AO Smith Water Heater EQ 155 G User Manual

EQ 115 G  
EQ 155 G  
EQH 200 G  
MODELS  
INSTALLATION- AND USER  
INSTRUCTIONS  
HOTWATERSTORAGEHEATERS  
UNITEDKINGDOM/IRELAND  
Read these installation instructions first before installing the appliance. Carefully read  
the user instructions before igniting the appliance. Failure to follow these instructions  
may lead to risk of explosion and/or fire and could cause material damage and/or bodily  
harm.  
Installation and commissioning should be carried out by a qualified competent installer.  
The type of gas and the value at which the appliance is set standard in the factory are  
registered on the rating plate. The appliance may only be installed in a room if this room  
meets the ventilation requirements.  
A.O.SMITHACCEPTSNORESPONSIBILITYFORWARRANTY,SERVICEAND/OR  
PRODUCTLIABILITYINCASEOFUNAUTHORIZEDALTERATIONS,PRODUCT  
MODIFICATIONSORREPAIR.  
2
CONTENTS  
PAGE  
1.  
1.1  
1.2  
1.2.1  
1.2.2  
1.3  
1.3.1  
1.4  
General. ...........................................................................................................4  
Description of the appliance............................................................................4  
Technical safety equipment ............................................................................6  
Gas control valve ............................................................................................6  
Flue down draught safety device ...................................................................6  
Technical description ......................................................................................8  
Dimensions ......................................................................................................8  
Technical data............................................................................................... 10  
2.  
2.1  
For the installer............................................................................................. 11  
Installation instructions .................................................................................... 11  
Installation ........................................................................................................ 11  
Water connections .......................................................................................... 11  
Gas connection ............................................................................................... 13  
Flue system ..................................................................................................... 13  
Flue down draught safety device.................................................................... 13  
Commissioning ................................................................................................. 14  
Filling the water heater .................................................................................... 14  
Putting into operation ....................................................................................... 14  
Removing and replacing the inner door ........................................................... 15  
Pilotadjustment ................................................................................................ 15  
Putting out of operation.................................................................................... 15  
Temperature regulation.................................................................................... 16  
Setting the nominal heat input .......................................................................... 17  
Conversion to another type of gas .................................................................. 17  
Maintenance .................................................................................................... 19  
Sacrificial anode .............................................................................................. 19  
Cleaning ........................................................................................................... 20  
Inspection of the internal waterside surfaces ................................................. 20  
Spare parts ..................................................................................................... 20  
Inletcombination .............................................................................................. 20  
Fault finding ..................................................................................................... 21  
2.1.1  
2.1.2  
2.1.3  
2.1.4  
2.1.5  
2.2  
2.2.1  
2.2.2  
2.2.3  
2.3  
2.4  
2.5  
2.6  
2.7  
2.8  
2.8.1  
2.8.2  
2.8.3  
2.8.4  
2.9  
2.10  
2.10.1 Safety thermostat ............................................................................................ 21  
2.10.2 Flue down draught safety device.................................................................... 21  
2.10.3 Hot water temperature too low ....................................................................... 21  
2.10.4 Hot water temperature too high ....................................................................... 21  
2.10.5 Possible water leakage ................................................................................... 21  
2.11  
2.12  
Gas smell ......................................................................................................... 21  
Condensation .................................................................................................. 21  
3.  
3.1  
For the user. .................................................................................................. 22  
Commissioning ................................................................................................. 22  
Filling the water heater .................................................................................... 22  
Putting into operation ....................................................................................... 22  
Use .................................................................................................................. 22  
Putting out of operation.................................................................................... 22  
Maintenance .................................................................................................... 23  
Fault finding ..................................................................................................... 24  
3.1.1  
3.1.2  
3.1.3  
3.1.4  
3.1.5  
3.2  
4.  
Guarantee. ..................................................................................................... 26  
3
1.  
GENERAL  
exceeding 25 mm. inside diameter;  
maximum length of dead leg 7.5  
metres;  
for pipes with an inside diameter  
exceeding 25 mm. maximum dead leg  
3.0 metres.  
1.1 Description of the  
appliance  
-
Construction of the water heater is in  
accordance with the European  
standard for gas heated water storage  
heaters for sanitary application (EN 89).  
The appliance thus meets the European  
Directory for Gas Appliances and is  
therefore entitled to carry the CE-  
marking. It is an open flued appliance  
without ventilator and with a flue gas  
down draught safeguard (category  
B11BS). The water heater is suitable  
for a maximum working pressure of 8  
bar. The water-heater tank is  
manufactured from low carbon sheet  
steel and is glass-lined on the inside. In  
addition the tank is fitted with a  
sacrificial anode as an extra protection  
against corrosion.  
A thick PU-insulation layer covered in a  
steel jacket reduces unnecessary heat  
loss. When the appliance is filled with  
water it continuously is under water  
pressure.  
As hot water is drained from the tank,  
cold water is added immediately. A flue  
baffle has been placed in the flue tube  
to improve heat transfer. The flue  
gasses pass their heat on to the water  
by means of radiation and convection.  
The flue gasses are guided to the  
chimney via the draught diverter. The  
exhaust of the flue gasses is realized  
by natural thermal draught (see Figure  
1).  
Dead legs on a hot water installation are  
undesireable. Where possible they  
should be avoided. Where the inclusion  
on the system of a dead leg is  
unavoidable the following restrictions  
should be applied:  
-
for pipes not exceeding 19 mm.  
inside diameter; maximum lengh of  
dead leg permitted 12.0 metres;  
for pipes exceeding 19 mm. but not  
-
4
AOS 0478  
Figure 1 - Cross-section of the heater  
1) Draught diverter  
2) Hot water outlet  
3) Insulation  
9) Outer casting  
10) Flue baffle  
11) Sacrificial anode  
12) Drain valve  
4) Flue tube  
5) Glass lined tank  
6) Gas control valve  
7) Cold-water inlet  
8) T&P valve connection  
13) Atmospheric burner  
14) Pilot light burner with thermocouple  
5
1.2 Technical safety  
equipment  
If this failure occurs frequently, this  
indicates that the flue suffers from  
down draught conditions. We advice  
that necessary remedial actions be  
carried out by a competent person.  
1.2.1 Gascontrolvalve  
The water heater has been fitted with a  
gas control block consisting of a  
thermo-electrical pilot flame safeguard,  
pilot flame pressure regulator, burner  
pressure regulator, a control thermostat  
(adjustable between 30°C and 71°C)  
and a safety thermostat (82°C). This  
gas control block with its simple and  
secure control respectively switches  
the gas supply to the main burner on or  
off.  
Important  
The T.R.S. should never be put out  
of operation. Reentry of flue  
gasses to the building could be  
harmful and cause poisoning or  
death.  
This gas control block is suitable for  
gasses from the first, second and third  
gas family. The maximum inlet pressure  
is 50 mbar.  
1.2.2 Flue down draught safety  
device  
The appliance must be fitted with a flue  
down draught safety device. The  
operation of the safeguard is based on  
the principle of the Thermal Reflux  
Safeguard (T.R.S.).  
The appliance has been fitted with a  
T.R.S., see Figure 2.  
This T.R.S. can be recognized by the  
brass colored helix coil which is  
connected to the lower edge of the  
draught diverter. The helix coil has been  
connected to the thermostat by means  
of a capillary tube. The wiring that is  
connected to the thermostat must be  
connected to the thermocouple.  
It is the aim of the T.R.S. to prevent flue  
gasses from the water heater entering  
the room where the water heater has  
been placed, instead of passing through  
the flue to outside atmosphere. The  
thermo-couple circuit is interrupted and  
the gas supply is disconnected as soon  
as the T.R.S. is activated by heating of  
the sensor by the hot gasses.  
After the cause of the reentry of flue  
gasses has been traced the device can  
be put back into operation again. In case  
of T.R.S. the RESET button has to be  
pressed first.  
6
AOS 0479  
Figure 2 - Gas control block with T.R.S.  
1)  
2)  
T.R.S.thermostat  
4)  
5)  
6)  
7)  
8)  
Thermocouple  
Gas control block  
Reset button  
Pilot burner  
Sensor combustion products  
dicharge safety device  
Thermocouple with built-in  
interrupter  
3)  
Temperature regulator knob  
7
1.3 Technical description  
1.3.1 Dimensions  
These water heaters are only suitable  
for a flue tube with minimal the  
announced diameter (dimension G).  
Dimensions  
EQ 115  
EQ 155  
EQH200  
A
B
D
F
G
K
L
1280  
1120  
465  
545  
80  
1370  
1210  
515  
1670  
1540  
515  
595  
605  
80  
100  
325  
270  
1180  
1180  
230  
945  
205  
325  
380  
295  
395  
M
N
R
S
V
1
1270  
1270  
230  
1590  
1590  
255  
1030  
205  
1380  
205  
Cold water inlet  
2
Hot water outlet  
Gas control valve  
Drain valve  
3
4
5
T&P valve tapping  
All dimensions are given in mm (rounded  
off on 5 mm).  
8
AOS 0481  
Figure 3 - Dimensions  
9
1.4  
Technical data  
Device category: II2H3+  
DESCRIPTION  
unit  
EQ115  
EQ155  
EQH200  
DATANATURALGASG20-20mbar:  
Nominalload(gross)  
Nominalcapacity  
kW  
kW  
9.3  
7.4  
11.3  
9.0  
18.3  
14.0  
20  
Suppypressure  
mbar  
mbar  
m3/h  
mm  
20  
20  
Burnerpressure  
12.5  
0.9  
12.5  
1.1  
10.5  
1.7  
Gasconsumption *  
Diametermainorifice  
Diameterpilotorifice  
Heatingtime DT=44K  
DATABUTANEG30-28/30mbar:  
Nominalload(gross)  
Supplypressure  
2.35  
2x0.27  
45  
2.60  
2x0.27  
49  
3.50  
2x0.27  
40  
mm  
min.  
kW  
mbar  
mbar  
kg/h  
mm  
10.1  
30  
12.2  
30  
17.6  
30  
Burnerpressure  
30  
30  
30  
Gasconsumption *  
0.7  
0.9  
1.3  
Diametermainorifice  
Diameterpilotorifice  
DATAPROPANEG31-37mbar:  
Nominalload(gross)  
Supplypressure  
1.40  
0.22  
1.50  
0.22  
1.95  
0.22  
mm  
kW  
mbar  
mbar  
kg/h  
mm  
9.8  
37  
11.8  
37  
17.2  
37  
Burnerpressure  
37  
37  
37  
Gasconsumption *  
0.7  
1.40  
0.22  
0.8  
1.3  
Diametermainorifice  
1.50  
0.22  
1.95  
0.22  
Diameterpilotorifice  
GENERAL  
mm  
Storagecapacity  
Waterconnections**  
litres  
109  
144  
181  
-
-
-
-
3/4" - 14 NPT  
3/4" - 14 NPT  
3/4" - 14 NPT  
Gasconnection  
Drainvalve  
Anode  
ISO 7  
/
1 Rp 1/2  
ISO 7  
/
1 Rp 1/2  
ISO 7 1 Rp 1/2  
/
3/4" - 14 NPT  
3/4" - 14 NPT  
3/4" - 14 NPT  
3/4" - 14 NPT  
3/4" - 14 NPT  
3/4" - 14 NPT  
T&P-plug  
-
3/4" - 14 NPT  
3/4" - 14 NPT  
3/4" - 14 NPT  
Maximumoperatingpressure  
Emptyweight  
bar  
kg  
8
8
8
47  
52  
75  
*
Gasconsumptionat1013,25mbarand15°C  
** Foraleak-proofsealedconnectionEuropeancouplingpiecescanbeusedontheNPT-connectionnippleswithapipethread  
of ISO228/1  
10  
Some chemicals produce vapours  
which can cause rapid failure of  
thermocouples, burners and storage  
tanks if they are drawn into the  
combustion air supply.  
2.  
FOR THE INSTALLER  
2.1 Installationinstructions  
This water heater must be fitted in a  
location which will permit the provision  
of an approved flue system and  
adequate ventilation.  
Therefore if this water heater will be  
used to supply hot water to:  
-
-
-
hairdressers,  
dry cleaners  
industrial degreasing processes  
A service clearance of 15 cm at the  
sides and rear of the unit and 60 cm at  
the front of the unit should be allowed  
for ease of servicing. Adequate  
distance must be allowed between the  
top of the unit and any obstruction or  
ceiling to allow the flue baffle and  
anode to be inspected, cleaned or in the  
case of the anode replaced if  
or any other area where compounds  
containing halogens are used and  
stored, care should be taken that all  
primary and secondary air is drawn  
from outside atmosphere free of such  
contaminents.  
For further advise contact A.O. SMITH.  
necessary.  
2.1.2 Water connections  
A.O. Smith water heaters are suitable  
for connection to vented, unvented and  
pumped pressurised systems. In each  
case appropriate valves and fittings  
should be used to ensure the system  
complies with the requirements of the  
water by laws, and appropriate building  
regulations.  
The water heater must stand on a level  
surface resistant to heat and with  
sufficient strength to support the weight  
of the unit when full of water.  
This water heater must not be installed  
in a bath room, bedroom or in a cup-  
board opening on to such rooms. This  
water heater must not be installed in  
any area where flamable materials are  
used or stored.  
When fitting it is essential the rules of  
'good practice' are applied at all stages  
of installation.  
Vented systems  
Insufficient ventilation may give rise to a  
risk of fire, explosion or suffocation. If  
in doubt consult the national and local  
regulations governing the installation of  
gas appliances or your local British gas  
service department.  
If the water heater is to be connected to  
a cold feed tank or cistern the hot water  
supply pipe must include an open vent  
which discharges over the cold feed  
cistern. The cold feed cistern must have  
an actual capacity of greater volume  
than the hourly recovery rate of the  
water heater(s) which it supplies.The  
minimum actual capacity is 50 gallons or  
227 litres.  
2.1.1 Installation  
The installation of this water heater  
should be carried out by a suitably  
qualified competent person. It is a  
criminal offence for unqualified persons  
to install gas equipment.  
Unvented  
To install an A.O. Smith water heater on  
an unvented cold water supply system  
a kit of valves and fittings listed by the  
water research centre and complying  
with part G3 of the current building  
regulations should be used. Installation  
should be carried out generally as  
shown on the following diagram.  
Installation should be carried out in  
accordance with all local authority and  
building regulations, local water  
authority and fire regulations and the  
following British standards: 5440, 5546,  
6644, 6700, 6798 and 6891.  
11  
See Figure 4.  
A.O. Smith water heaters are tested to  
a maximum pressure of 12 bar and a  
maximum working pressure of 8 bar.  
AOS 0581  
Figure 4 - Connection diagram  
(unvented system)  
1) Manual gas valve  
2) Stop valve  
8) Pressure limiting valve  
9) Expansion valve  
A) Gas supply  
B) Hot water delivery  
C) Cold water inlet  
D) Hot water taps  
E) Return circulation  
3) Expansion vessel  
4) T&P safety valve  
5) Non return valve  
6) Circulationpump  
7) Drain valve  
12  
2.1.3 Gasconnection  
supervision must remain installed on  
the draught hood.  
The gas supply to this appliance must  
be installed in accordance with BS 6891  
(1988).  
Fit the 1/2" gas supply cock supplied  
with this unit immediately before the gas  
control block. No heat or soldered joints  
should be applied in the vicinity of the  
gas control block, as they could cause  
damage to the control.  
All connections and joints should be  
tested for gas soundness with a  
suitable leak detector (do not use a  
naked flame).  
Connect the slide connectors of the  
down draught supervision to the  
thermocouple (see Figure 5) and install  
the head of the down draught  
supervision in the bracket; see Figure  
5. The draught hood must be positioned  
in its normal place with the temperature  
probe at the front of the boiler. Pass  
the wiring of the temperature probe  
through the cable duct.  
Note  
The screws with which the down  
draught supervision has been mounted  
in the bracket are already in the  
bracket.  
2.1.4 Flue system  
The water heater should be fitted with a  
flue system connected to the draught  
diverter. The flue pipe should rise for at  
least 50 cm. vertically before the  
inclusion of any bends. If a horizontal  
run of flue is required this should be  
kept to the minimum length possible and  
incorporate a rise of 6 cm. per metre of  
run. A split clip or flange should be  
provided in the flue close to the draught  
diverter for ease of servicing.  
All flue materials should be corrosion  
resistant i.e. stainless steel or  
galvanised and must include a tested  
and approved terminal to BS 5440 part I.  
If the flue passes through any  
combustible material measures must be  
taken to protect against the possibility of  
fire.  
All flues must terminate in free air space  
approx. 1.5 metres from any vertical  
surface of structure i.e. chimney  
stacks, roof parapets, etc. If an existing  
chimney or flue is to be used this should  
be swept clean and be free of debris  
before an approved liner is installed and  
connected to the water heater.  
IMD 0422  
Figure 5 - Down draught supervision  
installation  
2.1.5 Flue down draught safety  
device  
The draught diverter has already been  
provided with a temperature probe ex  
factory for signalling returning flue  
gases. The probe of the down draught  
13  
2.2 Commissioning  
5. Keep the control button () pushed-  
in for approximately 20 seconds.  
After releasing the button the pilot  
should remain burning. If the pilot  
extinguishes you should wait 5  
minutes before repeating the ignition  
procedure. The size of the pilot flame  
can be adjusted (see also “Pilot  
adjustment”).  
2.2.1 Filling the water heater  
1. Close the drain tap.  
2. Open the cold water tap to the water  
heater and open all taps where hot  
water can be drained for de-  
aeration. The water heater is filled  
as soon as cold water flows from all  
taps.  
6. Subsequently remount the outer and  
inner door; see “Mounting the inside  
door”.  
3. Close all hot water taps.  
7. Turn the control button to the ‘ON’  
( ) position.  
8. Check the burner pressure setting  
(see Fig. 9) and adjust if required  
based on the technical information  
(see section 1.4).  
9. Place the temperature control button  
in the correct position, preferably  
position 4 (approximately 60°C). The  
appliance will now operate fully  
automatically.  
2.2.2 Puttingintooperation  
1. Check whether the water-heater  
has been filled with water and  
whether the gas supply to the water  
heater is open.  
2. Turn the temperature control knob  
clockwise and place the control knob  
in the ‘PILOT’-position ().  
3. Remove the outer and inner door of  
the combustion chamber.  
4. Keep the control knob pushed-in and  
press the piezo-ignitor several times  
until the pilot burns (see Figure 6).  
AOS 0484  
Figure 6 - Operation of the gas control  
block  
14  
2.2.3 Removingandreplacing  
the inner door  
(only for the EQ 115/155 models, see  
Figure 7a).  
Procedure:  
1. Place lip A through the recess on the  
right and subsequently slide it down  
behind the steel wall. See to it that  
both lower lips remain in front of the  
metal wall.  
A
2. Press lip B through the recess on  
the left.  
3. Subsequently slide lip B behind the  
steel wall (see Figure 7a).  
B
AOS 0520  
(only for the EQH 200 model, see Figure  
7b).  
Procedure:  
Figure 7a - Mounting the inside door  
1. Turn down both clamps (1).  
2. Place the entire door into the  
appliance and move the opening  
over the burner venturi.  
3. Turn both clamps outward (3),  
pushing them over the edge of the  
burner chamber.  
2.3  
Pilot adjustment  
3
3
The pilot can be adjusted by means of  
the regulating screw under the plastic  
cover on the right hand side of the gas  
control block.  
1
1
Turn the screw clockwise to reduce the  
gas pressure and anti clockwise to  
increase the pressure. Care should be  
taken to ensure the pilot covers the  
thermocouple element correctly  
IMD 0359  
Figure 7b - Mounting the inside door  
2.4 Putting out of operation  
1. For short periods of time the control  
knob should be turned to (); the  
pilot keeps burning.  
2. For longer periods of time the knob  
should be turned to the () position;  
the pilot is extinguished.  
3. Close the gas tap in the supply pipe.  
In case of longer interruptions or in  
the event of risk of frost it is  
15  
recommended to also close the cold  
water tap and to drain the appliance  
after cooling (open the drain tap; it is  
possible to connect a drain hose to  
the drain tap; open the nearest hot  
water drain point to prevent air  
locks).  
To be able to drain the appliance  
completely it should be disconnected  
and tilted slightly in the direction of  
the drain tap.  
thermostat. The main burner will shut  
down as soon as the preset  
temperature is achieved.  
Position 1 = approximately 30°C  
Position 2 = approximately 40°C  
Position 3 = approximately 50°C  
Position 4 = approximately 60°C  
Position 5 = approximately 70°C  
At high water temperatures there is  
more scale buildup in the appliance. It is  
for this reason that it is recommended to  
place the temperature control knob in  
position 4 as the accumulation of scale  
will be reduced. In addition a safety  
thermostat has been fitted. This  
thermostat completely shuts off the gas  
supply if the water temperature  
reaches 82°C, also extinguishing the  
pilot burner.  
2.5 Temperature regulation  
The appliance is under water supply  
pressure (maximum 8 bar). The amount  
of cold water that is added is equal to  
the amount of hot water used. The gas  
control block automatically regulates the  
gas supply. The main burner will ignite  
as soon as a reduction in water  
temperature is sensed by the  
AOS 0485  
Figure 8 - Setting the pilot  
16  
knob should be removed by pulling it  
straight forward, making the “pr adj”  
visible. Turning clockwise reduces  
the pressure; turning anti clockwise  
increases the pressure. It is  
2.6 Setting the nominal  
heat input  
The gas control has been factory  
preset to the water heater nominal heat  
input.  
A further check of the burner pressure  
should be carried out during the  
commissioning of the unit after  
installation. The following procedure  
should be followed.  
recommended to check the heat  
input by means of the gas meter.  
4. Turn off the appliance and remove  
the manometer hose and replace the  
adjusting screw.  
5. Replace the thermostat control knob.  
6. Put the appliance into operation.  
1. Remove the protruding cover screw  
on the right side of the gas control  
block and connect a U-gauge  
2.7 Converting to another  
type of gas  
manometer to the outlet.  
2. Put the appliance into operation and  
ignite the burner.  
For conversion of the appliance from  
natural gas to another type of gas, or  
vice versa, it is necessary to exchange  
the pilot injector and the main injector.  
The conversion may only be executed  
by a qualified competent person.  
3. Check the burner pressure and, if  
necessary, reset by means of the  
adjusting screw “pr adj” (pressure  
adjustment; see Figure 9). To make  
this possible the temperature control  
AOS 0486  
Figure 9 - Setting the nominal load  
17  
Description  
Unit  
EQ115  
EQ155  
G20  
G30  
G31  
G20  
G30  
G31  
Inlet pressure  
mbar  
mbar  
mm  
20  
30  
37  
20  
30  
37  
Burner pressure  
12.5  
2.35  
30  
37  
12.5  
2.60  
30  
37  
Diametermaininjector  
Diameter pilot injector  
1.40  
1.40  
1.50  
1.50  
0.22  
mm 2x0.27 0.22  
0.22 2x0.27 0.22  
Description  
Unit  
EQH200  
G20  
20  
G30  
30  
G31  
37  
Inlet pressure  
mbar  
mbar  
mm  
Burner pressure  
10.5  
3.50  
30  
37  
Diametermaininjector  
Diameter pilot injector  
1.95  
1.95  
0.22  
mm 2x0.27 0.22  
Procedure:  
1. Close the main gas tap in the gas  
supply.  
2. Demount the burner (see “Cleaning”).  
3. Replace the injector of the main  
burner and the pilot burner with the  
correct injectors from the conversion  
set (see tables above).  
4.a Conversion from natural gas to  
LP- gas  
- Put the pressure regulation of the  
gas control block out of operation.  
To do this the temperature  
regulating knob should be pulled  
straight forward. Turn the ‘no pr’  
(no pressure regulation) screw  
down tight (see Figure 10).  
- Seal this setting with lacquer.  
- Remount the burner in reverse  
order.  
- Open the main gas tap.  
18  
AOS 0487  
Figure 10 - Conversion to another gas  
4.b Conversion from LP-gas to natural  
gas:  
2.8.1 Sacrificial anode  
The life cycle of the anode is determined  
by the quality and the quantity of the  
water flowing through the apparatus. It  
is therefore recommended that the  
anode be inspected and replaced if  
necessary at least once a year.  
- Put the pressure regulator into  
operation. To do this the  
temperature regulating knob  
should be pulled straight forward.  
Next the red plastic cover that is  
now visible, should be removed.  
Turn the ‘no pr’ (no pressure  
regulation) screw completely up  
(see Figure 10).  
- Seal this setting with lacquer.  
- Remount the burner in reverse  
order.  
1. Close the stop cock in the cold water  
supply pipe,  
2. Open the nearest hot water tap in  
order to allow the pressure to drop  
from the water heater and the pipes,  
3. Slacken the anode with a fitting  
wrench,  
- Open the main gas tap.  
- Set the correct burner pressure  
(see table above).  
5. If necessary adjust the pilot correctly  
(see “Pilot adjustment”).  
4. Check the anode and replace it if it  
has been reduced in diameter by  
60% or more at any point on its  
length,  
6. Fit the correct sticker from the  
conversion set on the appliance so  
that it is clear that the appliance has  
been converted and on which gas  
the appliance operates.  
5. Check for water leaks.  
If it is necessary to replace the anode it  
should always be replaced by one of  
the same type.  
The type of anode required can be  
determined on the basis of the type of  
the appliance and the serial number.  
2.8 Maintenance  
To ensure safe and efficient operation  
of the water heater it is recommended  
that it is cleaned and serviced at least  
once a year by a qualified competent  
person.  
19  
2.8.2 Cleaning  
2.8.3 Inspection of the internal  
waterside surfaces  
Formation of lime scale depends on the  
quality and quantity of the water used.  
In addition higher water temperatures  
lead to more deposit in the appliance. A  
temperature setting of 60°C is  
recommended in order to keep the  
calcification at a low level.  
Decalcification should be attempted with  
the proper means. For extensive  
information a decalcification instruction  
is available.  
1. Close the gas supply and demount  
the burner after it has cooled down,  
2. Disconnect the burner, pilot pipe and  
thermo couple from the gas control  
block (see Figure 11),  
3. Remove the complete burner  
assembly,  
4. Clean the burner with a soft brush.  
5. Check the pilot burner and clean it if  
so required,  
6. Check the combustion chamber, flue  
tube and flue baffle and clean these  
if required,  
2.8.4 Spare parts  
7. Re-mount in reverse order. Tighten  
the thermo couple connection on the  
gas control block hand tight and  
tighten it further with a wrench to a  
maximum of 1/4 turn as it only needs  
to make contact.  
After cleaning of the pilot- and main  
burner the operation of these should be  
checked. If necessary the burner  
pressure of the main burner should be  
reset.  
To be able to order spare parts it is  
important to note the type of appliance  
as well as the serial number of the  
appliance. Based on this information the  
data concerning the spare parts can be  
determined.  
2.9 Inlet combination  
Not applicable in U.K. and Ireland.  
AOS 0488  
Figure 11- Mounting burner-set  
20  
2.10 Fault finding  
2.10.4 Hot water temperature too  
high  
In case of failure the following should  
be checked.  
Check whether the control thermostat is  
set too high.  
2.10.1 Safety thermostat  
2.10.5 Possible water leakage  
1. Check whether the drain tap is fully  
closed.  
2. Check whether all water  
connections are water tight.  
3. Check whether the possible water  
leakage could be caused by  
condensation.  
All appliances have been fitted with a  
safety thermostat that shuts off the gas  
supply when the water temperature is  
too high. The safety thermostat remains  
activated until the water temperature  
drops below the safety temperature.  
The water heater must be reignited  
manually. The regulation thermostat  
should be set to a lower water  
temperature. If the pilot is extinguished  
repeatedly at higher temperatures than  
normal, this indicates that the safety  
thermostat is operating.  
2.11 Gas smell  
Warning  
Immediately shut the main gas tap. Do  
not light any fire or switch on any lights,  
do not use any electrical switches or  
alarm bells. Open windows. Thoroughly  
inspect all gas connections and, if the  
gas smell persists, alert the local gas  
company and/or your installer.  
2.10.2 Flue down draught safety  
device  
If the flue tube safety device has  
switched off the appliance, the  
appliance can be put back into operation  
through the normal procedure. If the flue  
tube safety device repeatedly puts the  
appliance out of operation then this  
points to problems with the flue. The  
only remedy is to determine the cause  
of the problem (for instance a blocked  
chimney) and to solve the problem.  
2.12 Condensation  
If the appliance is filled with cold water  
or if the hot water consumption is very  
high, condensation of flue gasses will  
occur on the cold surfaces of the  
combustion chamber and the flue tube.  
The water drops will fall on the burner  
and cause a sizzling noise. This is a  
normal phenomenon that will disappear  
as soon as the appliance reaches its  
normal operating temperature.  
2.10.3 Hot water temperature too  
low  
1. Check the setting of the temperature  
control knob.  
2. Check whether the pilot is alight. If  
necessary ignite (see “Putting into  
operation”).  
3. Check whether there are any leaks  
or open taps.  
Important warning  
The applicance should NEVER be  
taken into operation with a closed  
cold water supply!  
4. Is the gas supply adequate? Check  
and correct if necessary.  
5. Perhaps the hot water consumption  
is higher than was originally  
calculated.  
Provision should always be made  
for expansion.  
6. Check whether the cold water inlet  
has been correctly connected.  
7. Check the thermostat sensor for  
scale build up.  
21  
3.  
FORTHEUSER  
Commissioning  
3.1.3 Use  
The appliance is under water supply  
pressure (with a maximum of 8 bar).  
The amount of cold water that is added  
is equal to the amount of hot water  
used. The gas control block  
automatically regulates the gas supply.  
The main burner will ignite as soon as a  
reduction in water temperature is  
sensed by the control thermostat. The  
main burner will shut down as soon as  
the water temperature returns to the  
preset temperature.  
3.1  
Warning  
Installing and commissioning (for the  
first time) of this water heater should  
only be carried out by a qualified  
competent heating engineer.  
3.1.1 Filling the water heater  
1. Close the drain tap.  
2. Open the cold water tap to the water  
heater and open all taps where hot  
water can be drained for de-  
aeration. The water heater is filled  
as soon as cold water flows from all  
taps.  
Position 1 = approximately 30°C  
Position 2 = approximately 40°C  
Position 3 = approximately 50°C  
Position 4 = approximately 60°C  
Position 5 = approximately 70°C  
3. Close all hot water drain taps.  
Higher water temperatures will cause  
more scale build up in the appliance. It is  
for this reason that it is recommended to  
place the temperature control knob in  
position 4 as the accumulation of scale  
will be reduced at lower temperatures.  
In addition a safety thermostat has been  
fitted. This thermostat completely shuts  
off the gas supply if the water  
3.1.2 Puttingintooperation  
1. Check whether the device has been  
filled with water and whether the  
gas supply to the water heater is  
open.  
2. Turn the temperature control knob  
clockwise and place the control knob  
in the ‘PILOT’-position ().  
3. Remove the outer and inner door of  
the combustion chamber.  
temperature reaches 82°C, also  
extinguishing the pilot burner.  
4. Keep the control button pushed-in  
and press the piezo-ignitor several  
times until the pilot burns (see Figure  
6).  
5. Keep the control button () pushed-  
in for approximately 20 seconds.  
After releasing the button the pilot  
should remain burning. If the pilot  
extinguishes you should wait 5  
minutes before repeating the ignition  
procedure.  
6. Subsequently remount the inner and  
outer door; see “Mounting the inside  
door”.  
7. Turn the control button to the ‘ON’  
( ) position.  
3.1.4 Puttingoutofoperation  
1. For short periods of time the control  
knob should be turned to (); the  
pilot keeps burning.  
2. For longer periods of time the knob  
should be turned to the () position;  
the pilot is extinguished.  
3. Close the gas tap in the supply pipe.  
In case of longer interruptions or in  
the event of risk of frost it is  
recommended to also close the cold  
water tap and to drain the appliance  
after cooling (open the drain tap; it is  
possible to connect a drain hose to  
the drain tap; open the nearest hot  
water drain point to prevent  
8. Place the temperature control button  
in the correct position, preferably  
position 4 (approximately 60°C). The  
appliance will now operate fully  
automatically.  
airlocks).  
To be able to drain the appliance  
completely it should be disconnected  
22  
and tilted slightly in the direction of  
the drain tap.  
3.1.5 Maintenance  
The inlet combination has to be tested  
regularly by relieving it (via the relief  
button). The water has to flow out in a  
forceful jet. Check whether the  
discharge pipe is open.  
We recommend a service agreement on  
an annual basis.  
To be able to order spare parts it is  
important to note the type of appliance  
as well as the serial number of the  
appliance. Based on this information the  
data concerning the spare parts can be  
determined.  
23  
3.2  
Fault  
Faultfinding  
Possible cause  
Corrective action  
Gas smell  
If you smell gas you should immediately  
close the main gas tap you should not  
light any fire or switch on light,  
electrical switches or bells. Open  
windows and immediately contact your  
installer or the local gas company.  
Clean the pilot burner  
Pilot  
extinguishes  
Blocked pilot burner  
Blocked chimney  
Safety thermostat  
Find the cause and remove it.  
Set the temperature regulator at a lower  
temperature.  
Replace the thermocouple  
Restore the connection  
Thermocouple defective  
Thermocouple makes no  
contact  
Open the gas tap  
Gas supply closed  
Connect by sliding the two connectors  
of the down draught supervision on to  
the thermocouple.  
Down draught  
supervision not  
connected.  
Set the temperature regulator at a higher  
temperature  
Insufficient  
Temperature is set too  
hot water, or low  
none at all  
Turn the temperature regulator  
Control knob in position  
completely clockwise; turn control button  
to “on” ( ); turn the temperature  
regulator to the desired position,  
preferably position 4. The appliance now  
operates fully automatically.  
() (pilot burns )  
Put the appliance into operation.  
Control knob in position  
(l)  
Press the reset button - if present - on  
the safety thermostat and put the  
appliance into operation. If this occurs  
more often then you should inform your  
installer.  
Flue safety device closed  
the gas supply  
Open the gas tap and put the appliance  
into operation.  
Gas supply closed  
Fault  
Possible cause  
Corrective action  
Insufficient  
hot water, or closed the gas supply  
none at all  
Safety thermostat has  
Set the temperature regulator at a  
lower temperature and reignite the  
pilot burner.  
because the water  
temperature was too high  
Hot water storage empty  
Reduce the consumption of hot water.  
Allow the appliance time to heat the  
water.  
Cause cannot be  
determined  
Turn the control button to the (l)  
position. Close the gas tap and inform  
your installer.  
See “Condensation”.  
Water  
leakage  
Condensation of (flue)  
gasses  
Insufficient sealing of the  
water connections  
(thread)  
Tighten the threaded connections.  
Leakage from other  
water- appliances or  
pipes near by  
Trace the cause.  
Condensation leakage  
from the underside of the  
appliance (usually during  
the first warming-up  
period).  
Reduce your hot water use. Allow the  
appliance enough time to warm up  
water.  
d) in a non corrosive atmosphere or  
area;  
4.  
GUARANTEE  
e) with an approved temperature and  
pressure relief valve of adequate  
capacity not exceeding the working  
pressure rating shown on the  
water heater, and installed in  
conformity with A.O. Smith Water  
Products Companies installation  
instructions;  
f) when anode(s) have been  
inspected and renewed, if they are  
worn or erroded by 50% of more at  
any point of their length.  
The following conditions form the  
guarantee agreement between A.O.  
Smith Water Products Company (the  
warrantor) and the owner of the water  
heater.  
4.1  
Guarantee in general  
If within one year of the original  
installation date of the water heater  
any part or component other than the  
tank shall prove upon examination by  
the warrantor or authorised agent to  
be defective in material or work-  
manship, the warrantor will exchange  
such part or component.  
4.4  
Exclusions  
The guarantee will be null and void:  
a) if the water heater has been  
damaged by an external cause;  
b) in case of misuse, neglect (including  
frost damage) or incorrect use of  
the water heater;  
c) in case of unauthorised alteration,  
modification or repair;  
d) in case of ingress into the water  
heater of chemicals, pollutants or  
contaminants;  
4.2  
Guarantee of the tank  
If within 3 years of the original  
installation date, the tank fails due to  
rust or corrosion from the water side,  
the warrantor will supply a complete  
new water heater of equivalent size  
and duty (excluding delivery and  
installation charges). On the  
replacement water heater a guarantee  
will be granted sufficient to cover the  
unexpired portion of the original 3 year  
guarantee of the originally installed  
water heater.  
e) if the hardness of the incoming  
water is, or has been, softened  
below 60 ppm CaCO3 ;  
f) if the water heater is effected by  
corrosive vapours such as those  
found in hairdressers, dry cleaners  
and laundries or where some  
industrial degreasing products are  
used and stored (for further  
information and advise please  
contact the A.O. Smith Technical  
Department).  
4.3  
Conditionsforinstallation  
and use  
The guarantee applies to the heater  
only while it remains in its orignial  
location, and is installed in accordance  
with local plumbing and building  
regulations and all relevant Codes of  
Practice.  
The water heater should also have  
been used only:  
a) for potable water free to circulate at  
all times and with the tank free of  
damaging scale deposits;  
b) at temperatures not exceeding the  
maximum setting of its thermostat  
and ECO (Energy Cut Off device);  
c) at water pressures and/or energy  
inputs which do not exceed those  
stated on the rating plate of the  
water heater;  
4.5  
Range of guarantee  
All replacement water heaters supplied  
under the terms of this warranty will  
be supplied ex stock on an F.O.B.  
basis. A.O. Smith accepts no  
responsability for carriage, labour or  
other installation costs.  
4.6  
Claims  
Any claim under this warranty should  
be initiated with the dealer who  
originally sold the water heater or with  
26  
any other dealer or stockist of the  
warrantors products.  
4.7  
No other guarantee or  
warranty either expressed  
or implied is made on  
behalf of A.O. Smith Water  
ProductsCompany.  
With respect to the water heater in  
question further A.O. Smith does not  
guarantee this water heater as suitable  
for purpose except within the terms of  
warranty detailed above.  
A.O. Smith Water Products Company  
will not be liable by virtue of this  
guarantee or otherwise for damage to  
any persons or property when arising  
out of contracts or tort.  
The terms of this guarantee do not  
effect your statutory rights under  
United Kingdom Consumer Legislation.  
27  
Important  
This form should be filled in completely  
within two weeks of installation.  
MODEL: .........................................................................................................................  
SERIALNUMBER: .........................................................................................................  
ORIGINALDATEOFINSTALLATION: ............................................................................  
NAMEOWNER: .............................................................................................................  
ADDRESS: ....................................................................................................................  
TOWN: ..........................................................................................................................  
(STAMP)INSTALLER: ...................................................................................................  
28  
29  
30  
31  
0307 985 R1  
32  

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