inch pipe or eighty-five (85) feet of 4 inch pipe  
as listed in Table 1.  
Number of  
90° Elbows  
ONE (1)  
3" Maximum  
Pipe (Feet)  
4" Maximum  
Pipe Feet  
25  
20  
15  
10  
- - -  
80  
75  
70  
65  
60  
TWO (2)  
THREE(3)  
FOUR (4)  
FIVE (5)  
TABLE 1  
NOTE: The equivalent feet of pipe listed above are exclusive of the  
"Tee" termination. That is, the first elbow and the termination "Tee",  
with installed screens, are assumed to be in the system and the  
remainder of the system must not exceed the thirty (30) equivalent  
feet of 3 inch pipe or eighty five (85) equivalent feet of 4 inch pipe.  
FIGURE4  
7
PVC Materials should use ASTM D-2564 Grade Cement; CPVC Materials  
should use ASTM F-493 Grade Cement and ABS Materials should use  
ASTM D-2235 Grade Cement.  
Slide the pipe through the wall and insert into the coupling on the other  
side of the wall, making sure that the vent terminal ends up pointed in the  
correct position. (See fig. 5).  
NOTE: 1. For water heaters in locations with high ambient temperatures  
(above 100°F) and/or insufficient dilution air, it is recommended that CPVC  
or ABS pipe and fittings be used. 2. The SUPPLIED VENT TERMINAL  
must be used in all cases.  
4. The temperature of the flue gases leaving the blower is about 160°F  
after mixing the dilution air in the inlet adapter of the blower. Even  
with high concentrate of room air taken into the vent system for dilution  
air, there will be some installations where condensate will be formed  
in the horizontal runs of the vent system. This condensate MUST  
NOT be allowed to drain back into the fan unit.  
One method to catch the condensate before it can run back to the  
fan is to install a "TEE" mounted upside down and capped, just past  
the first elbow, (Fig.9) of the vent pipe system. This set-up will require  
the installation of a small (1/4-3/8 inch) plastic tube, with the proper  
trap, to drain the condensate to a floor drain.  
FIGURE5  
PREPARATION OF BLOWER ASSEMBLY  
A second method to prevent the condensate from draining back to  
the fan unit would be to install the vent system with a slight, 1/8 inch  
per five foot of pipe maximum, downward slope (max. of 5/8 inch).  
1. Check to make sure that the wire harness is attached to the gas  
valve and blower control box.  
2. Make sure no material is still attached to the outside or inside of blower  
assembly.  
INSTALLATION OF SIDEWALL VENT SYSTEM  
3. Make sure that plastic tubing is still attached to the pressure switch  
and fan housing. Also make sure that wiring connector from motor  
to control box is securely attached.  
Before beginning installation of piping system thoroughly read the section  
ofthismanualVENTPIPEPREPARATION.  
If you are installing your system so that it vents through roof, please  
refer to following section titled INSTALLATION OF VERTICAL VENT  
SYSTEM.  
VENT TERMINAL INSTALLATION, SIDEWALL  
1. Install the vent terminal by using the cover plate as a template to mark  
the hole for the vent pipe to pass through the wall. BEWARE OF  
CONCEALEDWIRINGANDPIPINGINSIDETHEWALL.  
2. If the Vent Terminal is being installed on the outside of a finished wall,  
it may be easier to mark both the inside and outside wall. Align the  
holes by drilling a hole through the center of the template from the  
inside through to the outside. The template can now be positioned  
on the outside wall using the drilled hole as a centering point for the  
template.  
3. A) MASONRY SIDE WALLS  
Chisel an opening approximately one half inch larger than the marked  
circle.  
B) WOODENSIDEWALLS  
Drill a pilot hole approximately one quarter inch outside of the marked  
circle. This pilot hole is used as a starting point for a saws-all or  
sabre saw blade. Cut around the marked circle staying approximately  
one quarter inch outside of the line. (This will allow the vent to easily  
slide through the opening. The resulting gap will be covered up by  
the Vent Terminal cover plate.) Repeat this step on inside wall if  
necessary.  
SEQUENCEOFINSTALLATIONS,FIGURE4  
Cut a length of 3" PVC pipe about 3.5 inches longer than the wall thickness  
at the opening. Glue the vent terminal "TEE" with screens to this section  
of pipe. Slide the wall plate over the pipe to stop against "TEE". Place a  
bead of caulking (not supplied) around the gap between the pipe and  
cover plate. Apply enough to fill some of the gap between the pipe and  
wall. Place some of the caulking on the back of the plate to hold it against  
the wall after installation. If the vent pipe is installed up to the wall, with  
a coupling on the end against the wall opening, the pipe with the vent  
terminal can be prepared for gluing before inserting through the wall.  
FIGURE6  
4. Do not plug in power cord until vent system is completely installed.  
The Power Vent operates on 120 Vac, therefore a grounded outlet  
must be within reach of the 6 foot flexible power cord supplied with  
the vent (see fig.1). The power cord supplied may be used on unit  
only where local codes permit. If local codes do not permit use of  
flexible power supply cord:  
8
A.  
B.  
C.  
D.  
E.  
Remove two screws that secure side plate on control  
box and remove plate.  
F.  
Be certain that neutral and line connections are not  
reversed when making these connections. (See Figure 7).  
Cut flexible power cord on inside of control box, as close  
to inside wall as possible.  
G.  
Replace side panel and secure with two screws.  
5. The blower discharge adapter is made to accept only straight sections  
of 3" pipe. To start off with an elbow, a short section of the furnished  
pipe, a minimum of 2 inches, must be cut and glued into the end of the  
elbow that will mount on the discharge adapter (see fig. 6).  
If flexible cord and strain relief are removed, then  
opening in box must be covered.  
Remove plastic cap in top of control box and install  
suitable conduit fitting in enclosure.  
6. An 1/8 inch bead of high temperature silicone should be applied to  
the circumference of the discharge adapter just before installing the  
first section of pipe or elbow.  
Splice field wiring into existing wiring using code  
authorized method (wire nuts, etc).  
CAUTION  
LABELALLWIRESPRIORTODISCONNECTIONWHENSERVICINGCONTROLS. WIRINGERRORSCANCAUSEIMPROPERANDDANGEROUS  
OPERATION. VERIFYPROPEROPERATIONAFTERSERVICING.  
POWER VENT WIRING SCHEMATIC - FIGURE 7  
9
1. Vent Termination must extend a minimum of 12 inches above roof or  
12 inches above the anticipated snow level to prevent blockage of  
the vent termination.  
INSTALLATION OF VENT SYSTEM, SIDEWALL  
With the route of the venting system and selection of materials completed,  
as discussed in section of this manual titled PLANNING THE VENT  
SYSTEM, the through the wall vent terminal in place and the first section  
of piping, up to first elbow, installed at the blower it is time to complete  
the installation of the venting system for the sidewall installation.  
2. The venting system shall terminate at least four (4) feet from or one  
(1) foot above any gable, dormer or other roof structure with building  
interior access; i.e., vent, window, etc.  
3. The venting system shall terminate three (3) feet above any forced  
air inlet located within ten feet.  
Before completing the installation of the venting system be sure to read  
the sections of this manual discussing the proper method of cutting and  
cementing PVC pipe and fittings: VENT PIPE PREPARATION.  
It is recommended that the completion of the venting system start at the  
blower assembly and run to the coupling on the inside wall of the vent  
terminal, Figure 5.  
The vent system piping should be supported every 5 feet of vertical run  
and every 3 feet of horizontal run. All piping and fittings must be joined  
by the proper procedures as described under: VENT PIPE PREPARATION.  
FIGURE9  
VENT PIPE PREPARATION  
1. INITIALPREPARATION  
A. Make sure the solvent cement you are planning to use is designed  
for the specific application you are attempting.  
B. Know the physical and chemical characteristics and limitations  
of the PVC and CPVC piping materials that you are about to use.  
FIGURE8  
C. Know the reputation of your manufacturer and their products.  
INSTALLATION OF VERTICAL VENT SYSTEM  
D. Know your own qualifications or those of your contractor. The  
solvent welding technique of joining PVC and CPVC pipe is a  
specialized skill just as any other pipe fitting technique.  
This unit is approved for venting through the roof with only the vent  
terminal that is included with the unit, see Figure 9. A proper flashing or  
"BOOT" should be used to seal the pipe where it exits the roof. The total  
vent system should not exceed the thirty (30) equivalent feet of 3 inch  
pipe or sixty (60) equivalent feet of 4 inch pipe as listed in Table 1.  
E. Closely supervise the installation and inspect the finished job  
before start-up.  
F. Contact the manufacturer, supplier, or competent consulting  
agency if you have any questions about the application or  
installation of PVC and CPVC pipe.  
NOTE: The equivalent feet of pipe listed above are exclusive of the  
"TEE" termination with installed screens.  
Provide support for all pipe protruding through the roof. All piping should  
be properly secured. The vent system piping should be supported every  
5 feet of vertical run and every 3 feet of horizontal run. All piping and  
fittings must be joined by the proper procedures as described under:  
VENTPIPEPREPARATION.  
G. Take the time and effort to do a professional job. Shortcuts will  
only cause you problems and delays in start-up. By far, the  
majority of failures in PVC and CPVC systems are the result of  
shortcuts and/or improper joining techniques.  
2. SELECTION OF MATERIALS  
IMPORTANT  
Cutting Device - Saw or Pipe Cutter  
Deburring Tool, Knife, File, or Beveling Machine (2" and  
above)  
The vent system must terminate so that proper clearances are maintained  
as cited in local codes or the latest edition of the National Fuel Gas Code,  
ANSI Z223.1 and as listed below:  
Brush - Pure Bristle  
10  
Rag - Cotton (Not Synthetic)  
Primer and Cleaner  
C. Test dry fit of the joint  
Tapered fitting sockets are designed so that an interference fit should  
occur when the pipe is inserted about 1/3 to 2/3 of the way into the  
socket. Occasionally, when pipe fitting dimensions are at the tolerance  
extremes, it will be possible to fully insert dry pipe to the bottom of  
the fitting socket. When this happens, a sufficient quantity of cement  
must be applied to the joint to fill the gap between the pipe and fitting.  
The gap must be filled to obtain a strong, leak-free joint.  
Solvent Cement - PVC for PVC Components and CPVC for CPVC  
Components  
Containers - Metal or Glass to hold Primer and Cement. Select the  
type of PVC or CPVC materials to be used on the basis of their  
application with respect to chemical resistance, pressure rating,  
temperature characteristics,etc.  
Insertion Tool - Helpful for larger diameter pipe and fittings  
(6" and above).  
D. Inspection, cleaning, priming  
Visually inspect the inside of the pipe and fitting sockets and remove  
all dirt, grease or moisture with a clean dry rag. If wiping fails to  
clean the surfaces, a chemical cleaner must be used. Check for  
possible damage such as splits or cracks and replace if necessary.  
PRIMER  
It is recommended that Tetrahydrofuran (THF) be used to prepare the  
surfaces of pipe and fittings for solvent welding. Do not use water,  
rags, gasoline or any other substitutes for cleaning PVC or CPVC  
Surfaces. A chemical cleaner such as MEK may be used.  
Depth-of-entry mark  
Marking the depth of entry is a way to check if the pipe has reached  
the bottom of the fitting socket in step F. Measure the fitting depth  
and mark this distance on the pipe O.D. You may want to add several  
inches to the distance and make a second mark as the primer and  
cement will most likely destroy your first one.  
CEMENT  
The cement should be a bodied cement of approximately 500 to 1600  
centipoise viscosity containing 10-20% (by weight) virgin PVC material  
solvated with tetrahydrofuran (THF). Small quantities of dimethyl  
formamide (DMF) may be included to act as a retarding agent to extend  
curing time. Select the proper cement; Schedule 40 cement should be  
used for Schedule 40 pipe. Never use all-purpose cements, commercial  
glues and adhesives or ABS cement to join PVC or CPVC pipe and  
fittings.  
Apply primer to the surface of the pipe and fitting socket with a natural  
bristle brush (see chart). This process softens and prepares the  
PVC or CPVC for the solvent cementing step. Move quickly and without  
hesitation to the cementing procedure while the surfaces are still  
wet with primer.  
SAFETY PRECAUTION: PRIMERS AND CEMENTS ARE EXTREMELY  
FLAMMABLE, AND MUST NOT BE STORED OR USED NEAR HEAT OR  
OPEN FLAME. ALSO, USE ONLY IN A WELL-VENTILATED AREA.  
E. Application of solvent cement  
Apply the solvent cement evenly and quickly around the outside  
of the pipe at a width a little greater than the depth of the fitting  
socket.  
3. MAKING THE JOINT  
A. Cutting  
Pipe must be squarely cut to allow for the proper interfacing of the  
pipe end and the fitting socket bottom. This can be accomplished  
with a miter box saw or wheel type cutter. Wheel type cutters are  
not generally recommended for larger diameters since they tend to  
flare the corner of the pipe end. If this type of cutter is used, the flare  
on the end must be completely removed.  
Apply a light coat of cement evenly around the inside of the fitting  
socket. Avoid puddling.  
Apply a second coat of cement to the pipe end.  
NOTE: Power saws should be specifically designed to cut  
plastic pipe.  
STEPE  
NOTE: Cans of cement and primer should be closed at all times when  
not in use to prevent evaporation of chemicals and hardening of cement.  
They are also very flammable and should be kept away from heat or  
flame.  
STEP A  
B. Deburring  
Use a knife, plastic pipe deburring tool, or file to remove burrs from F. Joint assembly  
the end of small diameter pipe. Be sure to remove all burrs from around  
the inside as well as the outside of the pipe. A slight chamfer (bevel)  
of about 10°-15° should be added to the end to permit easier insertion  
of the pipe into the end of the fitting. Failure to chamfer the edge of  
the pipe may remove cement from the fitting socket, causing the joint  
to leak.  
Working quickly, insert the pipe into the fitting socket bottom and give  
the pipe or fitting a 1/4" turn to evenly distribute the cement. Do not  
continue to rotate the pipe after it has hit the bottom of the fitting  
socket. A good joint will have sufficient cement to make a bead all  
the way around the outside of the fitting hub. The fitting will have a  
tendency to slide back while the cement is still wet so hold the joint  
together for about 15 seconds.  
STEPB  
STEPF  
11  
G. Cleanup and joint movement  
CONNECTION OF GAS PIPE  
Remove all excess cement from around the pipe and fitting with a  
dry cotton rag. This must be done while the cement is still soft.  
1. When connecting gas pipe to unit, apply wrench to flange only. Note:  
Do not use wrench on gas valve or gas valve bracket.  
The joint should not be disturbed immediately after the cementing  
procedure, and sufficient time should be allowed for proper curing 2. PERFORM THE GAS LEAK TEST ANY TIME WORK IS DONE ON A  
of the joint. Exact drying time is difficult to predict because it depends  
on variables such as temperature, humidity and cement integrity. For  
more specific information, you should contact your solvent cement  
manufacturer.  
GASSYSTEMTOAVOIDTHEPOSSIBILITYOFFIREOREXPLOSION  
WITHPROPERTYDAMAGEPERSONALINJURYORLOSSOFLIFE.  
The Gas Leak Test is performed as follows: Paint pipe connections  
upstream of gas control with a rich soap and water solution to test  
for leaks before operating main burner. Bubbles indicate gas leak.  
To stop leak, tighten pipe connections. After piping connections are  
checked, see OPERATION section below. Once heater is operating  
and main burner is on: paint pipe joints (including flanges), pilot gas  
tubing connections and control inlet and outlet with rich soap and  
water solution. Bubbles indicate gas leak. To stop leak, tighten flange  
screws, joints and pipe connections. Replace part if leak can't be  
stopped.  
DISCONNECTTHEAPPLIANCEANDITSINDIVIDUALSHUTOFFVALVE  
FROM THE GAS SUPPLY PIPING SYSTEM DURING ANY SUPPLY  
PRESSURETESTINGEXCEEDING1/2PSI(3.5kPa). GASSUPPLYLINE  
MUSTBECAPPEDWHENDISCONNECTEDFROMTHEHEATER. FOR  
TESTPRESSURESAT1/2PSI(3.5kPa)ORLESS,THEAPPLIANCENEED  
NOTBEDISCONNECTED,BUTMUSTBEISOLATEDFROMTHESUPPLY  
PRESSURETESTBYCLOSINGTHEMAINMANUALGASVALVE.  
STEPG  
GAS CONNECTIONS  
The minimum gas supply pressure for input adjustment is 5.0" W.C. for  
natural gas (11.0" W.C. for propane).  
THEHEATERISNOTINTENDEDFOROPERATIONATHIGHERTHAN14"  
WATERCOLUMNSUPPLYPRESSURE. EXPOSURETOHIGHERGAS  
SUPPLYPRESSUREMAYCAUSEDAMAGETOTHECONTROLWHICH  
COULD RESULT IN FIRE OR EXPLOSION. If overpressure has occurred  
such as through improper testing of gas lines or emergency malfunction  
of the supply system, the control must be checked for safe operation.  
Make sure that the outside vents on the supply regulators and the safety  
vent valves are protected against blockage. These are parts of the gas  
supply system not the heater. Vent blockage may occur during ice  
storms.  
BEFORE PLACING THE HEATER IN OPERATION, CHECK FOR GAS  
LEAKAGE. USESOAPANDWATERSOLUTIONOROTHERMATERIAL  
ACCEPTABLEFORTHISPURPOSE.DONOTUSEMATCHESCANDLES,  
FLAMEOROTHERSOURCESOFIGNITIONTOLOCATEGASLEAKS.  
OPERATION  
IT IS IMPORTANT TO GUARD AGAINST CONTROL FOULING FROM  
CONTAMINANTS IN THE GAS WAYS. SUCH FOULING MAY CAUSE  
IMPROPEROPERATION,FIREOREXPLOSION.  
WARNING  
DONOTATTEMPTTOOPERATEWATERHEATERWITHCOLDWATER  
INLETVALVECLOSED.  
All piping must comply with local codes and ordinances or with the  
National Fuel Gas Code (ANSI Z223.1 NFPA-54) whichever applies.  
NEVEROPERATETHEHEATERWITHOUTFIRSTBEINGCERTAINITIS  
REFERTOFIG. 12 FORCONNECTIONDETAILS. BEFOREATTACHING FILLEDWITHWATERANDATEMPERATUREANDPRESSURERELIEF  
THEGASLINEBESURETHATALLGASPIPEISCLEANONTHEINSIDE.  
VALVEISINSTALLEDINTHERELIEFVALVEOPENINGOFTHEHEATER.  
TOTRAPANYDIRTORFOREIGNMATERIALINTHEGASSUPPLYLINE,  
ADIRTLEG(SOMETIMESCALLEDDRIPLEG)MUSTBEINCORPORATED  
IN THE PIPING, FIG. 12. The dirt leg must be readily accessible. Install in  
accordance with recommendations of serving gas supplier. Refer to  
the latest edition of ANSI Z223.1.  
TO OPERATE THE HEATER  
1. Close the heater drain valve (Figure 1-T) by turning handle clockwise  
.
2. Open a nearby hot water faucet to permit the air in the system to  
escape.  
To prevent damage, care must be taken not to apply too much torque  
when attaching gas supply pipe to thermostat gas inlet. The thermostat  
inlet has a pad for use with a backup wrench.  
3. Fully open the cold water inlet pipe valve (Figure 1-M) allowing the  
heater and piping to be filled.  
Apply joint compounds (pipe dope) sparingly and only to the male threads  
of pipe joints. Do not apply compound to the first two threads. Use  
compounds resistant to the action of liquefied petroleum gases. Do not  
use teflon tape on thermostat fittings.  
4. Close the hot water faucet as water starts to flow.  
5. The heater is ready to be operated.  
12  
FOR YOUR SAFETY READ BEFORE OPERATING  
WARNING: If you do not follow these instructions exactly, a fire or explosion  
may result causing property damage, personal injury or loss of life.  
BEFOREOPERATING:ENTIRESYSTEMMUSTBEFILLEDWITHWATERANDAIRPURGEDFROMALLLINES.  
A. This appliance does not have a pilot. It is equipped with  
an ignition device which automatically lights the burner.  
Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
If you cannot reach your gas supplier, call the fire  
department.  
DONOTTRY TOLIGHTTHEBURNERBYHAND.  
B. BEFORE OPERATINGsmell all around the appliance area C. Use only your hand to push in or turn the gas control  
for gas. Be sure to smell next to the floor because some  
gas is heavier than air and will settle on the floor.  
knob. Never use tools. If the knob will not push in or turn  
by hand, don’t try to repair it, call a qualified service  
technician. Force or attempted repair may result in a fire  
or explosion.  
WHAT TO DO IF YOU SMELL GAS:  
Do not try to light any appliance.  
Do not touch any electric switch;  
do not use any phone in your building.  
D. Do not use this appliance if any part has been under  
water. The heater must be replaced.  
OPERATING INSTRUCTIONS  
4. This appliance is equipped with a device which  
automatically lights the burner.  
DONOTTRYTOLIGHTTHEBURNERBYHAND.  
5. Wait five (5) minutes  
you then smell gas,  
to clear out any gas. If  
STOP! Follow "B" in the  
safety information above on this label.  
If you don't smell gas, go to the next step.  
6. Set thermostat to desired setting.  
7. Turn on all electrical power to the appliance.  
8. If the appliance will not operate, follow the instructions  
"TO TURN OFF GAS TO APPLIANCE" and call your  
technician or gas supplier.  
9. WATERTEMPERATUREADJUSTMENT  
Turn temperature knob by hand to the desired  
temperature.  
Hot is approximately 120°F.  
1.  
STOP! Read the safety information above  
on this label.  
CAUTION: Hotter water increases the risk  
of scald injury. Consult the instruction  
manual before changing temperatures.  
2. Turn the “ON/OFF” switch on the blower control box to  
the “OFF” position.  
3. Set the thermostat to the lowest setting. Turn thermostat  
WARNING: TURN OFF ALL ELECTRIC  
POWERBEFORESERVICING  
dial fully counterclockwise  
until it stops.  
TO TURN OFF GAS TO APPLIANCE  
A. Set thermostat to the lowest setting.  
B. Turn off all the electric power to the appliance  
if service is to be performed.  
13  
Valves for reducing point of use temperature by mixing cold and hot  
water are available. Also available are inexpensive devices that attach  
to faucets to limit hot water temperatures. Contact a licensed plumber or  
the local plumbing authority.  
PURGING  
Gas line purging is required with new piping or systems in which air has  
entered.  
CAUTION  
PURGING SHOULDBEPERFORMEDBYPERSONSEXPERIENCEDINTHIS  
TYPE OF GAS SERVICE. TO AVOID RISK OF FIRE OR EXPLOSION,  
PURGEDISCHARGEMUSTNOTENTERCONFINEDAREASORSPACES  
WHEREIGNITIONCANOCCUR. THEAREAMUSTBEWELLVENTILATED  
WATER TEMPERATURE  
ADJUSTING DIAL  
ANDALLSOURCESOFIGNITIONMUSTBEINACTIVATEDORREMOVED.  
CAUTION  
THE"ON/OFF"SWITCHONTHECONTROLBOXSHOULDNOTBETURNED  
TOTHE"OFF"POSITIONUNLESSTHEUNITISBEINGSERVICED.  
TEMPERATURE REGULATION  
Time to Produce 2nd & 3rd  
Temperature Setting Degree Burns on Adult Skin  
VERY HOT = APPROX.180°F (82°C) Almost Instantaneously  
C = APPROX.162°F (72°C) About 1/2 Second  
B = APPROX. 145°F (63°C) About 3 Seconds  
A = APPROX. 130°F (54°C) More than 30 Seconds  
HOT = APPROX.120°F (49°C) More than 5 Minutes  
LOW = approx.80°F (27°C) No Hazard  
DANGER  
FIGURE 10  
THISWATERHEATERISEQUIPPEDWITHANADJUSTABLETHERMOSTAT  
TOCONTROLWATERTEMPERATURE. HOTWATERTEMPERATURES  
REQUIREDFORAUTOMATICDISHWASHINGANDLAUNDRYUSECAN  
CAUSEPAINFULSCALDINGWITHPOSSIBLESERIOUSANDPERMANENT  
INJURY.THETEMPERATUREATWHICHINJURYOCCURSVARIESWITH  
THEPERSON’SAGEANDTHETIMEOFTHE EXPOSURE.THESLOWER  
RESPONSE TIME OF CHILDREN, AGED OR DISABLED PERSONS  
INCREASESTHEHAZARDSTOTHEM.NEVERALLOWSMALLCHILDREN  
TO USE A HOT WATER TAP, OR TO DRAW THEIR OWN BATH WATER.  
NEVER LEAVE A CHILD OR DISABLED PERSON UNATTENDED IN A  
BATHTUBORSHOWER.  
MAINTENANCE  
CAUTION  
DISCONNECTFROMELECTRICALSUPPLYBEFORESERVICINGUNIT.  
FORYOURSAFETY,WATERHEATERSERVICESHOULDBEPERFORMED  
ONLY BY A QUALIFIED SERVICE TECHNICIAN. READ THE GENERAL  
SAFETYINFORMATIONSECTIONFIRST.  
USERS OF THIS APPLIANCE SHOULD BE AWARE THAT GAS  
COMPONENTS WEAR OUT OVER A PERIOD OF TIME. THE GAS  
CARRYINGCOMPONENTSOFTHISAPPLIANCESHOULDBEINSPECTED  
FORPROPEROPERATIONPERIODICALLYBYAQUALIFIEDSERVICE  
TECHNICIAN.  
THEWATERHEATERSHOULDBELOCATEDINANAREAWHERETHE  
GENERALPUBLICDOESNOTHAVEACCESS. IFASUITABLEAREAIS  
NOT AVAILABLE, A COVER SHOULD BE INSTALLED OVER THE  
THERMOSTAT TO PREVENT TAMPERING. Suitable covers are available  
through A.O. Smith Water Products Company, 5621 W. 115th Street, Alsip,  
IL 60803.  
MAIN BURNER  
It is recommended that lower water temperatures be used to avoid the  
risk of scalding. It is further recommended, in all cases, that the water  
temperature dial be set for the lowest temperature that satisfies your  
hot water needs. This will also provide the most energy efficient  
operation of the water heater. The water temperature adjusting dial  
was factory set at the lowest temperature; all the way counterclockwise  
Check main burner every 12 months for proper flame characteristics.  
This is done by removing door(s) on heater. The main burner should  
provide complete combustion of gas; ignite rapidly; give reasonable quiet  
operation; cause no excessive flame lifting from burner ports. Make  
sure that the flow of combustion and ventilation air is not blocked.  
to the mechanical stop. Turning the dial counterclockwise  
temperature and clockwise increases temperature.  
decreases  
If proper flame characteristics are not evident, check for accumulation  
of lint or other foreign material that restricts or blocks the air openings in  
the heater or burner. Also check AIR REQUIREMENTS.  
SETTINGTHEWATERHEATERTEMPERATUREAT120°F(49°C)(APPROX.  
"HOT"MARKONFACEOFTHETEMPERATUREADJUSTINGDIAL)WILL  
REDUCE THE RISK OF SCALDS. Some states require settings at specific  
lower temperatures.  
WARNING  
SOOTBUILD-UPINDICATESAPROBLEMTHATREQUIRESCORRECTION  
BEFORE FURTHER USE. Consult with a qualified service technician.  
Figure 10 shows the approximate water temperatures produced at  
various thermostat dial settings. Short repeated heating cycles caused  
by small hot water uses can cause temperatures at the point of use to  
exceed the thermostat setting by up to 20°F (11°C). If you experience  
this type of use you should consider using lower temperature settings  
to reduce scald hazards.  
Should the main burner or burner air openings require cleaning, turn the  
control switch to “OFF” position and allow the burner to cool. Remove  
the burner and clean with a soft brush. Clean main burner orifice with a  
suitable soft material.  
14  
4. The pressure switch part inside the power venter must be open and  
free from deposits of soot, carbon, etc.  
HIGH TEMPERATURE CUT-OFF SWITCH  
The thermostat has a built-in temperature cut-off switch (TCO), which  
will shut off gas to the burner in case of excessive water temperature.  
If the TCO functions the valve will flash 4 times and the valve must be  
replaced. It is important that a serviceman be called to determine the  
reason for limit operation and thus avoid repeated thermostat resetting.  
Lower the temperature adjustment dial setting on control.  
For safety and satisfactory operation it is recommended that the heater  
be checked once a year by a competent service person.  
T & P VALVE  
At least once a year, the temperature and pressure relief valve must be  
checked to ensure that it is in operating condition. Lift the lever at the  
top of the valve several times until the valve seats properly and operates  
freely.  
VENTING SYSTEM  
HAVE VENTING SYSTEM CHECKED EVERY SIX MONTHS FOR  
OBSTRUCTIONSAND/ORDETERIORATIONINVENTPIPING.  
WARNING  
THE WATER PASSING OUT OF THE VALVE DURING THIS CHECKING  
OPERATION MAY BE EXTREMELY HOT. AVOID CONTACT AND  
DISCHARGESAFELYTOPREVENTWATERDAMAGE.  
A. Insofar as is practical, close all doors, windows and air inlets to the  
building. Turn on all exhaust fans (range hood, bathroom exhaust,  
etc.) so they will operate at their maximum speed. Close fireplace  
dampers.  
DRAINING  
B. Turn water temperature adjusting knob to full, counterclockwise and  
open water faucet if necessary to keep burner in operation.  
Periodically open the drain valve and allow the water to run until it flows  
clean. This will help prevent sediment build-up in the tank.  
C. CHECKING THE DRAFT. Operate the water heater for several  
minutes and check to see if it is venting properly by passing a lit It is normal for lime and scale deposits to form within the tank and on the  
match or paper near the opening of the Air Supply Box. If the draft is  
proper, the match flame will be drawn into the Air Supply Box (fig  
11). If not, the combustion products will tend to extinguish the flame.  
If an improper draft exists, do not operate the water heater until proper  
adjustments or repairs are made to provide adequate draft through  
the gas vent.  
heat exchanger surfaces. Such deposits will not be removed by periodic  
draining. It is necessary to chemically delime the affected parts in water  
areas where such deposits are encountered. Contact your dealer or  
plumber for deliming information.  
If the heater is to be shut off and exposed to freezing temperatures, it  
must be drained. Water, if left in the tank and allowed to freeze, will  
damage the heater.  
D. Next, turn on all other fuel burning appliances within the same room  
so they will operate at their full input.  
• Turn off the gas and cold water inlet valve to the heater.  
• Open a nearby hot water faucet and the heater drain valve.  
Repeat step C above.  
BECAREFULTOGRASPTHEDRAINVALVEHANDLESOTHATTHE  
HANDISNOTEXPOSEDTOHOTWATER. IFDESIRED, AHOSEMAY  
BE CONNECTED TO THE DRAIN VALVE TO CARRY THE WATER  
AWAY.  
WARNING: The water CAN BE HOT.  
The drain valve must be left open during the shutdown period.  
To restart heater, refer to the instructions under OPERATION.  
MAIN BURNER AND IGNITER  
Check main burner (figure 12) at least every 6 months for proper flame  
characteristics. The main burner should display the following  
characteristics:  
FIGURE11  
1. Provide complete combustion of gas.  
POWER VENTER MAINTENANCE  
2. Cause rapid ignition and carryover of flame across entire burner.  
3. Give reasonably quiet operation during ignition, burning and extinction.  
4. Cause no excessive lifting of flames from burner ports.  
The BTF-75 must be inspected quarterly. Points of inspection are:  
1. MOTOR - Motor must rotate freely. This is a sealed motor and no  
oiling is required.  
If preceding burner characteristics are not evident, check for  
accumulation of lint or other foreign material that restricts or blocks the  
air openings to the heater or burner.  
2. WHEEL - Wheel must be clean of soot, ash or any other coating  
which inhibits either rotation or air flow. Remove all foreign material  
from vent system before operating.  
WARNING  
SOOTBUILD-UPINDICATESAPROBLEMTHATREQUIRESCORRECTION  
BEFORE FURTHER USE. CONSULT WITH A QUALIFIED SERVICE  
TECHNICIAN.  
3. AIRSUPPLYBOX-Everymonthcheckoperationandmakesurenothing  
is blocking dilution air entrance.  
15  
Should the main burner or burner air openings require cleaning, remove  
the burner and clean with a soft brush. Clean main burner orifice with a  
suitable soft material.  
or, going to our website at: www.hotwater.com  
Please click on: "Mail",  
then click on: "Service"  
and leave us a message.  
CHECKFORGOODFLOWOFCOMBUSTIONANDVENTILATINGAIRTO  
THEUNIT. MAINTAINACLEAROPENAREAAROUNDTHEHEATERAT Please be sure to provide the following information when writing or  
ALLTIMES. DONOTSTORECOMBUSTIBLESORFLAMMABLELIQUIDS  
e-mailing:  
NEARORAROUNDANAPPLIANCE.  
ModelNumber  
Serial Number  
Date of Original Purchase  
Date Problem Originated  
Explanation of Problem  
IGNITER  
MAIN BURNER  
Also, please be sure to include a daytime telephone number.  
TROUBLE SHOOTING  
FIGURE 12 - MAIN BURNER AND IGNITER ASSEMBLY  
Water heater may exhibit problems that are unrelated to a malfunction of  
the water heater itself. The following information and tables may serve  
to answer your question about a problem that you are having without  
having to call a service agent.  
CONDENSATION  
Water vapor can condense on the cooler surfaces of the tank forming  
droplets, these drip into the fire or run out on the floor. This is common  
at the time of startup after installation, during periods of time when  
incoming water is very cold, or the heater may be undersized for the  
requirements.  
For your safety, water heater service should be performed only by a  
qualified service technician. Read the GENERAL SAFETY INFORMATION  
section first.  
Droplets from the bottom of the flue may be due to corrosive combustion  
products or improper vent. Check with your dealer for more information.  
WATER HEATING CYCLE  
(GAS AND ELECTRIC POWER ARE ON, “OFF/ON” SWITCH IS ON)  
CATHODIC PROTECTION-ANODE  
1) SMARTVALVE® (1) CALLS FOR HEAT (SEE FIGURES 7 &12)  
A) THERMOSTATSENSESNEEDFORHEATINGWATER  
The anode rod within the tank is designed to be slowly consumed  
cathodically, minimizing corrosion in the glass lined tank. A hydrogen  
sulfide (rotten egg) odor may result if water contains high sulfate and/or  
minerals. Chlorinating the water supply should minimize the problem.  
(SeeEXTENDEDNON-USEPERIODS).  
B) CONTACTSCLOSEINTHERMOSTAT, POWER(115VAC)  
FLOWS TO BLOWER MOTOR  
NOTE: Anode must remain installed (except for inspection) to avoid  
shortening tank life. See LIMITED WARRANTY. Replace as necessary.  
2) BLOWERMOTORROTATESBLOWERWHEEL  
A) BLOWERWHEELSPEEDINCREASES  
SERVICE AND REPAIR  
B) WHEELSPEEDINCREASES,AIRPRESSURESWITCH  
CONTACTS CLOSE  
The A.O. Smith water heater requires no special care other than the  
normal maintenance as noted above. If you are having a problem with  
your water heater, before calling for service please refer to the following  
TROUBLESHOOTING sections. If service becomes necessary, contact  
your dealer, installer or an authorized service agent. Do not attempt to  
repair the water heater yourself. Any work performed by unauthorized  
personnel may void the warranty.  
3) 120VACFLOWSTOHOTSURFACEIGNITER  
NOTE:THECONTROLMODULEONTHISUNITWILLTRYAMAXIMUMOF  
THREETIMESTOLIGHTTHEUNIT. CYCLECANBERESTARTEDATANY  
TIMEBYTURNINGOFFSWITCHANDTHENTURNINGBACKON. IFUNIT  
HAS GONE THROUGH THREE CYCLES AND DID NOT LIGHT, THEN  
REPAIRMANSHOULDBECALLEDTOCHECKOPERATIONOFHEATER.  
If you are having a problem with your A.O. Smith water heater and are  
not pleased with the service you received:  
4) MAINBURNERIGNITES  
First, please contact your dealer or the A.O. Smith authorized service  
agent in your area and explain to them why you are not satisfied.  
This will usually correct the problem.  
A) GASFLOWSTOMAINBURNERPORTSANDISIGNITED  
5) GASVALVESENSESBURNERFLAME  
6) BURNERHEATSWATER  
If after working with your dealer or service agent the problem has  
not been resolved to your satisfaction, please let us know by either  
writing to us at:  
A) BURNERHEATSWATERTOTHERMOSTATSETTING  
B) CONTACTSINTHERMOSTATOPEN,  
C) CYCLEISCOMPLETED  
A.O. Smith Water Products Company  
Service Department  
600 East John Carpenter Freeway  
Rochelle Park, Suite 200  
Irving, TX 75038  
16  
WARNING: DO NOT BY-PASS ANY CONTROLS TO MAKE HEATER OPERATE. OPERATE ONLY AS WIRED FROM FACTORY.  
TROUBLESHOOTING  
For your safety, water heater service should be performed only by a qualified service technician.  
Read the GENERAL SAFETY INFORMATION section first.  
PROBLEM  
POSSIBLE MALFUNCTION  
SERVICETO BE PERFORMED  
1) Blower will not run  
A) ON/OFF” control switch turned off  
B) Blower unplugged  
C) No power at outlet  
Turn switch to the “ON” position.  
Plug blower back into 115 vac. outlet.  
Repair service to outlet.  
D) “ON/OFF” switch defective  
E) Control harness defective  
F) Blower motor defective  
2) Blower running, burner not on  
A) Fan not running fast enough to close  
air switch contacts  
Replace switch.  
Replace control harness.  
Replace blower and motor.  
Replace switch.  
Check for low voltage, less than 102 vac., have service  
checked and repaired.  
If voltage is above 102 vac., make sure there is not more than  
30 Equivalent feet of 3 inch pipe or 85 equivalent feet of 4 inch  
pipe installed or vent terminal blockage.  
If at least 102 vac., less than 30 equivalent feet of 3 inch pipe  
or 85 equivalent feet of 4 inch pipe and not terminal blockage,  
replace blower.  
B) Air pressure switch defective  
C) Gas valve defective  
D) Control harness defective  
E) Igniter defective  
Replace switch.  
Replace gas valve.  
Replace harness.  
Replace igniter.  
F) Unit has completed three trials to light  
and failed  
Reset cycle by turning switch off and then back on. If unit  
does not light in three trials, call an authorized A.O. Smith  
service representative.  
G) Discharge air limit tripped  
Verify dilution air openings are free of obstructions.  
Make sure there is no more than 30 equivalent feet of 3 inch pipe or  
85 equivalent feet of 4 inch pipe.  
NOT ENOUGH OR  
NO HOT WATER  
Check for low voltage, less than 102 vac., have service  
checked and repaired.  
Make sure vent terminal is not blocked.  
3) Thermostat problems  
A) Thermostat set too low  
B) Thermostat or ECO defective  
C) High limit control circuit open  
4) Others  
Turn temperature control higher.  
Replace thermostat.  
Replace.  
A) Heater undersized  
Reduce hot water use.  
B) Low gas pressure  
Contact an authorized A.O. Smith service representative.  
Allow more time for heater to re-heat.  
Have plumber check and repair leaks.  
Take unit out of service immediately, call an authorized A.O.  
Smith service representative.  
C) Incoming water is unusually cold  
D) Leaking hot water pipes or fixtures  
A) Blower does not run when heater fired  
B) Not enough dilution air to mix with flue  
gases in “Tee”  
C) Air in room too hot for mixing with flue gases  
Proper air circulation must be provided for combustion and  
dilution of flue temp. Refer to “INSTALLATION” section.  
Room air to be used for dilution with combustion products in  
flue should be less than 90°F.  
VENT PIPE TOO HOT  
(ABOVE 170° F)  
D) Wrong burner orifice  
A) Dirt in burner ports  
B) Combustion air path restricted  
Install correct orifice.  
Turn off heater and gas, clean burner head.  
Clear area around heater and check under heater, remove  
any debris under heater and in openings in bottom cover.  
Refer to installation manual - Confined and Unconfined Space  
statements on page 4 and 5 for required openings.  
See “CONDENSATION.”  
YELLOW FLAME  
C) Not enough room air for proper combustion  
A) Water on the floor under heater  
B) Water dripping from fan  
Improperly sealed, hot or cold supply connections,  
relief valve, drain valve or thermostat threads  
Leakage from other appliances or water lines  
Condensation of flue products  
CONDENSATION  
WATER LEAKS  
Provide drip “TEE” to catch condensation, refer to pages 8 and 10.  
Turn off heater & water, repair unit.  
Inspect other appliances near water heater.  
Refer to “CONDENSATION.”  
Thermal expansion in closed water system  
Improperly seated valve  
High sulfate or mineral content in water supply or  
iron or sulfate reducing bacteria in water supply  
Install thermal expansion tank (DO NOT plug T&P valve).  
Check relief valve for proper operation (DO NOT plug T&P valve).  
Drain and flush heater thoroughly, chlorinate, refill and flush  
again then chlorinate water supply.  
LEAKING T&P VALVE  
HOTWATERODORSORCOLOR  
(RefertoCATHODICPROTECTION)  
17  
TROUBLESHOOTING WITH THE LED  
LED STATUS  
OFF  
INDICATES  
CHECK/REPAIR  
No power to system control.  
1. Appliance On/Off switch in the Off position.  
2. Line voltage input power at L1 and L2 connectors.  
3. System wiring harness in good condition and securely  
connected at both ends.  
Normal Operation  
Not Applicable.  
BRITE - DM  
1 FLASH  
This indication shows whenever the system is  
powered, unless some abnormal event has occurred.  
Setpoint error, internal failure detected.  
1. Replace control.  
Airflow proving switch remains open longer than  
30 seconds after a call for heat begins.  
1. Airflow proving switch stuck closed.  
2. Airflow proving switch mis-wired or jumpered.  
2 FLASHES  
Combustion air blower is not energized  
until airflow proving switch opens.  
WARNING  
Line Voltage Hazard.  
Can cause property damage, severe injury or  
death.  
Turn off appliance before coming in contact with  
pressure switch and/or electrical connections.  
3 FLASHES  
Airflow proving switch remains open longer than  
30 seconds after combustion air blower energized.  
1. Airflow proving switch operation, tubing and wiring.  
2. Obstructions or restrictions in appliance air intake  
or exhaust flue system that prevent proper combustion  
air flow.  
System goes into 5 minute delay period, with  
combustion air blower off. At the end of the  
5 minute delay, another ignition cycle will begin.  
WARNING  
Line Voltage Hazard.  
Can cause property damage, severe injury or  
death.  
Turn off appliance before coming in contact with  
pressure switch and/or electrical connections.  
Thermal Cutoff open.  
1. Replace Control.  
4 FLASHES  
5 FLASHES  
6 FLASHES  
Combustion air blower is energized.  
Internal hardware failure.  
Flame signal sensed out of proper sequence.  
Combustion air blower is energized.  
1. Flame at main burner.  
2. Replace control.  
System Lockout.  
1. Gas supply off or at too low pressure to operate.  
2. Damaged or broken HSI element.  
3. Appliance not properly earth grounded.  
4. Flame sense rod contaminated or in incorrect location.  
5. HSI element located incorrect position.  
6. HSI element or flame sense rod wiring in good  
condition and properly connected.  
After 1 hour lockout reset delay, control will reset  
and initiate a new ignition sequence if the call for  
heat is still present.  
7. Less than 100 Vac between flame rod and burner  
pan with 120 Vac input to control.  
8. Cycle external power or remove request for heat for  
2 seconds and reapply.  
18  
SV9560/SV9570 SMARTVALVE® WATER HEATER CONTROL  
TROUBLESHOOTING GUIDE  
NOTE: BEFORE TROUBLESHOOTING  
BECOME FAMILIAR WITH THE STARTUP  
AND CHECKOUT PROCEDURE.  
START  
l
CHECK:  
• LINE VOLTAGE POWER  
• WIRING  
WARNING  
1
Line Voltage Hazard.  
Can cause property damage,  
severe injury or death.  
NO  
CHECK FOR PROPER VOLTAGE AT  
CONTROL HARNESS (SEE INSET A).  
VOLTAGE SHOULD BE 120V  
BETWEEN 120V COMMON AND  
120V HOT.  
Only a trained, experienced service  
technician should perform this trouble-  
shooting. Be certain to avoid contact  
with pressure switch and/or electrical  
connections.  
YES  
CHECK:  
• IS AIR PROOFING SWITCH STUCK  
OR CLOSED.  
• IS THE FLUE BLOCKED.  
• ISTHEWIRINGCONNECTED  
PROPERLYTO THE SWITCH AND  
COMBUSTION BLOWER.  
NO  
TURN ON GAS SUPPLY PLUG  
HARNESS INTO SmartValve®  
CONTROL. INITIATE A REQUEST  
FOR HEAT. COMBUSTION BLOWER  
SHOULD BE ON AND PREPURGED.  
WITHIGNITERCABLECONNECTED,  
MEASURE VOLTAGE AT HSI ELEMENT  
OUTPUT (SEE INSET B) 120V NOMINAL  
CHECK DAMAGED OR BROKEN HSI  
ELEMENT.  
NO  
IGNITER WARMS UP AND  
GLOWS RED.  
WARNING  
Line Voltage Hazard.  
Can cause property damage,  
severe injury or death.  
NO  
REPLACE SmartValve® CONTROL  
Only a trained, experienced service  
technician should perform this trouble-  
shooting. Be certain to avoid contact  
with pressure switch and/or electrical  
connections.  
YES  
1
REPLACEHSI  
CHECK:  
ISTHEAPPLIANCEEARTHGROUNDED  
(120V BETWEEN HOT AND CHASSIS  
GROUND).  
NO  
IS GAS SUPPLY OFF OR TOO LOW  
PRESSURETOOPERATETHE  
CONTROL.  
MAIN VALVE OPENS AND MAIN  
BURNER LIGHTS.  
DOES BURNER FLAME MAKE GOOD  
CONTACT WITH THE FLAME ROD.  
ISFLAMESENSERODCONTAMINATED  
OR IN AN INCORRECT LOCATION.  
IS THERE APPROXIMATELY 100 VAV  
BETWEEN FLAME ROD AND BURNER  
PAN WITH 120VAC INPUT TO  
CONTROL.  
IF ALL OF THE ABOVE ARE GOOD,  
REPLACE IGNITER AND FLAME ROD  
ASSEMBLY.  
SYSTEM IS OKAY.  
CYCLE THERMOSTAT OFF AND BACK ON  
1
WHEN MEASURING VOLTAGE  
AT CONNECTIONS, USE CARE  
TO ASSURE TERMINALS ARE  
NOT DAMAGED.  
NO  
REPLACE SmartValve® CONTROL  
MAIN BURNER LIGHTS  
19  
Model BTF-75 Limited Warranty  
A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.  
1. THE TANK  
If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable  
water therein, during the first THREE years after initial installation, the warrantor will supply a complete new A. O. Smith water heater of  
equivalent size and current model. Some government agencies are requiring energy efficient standards for water heaters. In the event  
regulations prohibit sale of a model of equivalent size and construction, A. O. Smith will provide a model which complies with the regulations  
of your area, in which case the consumer will be charged the difference in price between the like replacement and the energy efficient model  
required. The warranty on the replacement water heater will be limited to the unexpired term of the original warranty.  
2. ALL OTHER PARTS  
If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective  
in material or workmanship, the warrantor will repair or replace such part or portion at its option.  
3. CONDITIONS AND EXCEPTIONS  
This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and  
regulations, the printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certified  
by and officially sanctioned and recognized independent testing agency and approved by the American Society of Mechanical Engineers,  
must have been installed.  
a. This warranty shall apply only when the heater is used:  
(1) at temperatures not exceeding the maximum setting of the thermostat;  
(2) at water pressure not exceeding the working pressure shown on the heater;  
(3) when filled with potable water free to circulate at all times;  
(4) in a non-corrosive and non-contaminated atmosphere;  
(5) with factory approved anode(s) installed;  
(6) in it's original installation location;  
(7) in the United States, its territories or possessions, and Canada.  
b. Any accident to the water heater, any misuse, abuse (including freezing or thermal expansion damage) or alteration of, any operation in  
a
modified form, or any attempt to repair tank leaks will void this warranty.  
c. This warranty is void if a device acting as a backflow prevention device (check valves etc.) is installed in the cold water supply the  
heater is connected to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all  
times. The relief valve installed on the heater is not an acceptable method.  
4. SERVICE AND REPAIR EXPENSES  
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other  
costs. Such costs may include but are not limited to:  
a. Labor charges for service removal, repair or reinstallation of the water heater or any component part;  
b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor  
and returning the claimed defective heater or part to such distributor.  
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement heater or part.  
5. LIMITATIONS ON IMPLIED WARRANTIES  
Implied warranties, including the warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year  
duration for the heater or any of its parts. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation  
may not apply to you.  
6. CLAIM PROCEDURE  
Any claim under the warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s  
products. If this is not practicable, the owner should contact:  
U.S. Customers  
Canadian Customers  
A. O. Smith Water Products Company  
5621 West 115th Street  
Alsip, IL 60803  
A. O. Smith Enterprises Ltd.  
P. O. Box, 310 - 768 Erie Street  
Stratford, Ontario N5A 6T3  
Telephone: (519) 271-5800  
Telephone: (800) 323-2636  
a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed  
by the warrantor.  
b. Dealer replacements are made subject to in-warranty validation by warrantor.  
7. DISCLAIMERS  
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE HEATER OR THE  
INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER. THE WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER  
DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY OR OTHER CONSEQUENTIAL DAM-  
AGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR  
PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.  
a. Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or exclusions may  
not apply to you.  
b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the  
heater’s rating plate.  
Model No. ____________________Serial No. ____________________________________________Date Installed________________________  
Dealer’s Name________________________________________________________________________________________________________  
Dealer’s Address _____________________________________________________________________Phone No.________________________  
City and State _______________________________________________________________________Zip ______________________________  
KEEP THIS WARRANTY POSTED ADJACENT TO THE HEATER FOR FUTURE REFERENCE.  
20  

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