AO Smith Water Heater SGE 40 60 User Guide

SGE  
Condensing Gas-Solar  
Water Heater  
SGE - 40/60  
Installation, User and Service  
Manual  
0311 166 / 07-2013  
Innovation has a name.  
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your installer  
A.O. Smith UK, Unit B8 Amstrong Mall,  
Southwood Business Park, Farnborough, Hampshire GU14 0NR  
www.aosmith.co.uk  
“A.O. Smith Water Heaters” is a trading name of Advance Services (Sales) Ltd. Reg.  
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Errata  
The amendments below apply to:  
the preparation of the electrical connection of the solar heating control (3.12.1 "Preparation");  
finishing maintenance (15.6 "Finalizing maintenance");  
the electrical diagram of the solar heating control (17.4 "Electrical diagram solar heating system").  
These instructions supersede the previous instructions of the solar heating control.  
3.12.1  
Preparation  
Remove the cover (snap-on type) from the terminal block of the solar heating control.  
This has the following terminals:  
Power  
n.a. n.a.  
not applicable  
Pump (solar)  
not applicable  
not applicable  
L
2
N
3
-
-
-
-
-
-
L3  
N
L4  
-
-
-
-
-
-
-
1
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
J13  
J14  
J3  
J12  
J15  
J16  
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
1
2
1
2
15.6 Finalizing  
maintenance  
To finalize the maintenance, carry out the following steps:  
1. Fill the water heater (5 "Filling").  
2. Start the water heater (9 "Starting the water heater").  
3. Check the CO2 value (3.12.3 "CO2 adjustment").  
4. Check the switching pressure of the pressure switch. (3.12.4 "Switching pressure  
measurement")  
5. Erase the message SERVICE REQUIRED. The displayed message can be reset in  
either of two ways.  
1. Temporary reset:  
To postpone the message, press RESET once. The message will reappear on the  
display 7 days later.  
2.Full reset:  
To fully reset the message, press and hold both RESET and ENTER at the same  
time for 5 sec.  
On completion of the full reset of the message, the message below will appear on the  
display. This message will NOT be shown after a temporary rest of the message.  
E1  
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17.3 Electrical diagram  
solar heating  
Electrical diagram  
system  
1 = brown, 2 = blue, 3 = yellow / green, 4 = black, 5 = white, 6 = grey / beige, 7 = green, 8 = yellow  
E2  
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TERMINAL BLOCK CONNECTIONS  
Earth  
N
L
Neutral  
Live input of the controller  
L3  
L4  
Live input for the solar heating system modulating pump  
Modulating output of the solar heating system modulating pump  
COMPONENTS  
AA Controller  
BB Solar heating system pump (modulating)  
CC Temperature sensor (S1 - solar collector)  
DD Temperature sensor (S2 - tank)  
EE Combined Q/T sensor  
(incl. temperature sensor S4 - solar collector return)  
FF Communication between the water heater controller and the solar  
Heating system controller (BUS-link)  
K
Double-pole isolator  
CONTROLLER CONNECTIONS  
J12 Connection of combined Q/T sensor (1-2-3-4)  
J13 Connection of temperature sensor S1 (2-4)  
J14 Connection of temperature sensor S2 (2-4)  
J16 Connection of BUS-link communication  
F2 Fuse (T 3.15A - 250 V)  
E3  
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gis  
Read this manual carefully  
Warning  
Read this manual carefully before starting the water heater. Failure to read  
the manual and to follow the printed instructions may lead to personal injury and  
damage to the water heater.  
Copyright © 2013 A.O.Smith Water Products Company  
All rights reserved.  
Nothing from this publication may be copied, reproduced and/or published by  
means of printing, photocopying or by whatsoever means, without the prior  
written approval of A.O.Smith Water Products Company.  
A.O.Smith Water Products Company reserves the right to modify specifications  
stated in this manual.  
Any brand names mentioned in this manual are registered trademarks of their  
respective owners.  
Trademarks  
Liability  
A.O.Smith Water Products Company accepts no liability for claims from third  
parties arising from unauthorised use, use other than that stated in this manual,  
and use other than in accordance with the General Conditions registered at the  
Chamber of Commerce.  
Refer further to the General Conditions. These are available on request, free of  
charge.  
Although considerable care has been taken to ensure a correct and suitably  
comprehensive description of all relevant components, the manual may  
nonetheless contain errors and inaccuracies.  
Should you detect any errors or inaccuracies in the manual, we would be  
grateful if you would inform us. This helps us to further improve our  
documentation.  
If you have any comments or queries concerning specific aspects related to the  
water heater, then please do not hesitate to contact:  
More information  
A.O.Smith Water Products Company  
PO Box 70  
5500 AB Veldhoven  
The Netherlands  
Telephone:  
0870-AOSMITH  
0870-2676484  
General:  
Fax:  
+31 40 294 25 00  
+31 40 294 25 39  
www.aosmith.co.uk  
E-mail:  
Website:  
In the event of problems with your gas, electricity or water supply connections,  
please contact the supplier/installation engineer of your installation.  
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Contents  
2
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Contents  
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Contents  
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1 Introduction  
This manual describes how to install, service and use the SGE water heater.  
The SGE water heater is a condensing boiler with a fan in the air intake. The  
water is heated partly by means of an external heat exchanger that can be  
connected to e.g. a solar energy source.  
1.1 About the water  
heater  
The SGE can be installed as either an open or room-sealed water heater. A  
concentric chimney connector is fitted standard to the water heater, but a  
parallel system can also be connected.  
The possible installation types are B23, C13, C33, C43, C53 and C63.  
The information in this manual applies to the: SGE 40 and SGE 60.  
The water heater has been manufactured and equipped in accordance with the  
European standard for gas-fired storage water heaters for the production of  
domestic hot water (EN 89). The water heaters are therefore compliant with the  
European Directive for Gas water heaters, and and are entitled to bear the CE  
mark.  
0063  
Warning  
Read this manual carefully before starting the water heater. Failure to read  
the manual and to follow the printed instructions may lead to personal injury and  
damage to the water heater.  
Warning  
If you smell gas:  
1.2 What to do if you  
smell gas  
No naked flames! No smoking!  
Avoid causing sparks! Do not use any electrical equipment or switch, i.e. no  
telephones, plugs or bells!  
Open windows and doors!  
Shut off the mains gas supply valve!  
Warn occupants and leave the building!  
After leaving the building, alert the gas distribution company or your installation  
engineer.  
Gas Safety (installations and Use) Regulations 1998 (as amended). It is law  
that all gas appliances are installed by competent persons, in accordance with  
the above regulations. Failure to install appliances correctly could lead to  
prosecution. It is in your own interest and that of safety, to ensure that this law  
is complied with.  
1.3 Regulations  
The installation of the water heater MUST be in accordance with the relevant  
requirements of the Gas Safety Regulations, Building Regulations, IEE  
Regulations and the Water Supply (water fittings) Regulations.  
The installation should also be in accordance with any relevant requirements of  
the HSE, local gas region and local authority and the relevant recommendations  
of the following documents:  
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1
Introduction  
gis  
British and European Standards  
BS 6891:  
Installation of low pressure gas pipework of up to 35 mm (R1¼) in domestic  
premises (2nd family gas) - Specification. Note: for lager installations see  
IGE/UP/2 below.  
BS 6798:  
Specification for installation and maintenance of gas-fired boilers of rated  
input not exceeding 70 kW net.  
BS 6644:  
Specification for installation of gas-fired hot water boilers of rated inputs  
between 70 kW (net) and 1.8 MW (net) (2nd and 3rd family gases).  
BS 6700:  
Design, installation, testing and maintenance of services supplying water for  
domestic use within buildings and their cartilages - Specifications  
BS EN 806-2:  
Specification for installations inside buildings conveying water for human  
consumption. Part 2: Design.  
BS 5546:  
Specification for installation of hot water supplies for domestic purposes,  
using gas-fired appliances of rated input not exceeding 70 kW.  
BS 5440:  
Flueing and ventilation for gas appliances of rated input not exceeding 70  
kW net (1st, 2nd and 3rd family gases).  
Part 1: Specification for installation of gas appliances to chimneys and for  
maintenance of chimneys.  
Part 2: Specification for installation and maintenance of ventilation for gas  
appliances.  
Institute of Gas Engineers and Managers (IGEM) Publications  
IGE/UP/1:  
Soundness testing and purging of industrial and commercial gas  
installations.  
IGE/UP/1A:  
Soundness testing and direct purging of small low pressure industrial and  
commercial natural gas installations.  
IGE/UP/2:  
Gas installation pipework, boosters and compressors on industrial and  
commercial premises.  
IGE/UP/10:  
Installation of flued gas appliances in industrial and commercial premises.  
CIBSE Publications  
Guide G: Public Health Engineering.  
The three target groups for this manual are:  
1.4 Target groups  
(end) users;  
installation engineers;  
service and maintenance engineers.  
Symbols on each page indicate the target groups for whom the information is  
intended. See the table.  
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Target group symbols  
Symbol  
Target Group  
(End) user  
Installation engineer  
Service and maintenance engineer  
Caution  
This water heater is not intended for use by persons with reduced physical,  
sensory or mental capacities, or who lack the necessary experience or  
knowledge, unless the person responsible for their safety is supervising them or  
has explained to them how the water heater should be used.  
Caution  
This water heater is not intended to be used by children. Always supervise  
children, and ensure that they do not play with the water heater.  
A service should be carried out at least once a year, both on the water side and  
on the gas side. Among other things, the service interval depends on the water  
quality, the average burning time per day and the set water temperature.  
1.5 Maintenance  
Note  
To determine the correct service interval, it is recommended to arrange for  
the service and maintenance engineer to check the water heater on both the  
water and gas side within three months following installation. Based on this  
check, the best service interval can be determined.  
Note  
Regular maintenance extends the service life of the water heater.  
Both the end user and the service and maintenance engineer are responsible  
for regular maintenance. They will need to establish clear agreements on this.  
Note  
If the water heater is not regularly serviced, the warranty will become void.  
The following notation is used in this manual:  
1.6 Notation  
conventions  
Note  
Important information.  
Caution  
Ignoring this information can lead to the water heater being damaged.  
Warning  
Failure to carefully read this information may lead to danger of personal  
injury, and serious damage to the water heater.  
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1
Introduction  
gis  
1.7 Overview of this  
document  
Chapter  
Target groups  
Description  
This chapter describes the working principle of the water  
heater.  
This chapter describes the installation activities to be  
carried out before final commissioning.  
This chapter describes the activities required to convert  
the water heater to a different gas category.  
This chapter describes how to fill the water heater.  
This chapter describes how to drain the water heater.  
This chapter describes the general control of the water  
heater using the display.  
This chapter describes the status (mode or condition) that  
the water heater may have, and possible actions to take.  
This chapter describes how to start the water heater. The  
general operating cycle of the water heater is also  
described.  
This chapter describes how to decommission the water  
heater for a brief or long period of time.  
This chapter describes the main menu of the display. This  
is the actual menu for the user. However, the installation  
engineer and service and maintenance engineers will also  
need to use this menu.  
This chapter describes the service menu. It is mainly  
intended for the installation engineer and service and  
maintenance engineers. End users may also refer to this  
chapter for additional information about the water heater.  
This chapter is mainly intended for the installation  
engineer and the service and maintenance engineer. It  
describes water heater errors. These errors are reported  
on the display. A troubleshooting table of possible causes  
and solutions is provided. End users may also refer to this  
chapter for additional information about the water heater.  
This chapter describes how to determine the optimum  
service interval (frequency of regular maintenance). Both  
the end user and the service and maintenance engineer  
are responsible for regular maintenance. They need to  
reach clear agreement on this.  
Note  
If the water heater is not regularly serviced, the  
warranty will become void.  
This chapter sets out the maintenance tasks to be carried  
out.  
This chapter states the warranty terms and conditions.  
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2 Working principle of  
the water heater  
This chapter covers the following topics:  
2.1 Introduction  
2.2 General working  
principle of the water  
heater  
The water heater is fitted with a modulating premix burner system with 1:1 gas-  
to-air ratio regulation. The air required for combustion is delivered by the fan  
(18). The gas is supplied via the gas control valve (16) and the venturi (30) on  
the intake side of the fan. The 1:1 gas-to-air ratio always guarantees the most  
efficient gas/air mixture.  
In this water heater, the cold water enters the bottom of the tank through the cold  
water inlet (14). The water is heated by means of a heat exchanger (55)  
connected to a solar heating system and a gas-fired heat exchanger (11).  
The heated tap water leaves the tank through the hot water outlet (2). Once the  
water heater is completely filled with water, it will constantly be under mains  
water pressure. As hot water is drawn from the water heater, cold water is  
immediately added.  
The special design of the heat exchanger (11) ensures that the flue gases are  
first led downwards via the combustion chamber, then upwards via the heat  
exchanger, and downwards again alongside the water in the tank. The flue  
gases gradually become cooler in the process. Because the cooled flue gases  
flow alongside the cold water lower down in the tank, they start to condense.  
This condensation causes latent heat energy to be transferred to the cooler  
water, thereby increasing the performance of the unit. The condensate yielded  
by this process is discharged via the condens trap (23).  
The insulation layer (24) prevents heat loss. The inside of the tank is enamelled  
to protect against corrosion. The anodes (9) provide extra protection against  
corrosion.  
The water heater has an inspection and cleaning opening (12) for maintenance.  
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2
Working principle of the water heater  
gis  
Cut-away view of the water heater  
Legend  
Unused numbers are not applicable  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
8.  
9.  
cover  
hot water outlet  
electrical connector block  
controller  
pressure switch  
control panel  
temperature sensor T  
combustion chamber  
anode  
1
10. tank  
11. heat exchanger  
12. inspection and cleaning  
opening  
13. temperature sensor T  
14. cold water inlet  
15. drain valve  
2
16. gas control valve  
17. burner  
18. fan  
19. air supply hose  
20. hot surface igniter  
21. flame probe  
22. chimney pipe  
23. condens trap  
24. insulation layer  
29. base  
55. heat exchanger (e.g. solar  
heating system)  
56. temperature sensor S  
58. flue gas test nipple  
2
59. pressure-reducing valve  
The water temperature (T ) at the top of the water heater is used to control  
when the gas burner is started and stopped. The temperature changes in the  
water heater are used for switching the solar heating system on and off (using  
2.3 Water heater  
operating cycle  
1
T and S ). T is the curve shown in the figure. In addition, temperatures S and  
1
2
1
1
S are used by the solar heating system controller. Temperature S is  
2
1
measured in the solar collector and S between the inlet and outlet of the heat  
2
exchanger (55).  
The other settings that govern the control behaviour are:  
T
T
set  
is the the required water temperature that has been set on the  
set  
MENU"). As soon as T falls below T , the solar heating system starts  
1
set  
heating the water, but only if the temperature of the heating fluid (S ) is  
1
greater than the temperature measured at the appliance (sensor S ) by a  
2
given (adjustable) amount. When T = T = T , heating by the solar  
1
set  
solar limit  
heating system stops. There is one exception to this rule, which is when  
is set to a higher value than T  
T
.
set  
solar limit  
14  
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Hysteresis  
The moment that T falls below (T - T - hysteresis), the controller  
solar diff  
1
set  
registers such a heat demand that the gas burner and the solar heating  
system jointly heat the water. The solar heating system is only employed  
when the temperature measured by S is a certain (adjustable) value grater  
1
than that of S .  
2
T
solar diff  
When T exceeds (T - T ), the gas burner is shut off and the water  
net  
set  
solar diff  
is heated by the solar heating system alone. When T rises above T  
(provided that T = T  
value of T  
1
set  
), the solar heating system is switched off. The  
set  
solar limit  
solar diff  
T
solar limit  
Preset (12.10.3 "Setting the solar limit") water temperature at which heating  
via the solar heating system is stopped.  
Graphical representation of operating cycle  
Legend  
A = Gas burner on  
B = Gas burner off  
T
solar limit  
T :  
1
= No heat demand, so water  
is not heated  
= Water heated via solar  
heating system  
T
set  
Solar diff.  
= Water heated via solar  
heating system and gas burner  
t = time  
Hys.  
T = Temperature  
o
45 C = Minimum tap water  
temperature  
Tmin = 45  
C
Note  
T can rise above T . However, this is only possible if T  
is increased  
1
set  
solar limit  
via the service menu.  
2.4 Protection for the  
water heater  
2.4.1 Introduction  
The controller monitors the water temperature, helps ensure the safe use of the  
solar heating system, and ensures safe combustion. This takes place using:  
the Fan  
2.4.2 Water heater water temperature protection  
The controller (4) controls and monitors the safety of the water heater by means  
of sensors T and T . S is also used for protection of the water heater.  
1
2
2
However, this is primarily intended for control of the solar heating  
The table explains the functioning of these temperature sensors.  
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Working principle of the water heater  
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Temperature protection  
protection  
Against frost:  
- T < 5°C  
Description  
The frost protection cuts in. The water is heated to 20°C.  
1
- T < 5°C  
2
Against overheating of water:  
The high-limit safeguard serves to prevent overheating and/or excessive  
formation of scale in the water heater. If the high-limit safeguard is activated,  
the heating is stopped. This causes the water in the tank to cool down. Once  
- T > 88°C  
1
- T > 88°C  
2
the water has cooled sufficiently (T < 81°C), the controller resets the water  
- S > 88°C  
1
2
heater.  
For extra safety:  
A lockout error of the water heater controller takes place. The controller must  
be manually reset before the water heater can resume operation (8.3 "Error  
- T > 93°C  
1
conditions"). The reset may only be performed once T <81°C.  
- T > 93°C  
1
2
- S > 93°C  
2
2.4.3 Gas control valve  
The controller opens the gas control valve so that gas can be supplied to the  
burner. As a safety measure, the gas control valve has two valves. Both valves  
shut off the gas supply.  
2.4.4 Fan  
The fan (18) provides an optimum air supply when there is a heat demand. As  
a safety feature, the fan ensures that any gases present in the combustion  
chamber are removed, both before and after combustion. We refer to this as  
pre- and post-purge.  
The fan speed is continuously monitored by the controller (4). The controller  
takes control if the fan rpm varies too much from the value set.  
2.4.5 Pressure switch  
The pressure switch only guarantees the supply of air during pre-purging of the  
water heater. If the pressure difference during pre-purging is sufficient, the  
pressure switch closes. The table (3.4.2 "General and electrical specifications")  
shows the trip point for each water heater.  
Note  
The trip point of the pressure switch is not adjustable.  
2.4.6 Flame probe  
To ensure that no gas can flow when there is no combustion, the water heater  
is fitted with a flame probe (21). The controller uses this probe to detect the  
presence of a flame, by means of ionisation detection. The controller closes the  
gas control valve the instant it detects that there is a gas flow but no flame.  
Excessive pressure in the tank can damage the enamelled layer (in the water  
heater) or the tank itself. An inlet combination and pressure-reducing valve  
prevents this. The inlet combination acts as a stop valve, non-return valve and  
overflow valve. If the water mains pressure is too high (3.4.2 "General and  
electrical specifications"), a pressure-reducing valve must be used. Both  
components must be fitted in the cold water inlet (3.7 "Vented water  
2.5 Safety of the  
installation  
The use of an expansion vessel, expansion valve and/or pressure reducing  
valve depends on the type of installation: unvented or vented.  
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2.5.1 Unvented installation  
With an unvented installation, an expansion valve and expansion vessel prevent  
the buildup of excessive pressure in the tank. This prevents damage being  
caused to the enamel coating (in the water heater) or to the tank. A non-return  
valve prevents excessive pressure build-up in the water supply system. This  
valve also prevents water from flowing backwards from the tank into the cold  
water supply system. The pressure-reducing valve protects the water heater  
against excess mains water pressure (3.4.2 "General and electrical  
specifications"). These components are installed in the cold water  
2.5.2 Vented installation  
With a vented installation, excess pressure is taken up by the open cold water  
head tank. The level of the cold water head tank determines the maximum  
working pressure (3.4.2 "General and electrical specifications") in the tank. The  
water heater must also be fitted with a vent pipe from the hot water pipe, which  
opens into the cold water head tank.  
Ideally, the vent pipe should discharge into a separate discharge channel/drain  
or otherwise to the open cold water head tank. The water heater should also be  
fitted with a stop valve (3.6.2 "Hot water side") on the hot water side.  
2.5.3 T&P valve  
A T&P valve is only mandatory in unvented installations. However, A.O.Smith  
also recommends the use of a T&P valve in vented installations.  
A T&P (Temperature and Pressure Relief) valve monitors the pressure in the  
tank and the water temperature at the top of the tank. If the pressure in the tank  
becomes too high (3.4.2 "General and electrical specifications"), the valve will  
open. The hot water can now flow out of the tank. Because the water heater is  
under water supply pressure, cold water will automatically flow into the tank.  
The valve remains open until the unsafe situation has been rectified. The water  
heater is fitted standard with a connection for a T&P valve (3.6.2 "Hot water  
side").  
2.6 Protection for the  
solar heating system  
2.6.1 Drain-back tank  
The solar heating system may optionally be equipped with a drain-back tank.  
The tank fills itself with the heating fluid when there is no heat demand. This  
avoids overheating of the solar heating system. The high insulation factor of the  
tank also protects the system against freezing of the fluid. The use of the drain-  
back tank also serves to extend the useful life of the fluid.  
The existence of a drain-back tank is set (12.10.1 "Setting the drain-back tank")  
during the installation. Refer to the solar heating system manual for more  
details.  
2.6.2 Fluid temperature  
The heat exchanger of the solar heating system is filled with glycol. If the  
temperature of the heating fluid is too high, a signal is sent to the controller of  
the solar collector and the pump of the solar collector is switched off. This signal  
is passed to the controller by temperature sensor S .  
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Working principle of the water heater  
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Temperature protection for solar heating system  
Protection  
Maximum temperature: The pump of the solar heating system switches off  
- S > 130°C when the temperature of the heating fluid at S  
Description  
1
1
exceeds the maximum value. The solar heating  
system enters error mode. The error is also visible  
on the display of the SGE water heater  
2.7 Safety of the solar  
heating system  
2.7.1 Expansion vessel  
The solar heating system must be equipped with an expansion vessel. An  
expansion vessel serves to limit pressure variations in the system. The  
expansion vessel in the solar heating system can withstand a maximum  
pressure of 600 kPa (6 bar). The supply pressure to the expansion vessel  
depends on the static head of the system.  
The system is protected from overpressure by an expansion  
valve (2.7.1 "Expansion vessel") as well as the expansion vessel.  
2.7.2 Expansion valve  
The solar heating system is equipped with an expansion valve. The expansion  
valve monitors the pressure in the solar heating system. Should the pressure  
become higher than 600 kPa (6 bar), the valve will open. The hot water can now  
flow out of the installation. The valve remains open until the unsafe situation has  
passed, i.e. until the pressure has fallen back to below 600 kPa (6 bar).  
Note  
Because a closed system is pressurized and is not filled automatically, the  
system will have to be filled (5 "Filling") again when the expansion valve has  
been activated. A system with a drain-back tank is not pressurized and does not  
have an expansion valve.  
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3 Installation  
Warning  
The installation must be carried out by an approved installation engineer in  
compliance with the general and local regulations imposed by the gas, water  
and power supply companies and the fire brigade.  
The appliance may only be installed in a room that complies with the  
requirements stated in national and local ventilation  
regulations (1.3 "Regulations").  
This chapter describes the installation activities to be carried out before final  
commissioning (9 "Starting the water heater"), namely:  
3.1 Introduction  
For possible conversion to a different gas category, see  
To avoid damaging the water heater, remove the packaging carefully.  
We recommend unpacking the water heater at or near its intended location.  
3.2 Packaging  
Caution  
The water heater may only be manoeuvred in an upright position. Take care  
that the water heater is not damaged after unpacking.  
The water heater is suitable for either open or room-sealed combustion. If  
installed as a room-sealed water heater, it is independent of the installation  
site for the necessary external air supply. In this event, there are no additional  
ventilation requirements.  
3.3 Ambient conditions  
If the water heater is to be installed as an open system, it must meet the  
locally-applicable directives and ventilation regulations for open water  
heaters.  
The possible installation types are B23, C13, C33, C43, C53 and C63.  
Caution  
The water heater may not be used in rooms where chemical substances are  
stored or used due to the risk of explosion, and corrosion of the water heater.  
Some propellants, bleaching agents and degreasing agents etc. disperse  
vapours that are explosive and/or cause accelerated corrosion. If the water  
heater is used in a room in which such substances are present, the warranty will  
be void.  
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3.3.1 Air humidity and ambient temperature  
The boiler room must be frost-free, or be protected against frost. The table  
shows the ambient conditions that must be adhered to for correct functioning of  
the electronics present in the appliance to be guaranteed.  
Air humidity and ambient temperature specifications  
Air humidity and ambient temperature  
Air humidity  
max. 93% RH at +25°C  
Ambient temperature  
functionality: 0 < T < 60°C  
3.3.2 Water heater maximum floor load  
Allow for the water heater's weight and the maximum floor load; refer to the  
3.3.3 Water composition  
The appliance is intended for heating drinking water. The drinking water must  
comply with the regulations governing drinking water for human consumption.  
The table gives an overview of the specifications.  
Water specifications  
Water composition  
Hardness  
> 1.00 mmol/l:  
(alkaline earth ions)  
German hardness> 5.6° dH  
French hardness > 10.0° fH  
English hardness > 7.0° eH  
CaCO > 100 mg/l  
3
Conductivity  
> 125 µS/cm  
Acidity (pH value)  
7.0 < pH value < 9.5  
Note  
If the water specifications deviate from those stated in the table, then the  
tank protection cannot be guaranteed (16 "Warranty (certificate)").  
3.3.4 Working clearances  
For access to the water heater, it is recommended that the following  
clearances are observed (see figure):  
AA: around the water heater's control column and cleaning openings: 100  
cm.  
BB: all sides of the water heater: 50 cm.  
Top of the water heater: 100 cm  
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Working clearances  
IMD-0767 R0  
The water heater is supplied without accessories. Check the  
accessories you plan to use.  
3.4 Technical  
specifications  
3.4.1 Dimensions of the water heater  
Plan and elevation of the water heater  
F
Legend  
Hx  
See the table.  
C
3
Hy  
44º  
E
Ny  
2
5
4
6
45º  
45º  
D
G
2
3
12  
5
A
N
14  
H
K
13  
9
S
X
11  
7
V
Y
6
10  
Z
1
W
T
P
U
4
M
R
IMD-0772 R0  
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Size  
A
Description  
Overall height  
Position on pallet  
Appliance diameter  
Depth  
Unit  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
mm  
-
SGE 40  
2055  
490  
SGE 60  
2055  
490  
C
D
705  
705  
E
925  
925  
F
Width  
850  
850  
G
H
Diameter of flue gas discharge  
Height of chimney flue  
100 / 150  
1995  
260  
100 / 150  
1995  
260  
Hx  
Hy  
K
x position flue gas outlet  
x position flue gas outlet  
370  
370  
Height of gas/burner connection  
Height of cold water supply  
1960  
185  
1960  
185  
M
N
Height of hot water outlet  
2055  
205  
2055  
205  
Ny  
P
y position of hot water outlet  
Height of cleaning opening  
365  
365  
R
Height of drain valve connection  
Height of T&P valve connection  
Height of coil inlet  
180  
180  
S
1555  
630  
1555  
630  
T
U
Height of coil outlet  
305  
305  
V
Height of recirculation connection  
Height of condensation drain  
Height of heat exchanger supply  
Height of heat exchanger discharge  
Height of electric element connection  
Cold water supply connection (external)  
Hot water outlet (male)  
1035  
765  
1035  
765  
W
X
1465  
855  
1465  
855  
Y
Z
755  
755  
1
1
1
R 1 /  
R 1 /  
2
2
2
2
1
1
2
-
R 1 /  
R 1 /  
3
3
3
Gas control valve connection (external)  
Drain valve connection (internal)  
T&P valve connection (female)  
Cleaning/inspection opening  
Condensation drainage connection (female)  
Coil inlet connection (female)  
Coil outlet connection (female)  
Electric element connection (female)  
Heat exchanger supply connector (female)  
Heat exchanger outlet connector (female)  
Recirculation connection (female)  
-
R /  
3
R /  
3
4
4
4
-
/ "  
/ "  
4
4
5
-
1" - 11.5 NPT 1" - 11.5 NPT  
6
mm  
-
95 x 70  
Ø 40  
95 x 70  
Ø 40  
7
9
-
Rp 1  
Rp 1  
10  
11  
12  
13  
14  
-
Rp 1  
Rp 1  
1
1
-
Rp 1 /  
Rp 1  
Rp 1  
Rp 1  
Rp 1 /  
Rp 1  
Rp 1  
Rp 1  
2
2
-
-
-
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3.4.2 General and electrical specifications  
General and electrical specifications  
Description  
Unit  
litres  
kg  
SGE 40  
SGE 60  
370  
Contents  
370  
245  
Empty weight  
Maximum floor load  
245  
kg  
615  
615  
Maximum operating pressure (vented)  
Maximum operating pressure, unvented  
Control thermostat adjustment range  
Control thermostat and default value  
Adjustment range for hysteresis downwards  
Default value for hysteresis downwards  
Adjustment range for solar differential  
Solar differential default value  
kPa (bar) 800 (8)  
kPa (bar) 550 (5,5)  
800 (8)  
550 (5,5)  
40…80  
65  
°C  
40…80  
65  
°C  
°C  
2…12  
5
2…12  
5
°C  
°C  
0…8  
3
0…8  
5
°C  
Adjustment range for solar limit  
°C  
65…80  
65  
65…80  
65  
Solar limit default value  
°C  
Number of (electrical) anodes  
-
2
2
Observed pressure differential across the pressure switch  
Pressure differential to open the pressure switch  
Heating time ΔT = 45°C  
Pa  
Pa  
at least  
> 165  
< 115  
15  
> 165  
< 115  
11  
Description  
Unit  
W
SGE 40  
60  
SGE 60  
120  
Electrical power consumption of the appliance  
Electrical power consumption of the solar controller  
Supply voltage (-15% +10% VAC)  
Mains frequency (+ 1Hz)  
W
max. 700  
230  
max. 700  
230  
volts  
Hz  
-
50  
50  
IP class  
IP 20  
IP 20  
Description  
Unit  
Value  
Maximum mains pressure of cold water supply (vented)  
Maximum mains pressure of cold water supply (unvented)  
Maximum mains pressure of the protected cold supply setup  
T&P overflow pressure  
kPa (bar) 800 (8)  
kPa (bar) 500 (5,5)  
kPa (bar) 500 (5)  
kPa (bar) 700 (7)  
T&P overflow temperature  
°C  
97  
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3.4.3 Gas data  
Gas data  
II  
description  
Unit  
SGE 40  
SGE 60  
2H3P  
Gas category 2H: G20 - 20 mbar  
Venturi injector diameter  
Nominal load (gross)  
Nominal output  
mm  
kW  
-
-
44,4  
42,8  
20  
63,3  
60,4  
20  
kW  
Supply pressure  
mbar  
Vol%  
CO (full load)  
9,0 + 1,0  
4,2  
9,0 + 1,0  
6,0  
2
(*)  
3
Gas consumption  
m /h  
Gas category 3P: G31 - 37/50 mbar  
Venturi injector diameter  
Nominal load (gross)  
mm  
6,00  
6,00  
kW  
43,5  
62,0  
Nominal output  
kW  
42,8  
60,4  
Supply pressure  
mbar  
mbar  
Vol%  
kg/h  
37 / 50  
12,0 + 2,0  
10,0 + 1,0  
3,1  
37 / 50  
12,0 + 2,0  
10,0 + 1,0  
4,4  
Gas control valve pressure  
CO (full load)  
2
(*)  
Gas consumption  
(*) Based on 1013.25 mbar and 15°C.  
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3.5 Installation diagram  
The figure shows the Installation diagram. This diagram is referred to in the  
sections describing the actual connection procedure.  
Installation diagram  
Legend Vented and unvented  
Unused numbers are not applicable  
UNVENTED  
26  
1.  
pressure reducing valve  
(mandatory)  
S1  
12  
T
42  
3.  
4.  
T&P valve (mandatory)  
14  
14  
14  
11  
stop valve (recommended in  
pipe C and mandatory in pipe  
A)  
B
D
10  
5.  
6.  
9.  
non-return valve (mandatory)  
circulation pump (optional)  
drain valve (mandatory)  
38  
3
16  
10. manual gas valve  
(mandatory)  
4
6
5
4
C
20. pressure valve (mandatory)  
26. air bleed (mandatory)  
13  
F
S2  
37  
11.  
service stop valve  
(recommended)  
16  
S
4
G
Q
T
5
1
4
A
15  
12. temperature gauge  
(recommended)  
9
VENTED  
13. condensation drain  
(mandatory)  
17  
H
26  
S1  
14. draw-off points  
12  
T
42  
19  
A
E
15. expansion valve (mandatory)  
4
11  
14  
16. expansion vessel  
(mandatory)  
18  
B
14  
14  
17. 3-way aeration valve  
(recommended)  
D
10  
18. cold water head tank  
19. float switch  
38  
3
23. pressure valve (mandatory)  
16  
4
6
5
4
37. combined Q/T sensor  
(optional)  
C
13  
38. solar heating system pump  
station (modulating -  
mandatory)  
F
37  
S2  
S
4
G
Q
T
A.  
B.  
C.  
D.  
E.  
F.  
cold water supply  
hot water supply  
circulation pipe  
9
4
IMD-0783 R0  
gas supply  
overflow pipe  
supply heat exchanger  
heat exchanger return  
overflow protection  
G.  
H.  
S . collector sensor (mandatory)  
1
S . tank sensor (mandatory)  
2
S . heat exchanger discharge  
4
sensor (optional)  
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Caution  
is  
The installation diagram shows a pump station with an integrated non-return  
valve. This type of pump unit may only be used with closed systems. In systems  
with drain-back, installation of a pump unit with non-return valve is prohibited.  
There are special pump units for these systems. Please contact the pump unit  
supplier for this.  
Warning  
3.6 Unvented water  
connections  
The installation should be carried out by a competent person, in compliance  
with general and locally applicable regulations (1.3 "Regulations").  
3.6.1 Cold water side  
See (A) in the installation diagram (3.5 "Installation diagram").  
1. Fit an approved stop valve (4) on the cold water side as required by the  
applicable regulations (1.3 "Regulations").  
2. The maximum working pressure of the water heater is 8 bar. Because the  
pressure in the water pipe at times can exceed 8 bar, you must fit an  
approved pressure-reducing valve (1).  
3. Fit a non-return valve (5) and an expansion vessel (16).  
4. Fit an expansion valve (15) and connect the overflow side to an open waste  
water pipe.  
3.6.2 Hot water side  
See (B) in the installation diagram (3.5 "Installation diagram").  
Note  
Insulating long hot water pipes prevents unnecessary energy loss.  
1. Optional: fit a temperature gauge (12) so you can check the temperature of  
the tap water.  
2. Fit the T&P valve (3).  
3. Fit a stop valve (11) in the hot water outlet pipe for servicing.  
3.6.3 Circulation pipe  
See (C) in the installation diagram (3.5 "Installation diagram").  
If an immediate flow of hot water is required at draw-off points, a circulation  
pump can be installed. This improves comfort, and reduces water wastage.  
1. Fit a circulation pump (6) of the correct capacity for the length and resistance  
of the circulation system.  
2. Fit a non-return valve (5) after the circulation pump to guarantee the  
direction of circulation.  
3. Fit two stop valves for servicing (4).  
4. Connect the circulation pipe according to the installation  
3.6.4 Condensation drain  
1. Fit a sloping waste water pipe to the condens trap (13) for condensation  
drainage and connect this via an open connection to the waste water  
discharge.  
Caution  
If the condensation drain is not fitted to the waste water discharge using an  
open connection, this can cause faults.  
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3.7 Vented water  
connections  
Warning  
The installation should be carried out by a competent person, in compliance  
with general and locally applicable regulations (1.3 "Regulations").  
3.7.1 Cold water side  
See (A) in the installation diagram (3.5 "Installation diagram").  
1. Fit an approved stop valve (4) on the cold water side between the cold water  
head tank (18) and the water heater, as required by applicable regulations.  
3.7.2 Hot water side  
See (B) in the installation diagram (3.5 "Installation diagram").  
Note  
Insulating long hot water pipes prevents unnecessary energy loss.  
1. Fit the T&P valve (3).  
2. Optional: fit a temperature gauge (12) so you can check the temperature of  
the tap water.  
3. Fit a stop valve (4) in the hot water outlet pipe for servicing.  
4. If a circulation pipe is required, continue by installing the circulation  
3.7.3 Circulation pipe  
See (C) in the installation diagram (3.5 "Installation diagram").  
If an immediate flow of hot water is required at draw-off points, a circulation  
pump can be installed. This improves comfort, and reduces water wastage.  
1. Fit a circulation pump (6) of the correct capacity for the length and resistance  
of the circulation system.  
2. Fit a non-return valve (5) after the circulation pump to guarantee the  
direction of circulation.  
3. Fit two stop valves for servicing (4).  
4. Connect the circulation pipe according to the installation  
3.7.4 Condensation drain  
1. Fit a sloping waste water pipe to the condens trap (13) for condensation  
drainage and connect this via an open connection to the waste water  
discharge.  
Caution  
If the condensation drain is not fitted to the waste water discharge using an  
open connection, this can cause faults.  
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is  
3.8 Gas connection  
The installation should be carried out by a competent person, in compliance  
with general and locally applicable regulations (1.3 "Regulations").  
Caution  
Make sure that the diameter and length of the gas supply pipe are large  
enough to supply sufficient capacity to the water heater.  
See (D) in the installation diagram (3.5 "Installation diagram").  
1. Fit a manual gas valve (10) in the gas supply pipe.  
2. Blow the gas pipe clean before use.  
3. Close the manual gas valve.  
4. Fit the gas supply pipe to the gas control valve.  
Warning  
After fitting, check for leaks.  
Note  
3.9 Solar heating system  
Please refer to the installation diagram (3.5 "Installation diagram"), electrical  
block (3.12.1 "Preparation") for details of how to connect the solar heating  
system.  
1. Connect the supply from the solar collector to the inlet (F) of the heat  
exchanger.  
2. Connect the return pipe to the solar collector to the outlet (G) of the heat  
exchanger.  
3. Connect the lead to the solar heating system controller and sensor S , see:  
2
-
and  
-
connections table (3.11.2 "Preparation").  
4. Connect the communication cable between the solar heating system  
controller and the water heater, see:  
-
and  
-
connections table (3.11.2 "Preparation").  
Warning  
The installation diagram shows a pump station with an integrated non-return  
valve. This type of pump unit may only be used with closed systems. In systems  
with drain-back, installation of a pump unit with non-return valve is prohibited.  
There are special pump units for these systems. Please contact the pump unit  
supplier for this.  
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3.10 Air supply and  
chimney flue  
discharge  
3.10.1 Introduction  
This section covers the following topics:  
3.10.2 Requirements for flue gas discharge materials  
Warning  
The installation should be carried out by a competent person, in compliance  
with general and locally applicable regulations (1.3 "Regulations").  
Depending on the approved installation types, there are several alternatives for  
connecting the air supply and chimney flue.  
The water heaters are approved for installations of type B23, C13, C33, C43,  
C53 and C63.  
This manual discusses installation types C13 and C33 in detail. If the water  
heater has to function in accordance with B23, C43, C53 or C63, you can obtain  
more information by contacting A.O. Smith.  
The figure and table give information about these types of installation. For an  
explanation of the possibilities, please contact the manufacturer.  
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is  
Installation types  
C43  
B23  
C33  
C13  
C53  
IMD-0789 R0  
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Explanation of types of installation  
Installation type  
Description  
B23  
C13  
C33  
C43  
Air for combustion is drawn from the boiler room.  
Concentric and/or parallel wall flue terminal.  
Concentric and / or parallel roof flue terminal  
Water heaters on common air supply and flue gas discharge (concentric  
and/or parallel) in multi-storey building.  
C53  
C63  
Air supply and flue gas discharge terminal types mixed.  
Water heaters supplied without flue gas discharge materials and/or terminal.  
These water heaters must be installed in compliance with local regulations.  
Note  
Make sure that the chimney flue discharges into an area approved for this  
type of installation.  
3.10.3 Concentric connections  
The table shows the requirements for concentric systems.  
Warning  
Install flue gas discharge pipe runs with a run-off of 5 mm per metre towards  
the water heater.  
Flue gas discharge requirements for concentric systems (C13, C33)  
Appliance  
Diameter  
Maximum length Maximum  
number of 90  
o
bends  
SGE 40  
SGE 60  
100/150 mm  
100/150 mm  
40 m  
40 m  
7
7
Caution  
Both conditions stated in the table must be fulfilled.  
Even if you use less than the stated maximum number of bends, the maximum  
pipe length still may not be exceeded.  
Even if you use less than the stated maximum pipe length, the maximum  
number of bends still may not be exceeded.  
The following example illustrates how to use the table.  
Practical example of concentric flue gas discharge  
Example  
The figure shows a SGE 60 installation. The water heater must be fitted with 10  
m of concentric pipe (C13/C33) and four 90 degree bends. The configuration  
must be checked for compliance with the requirements stated in the table.  
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Water heater with concentric flue gas discharge material  
IMD-0791 R0  
According to the table, the maximum permitted length is 40 metres, and 4 x 90  
degree bends are permitted. Both requirements are fulfilled.  
Specifications  
Caution  
For type C13 and C33 installations,A.O.Smith prescribes the use of a roof  
or wall flue terminal, exclusively of a type approved for the water heater. Use of  
an incorrect roof or wall-mounted flue terminal can cause the installation to  
malfunction.  
Concentric wall flue terminal specifications C13  
Subject  
Wall flue terminal set:  
Description  
1
Art. No.  
0302 504  
1x wall flue terminal (incl. wall  
flange & clamping ring)  
Construction  
Manufacturer  
Model  
Concentric  
Muelink & Grol  
M2000 MDV SEC  
1x pipe 500 mm  
1x bend, 90°  
Pipe material  
Construction  
Concentric  
Flue gas discharge  
Air supply  
Thick-walled aluminium with lip ring seal  
Thin-walled galvanised sheet steel  
Ø 100 mm  
Pipe diameters  
Flue gas discharge  
Air supply  
Ø 150 mm  
(1) No other wall flue terminal is permitted. Use this item number to order the wall conduit set from supplier,  
manufacturer or wholesaler.  
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Concentric roof flue terminal specifications C33  
Subject  
Description  
1
Roof flue terminal set:  
Art. No.  
0304 423  
1x roof flue terminal  
(incl. clamping ring)  
Construction  
Manufacturer  
Model  
Concentric  
Muelink & Grol  
M2000 DDV HR-C  
1x pipe 1000 mm  
1x mounting flange  
Pipe material  
Construction  
Concentric  
Flue gas discharge  
Air supply  
Thick-walled aluminium with lip ring seal  
Thin-walled galvanised sheet steel  
Ø 100 mm  
Pipe diameters  
Flue gas discharge  
Air supply  
Ø 150 mm  
(1) No other roof flue terminal may be used. Use this item number to order the roof flue terminal set from the  
supplier, manufacturer or wholesalor.  
3.10.4 Parallel connections  
The table states the maximum pipe lengths for parallel systems. The maximum  
pipe length depends on the chosen diameter.  
Warning  
Install flue gas discharge pipe runs with a run-off of 5 mm per metre towards  
the water heater.  
Chimney flue requirements for parallel systems  
1
Appliance  
Diameter Maximum  
L
L
equivalent  
45 bend  
equivalent  
o
o
total  
90 bend  
length  
SGE 40  
SGE 60  
SGE 40  
SGE 60  
100  
100  
130  
130  
55 m  
4.6 m  
4.6 m  
2.4 m  
2.4 m  
1.2 m  
1.2 m  
1.4 m  
1.4 m  
55 m  
100 m  
100 m  
1) Parallel systems with diameter of 100 mm. If the maximum total length when  
using a diameter of 130 mm is insufficient, a diameter of 150 mm must be  
used. Any diameter enlargement must be carried out on both air supply and  
flue gas outlet.  
You must use the longest pipe when calculating the pipe length. For example, if  
the chimney pipe is 4 metres and the air supply pipe is 3 metres, use 4 metres  
as the length for the calculation. Next, add the L  
for every 90° and 45°  
equivalent  
bend to this 4 metres, in both the air supply and flue gas outlet. The following  
practical example illustrates how to use the table.  
Practical example of parallel flue gas discharge  
Example  
The figure shows a SGE 60 installation. This has to be fitted with a 4 m parallel  
pipe 100 mm in diameter, plus four 90-degree bends. The configuration must be  
checked for compliance with the requirements stated in the table.  
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Appliance with parallel flue gas discharge material  
The longest pipe must be used to check the maximum length. In this case, the  
chimney pipe is the longest. This is 4 metres. This 4 metres is the sum of pipe  
sections 1 and 2. The length of the transition piece can be ignored. The total  
number of bends used in the chimney flue and air supply , is 4. The bend in the  
transition piece can be ignored. According to the table, 4.6 metres must be  
added for each bend. This brings the total pipe length to:  
(4.6 x 4) + 4 = 18.4 + 4 = 22.4 m.  
This is less than the maximum length of 55 metres stated in the table. The  
installation therefore meets the requirements.  
Warning  
3.11 Electrically  
The installation should be carried out by a competent person, in compliance  
with general and locally applicable regulations (1.3 "Regulations").  
connectingthewater  
heater  
3.11.1 Introduction  
This section covers the following topics:  
Optionally, it is possible to connect an isolating transformer, a program-  
controlled pump (a pump between the storage tank and the water heater) and  
an extra alarm signal to the water heater. For these options, see:  
Connecting the solar heating system is also described:  
Note  
The optional components are not included in the electrical power  
consumption rating stated in the table (3.4.2 "General and electrical  
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3.11.2 Preparation  
Caution  
The water heater is phase-sensitive. It is absolutely essential to connect  
the mains live (L) to the live of the water heater, and the mains neutral (N) to the  
neutral of the water heater.  
Caution  
There must be no potential difference between neutral (N) and earth ( ).  
If this is the case, then an isolating transformer (3.11.4 "Isolating transformer")  
must be used in the supply circuit.  
For more information or to order this isolating transformer, please contact  
A.O.Smith Water Products Company.  
The figure shows a view of the terminal block, and the table explains the  
relevant connections.  
Connector block  
Legend  
A.  
B.  
C.  
screws  
cover  
terminal block  
In preparation, you must first remove the two covers, and the cover of the  
electrical section.  
1. Undo the screws of the covers.  
2. Carefully remove the covers from the water heater.  
The electrical section is now visible.  
3. Loosen the 2 screws (A) and remove the cover (B) from the electrical  
section.  
The connector block (C) is now visible.  
Note  
Consult the table for the connections and consult the electrical diagram for  
the electrical component connections.  
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Terminal block  
Mains  
voltage  
Isolating transformer  
primary secondary  
Alarm Out  
Program-  
controlled  
pump  
External Bus-link  
ON/OFF  
N
1
L
2
N
4
L
N
7
L
X
X
N
L
X
X
X
X
6
1
2
1
2
3
3
4
5
3
5
6
8
9
10 11 12 13 14 15  
16 to 20  
21 22 23 24  
3.11.3 Connecting the mains power  
The water heater is supplied without a power cable and isolator.  
Note  
In order to receive electrical power, the water heater has to be connected to  
the mains power by means of a permanent electrical connection. A double-pole  
isolator with a contact gap of at least 3 mm must be fitted between this  
permanent connection and the water heater. The power cable must have cores  
2
of at least 3 x 1.0 mm  
.
Warning  
Leave the water heater electrically isolated until you are ready to  
commission it.  
1. Connect neutral (N), live (L) and earth ( ) of the power cable to  
terminals 1 thru 3 of the terminal block as shown in the  
2. Fit the power cable in the strain relief.  
3. Connect the power cable to the isolator.  
4. If you have no more connections to make:  
-
-
Fit the cover on the terminal block.  
Fit the covers onto the water heater.  
3.11.4 Isolating transformer  
An isolating transformer should be used if there is a case of 'floating neutral'.  
Note  
The total power consumed by the appliance goes via the isolating  
transformer.  
1. Refer to the fitting instructions provided with the isolating transformer.  
(Contact the supplier for details of the correct isolating transformer.)  
2. Connect the neutral (N), live (L) and earth ( ) of the power cables to  
terminals 4 through 9 of the connection block according to the  
3. Fit the cables in the strain relief.  
4. If you have no more connections to make:  
-
-
Fit the cover on the terminal block.  
Fit the covers onto the water heater.  
5. Connect the power cable to the isolator.  
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3.11.5 Connecting a program-controlled pump  
Note  
The maximum power capacity for a pump regulated by the controller  
is 100W.  
1. Connect neutral (N), live (L) and earth ( ) to terminals 13, 14 and 15 as  
indicated in the table (3.11.2 "Preparation").  
2. Fit the cable in the strain relief.  
3. If you have no more connections to make:  
-
-
Fit the cover on the terminal block.  
Fit the covers onto the water heater.  
3.11.6 Connecting an extra ON mode switch  
External ON/OFF is an option for connecting an external ON/OFF switch. In  
the OFF position, the programmed operating mode is active. In the ON  
position, the programmed operating mode is overruled, and "ON mode" is  
active.  
1. Connect leads (X and X ) to terminals 21 and 22 according to the  
3
4
2. Fit the cable in the strain relief.  
3. If you have no more connections to make:  
-
-
Fit the cover on the terminal block.  
Fit the covers onto the water heater.  
3.11.7 Connect additional error signal  
The appliance has a terminal that is switched when an error is detected. This  
can be used to signal errors, for example with a bulb. A 230V circuit can be  
powered directly. Other voltages require a relay prescribed by the  
manufacturer.  
1. Connect the phase cables (X and X ) to points 10 and 11 according to the  
1
2
table (3.11.2 "Preparation"). If required, connect earth ( ) to terminal 12.  
2. Fit the cable in the strain relief.  
3. If you have no more connections to make:  
-
-
Fit the cover on the terminal block.  
Fit the covers onto the water heater.  
3.11.8 Connecting communication cable to solar heating system  
You must connect a communication cable between the controllers of the  
water heater and the solar heating system.  
1. Connect the cables (X and X ) to terminals 23 and 24 as shown in the  
6
2. Fit the cable in the strain relief.  
3. If you have no more connections to make:  
-
-
Fit the cover on the terminal block.  
Fit the covers onto the water heater.  
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3.12 Electrical  
connection of the  
solar heating system  
This section covers the following topics:  
Optionally you can connect an extra head pump and Q/T sensor:  
3.12.1 Preparation  
See Eratta.  
3.12.2 Connecting the mains power  
Note  
Just as with the water heater controller, the solar heating system controller  
must have a permanent electrical connection to the mains power supply. There  
must be a double-pole isolator installed in the permanent connection. This is the  
same double-pole isolator as installed between the mains power supply and the  
water heater itself. Whenever this isolator is operated, both controllers can be  
switched on or off.  
1. Connect earth, live and neutral to terminals 1 through 3  
2. Fit the cables in the strain relief.  
3. Connect the power cable to the isolator.  
3.12.3 Connecting pump station - modulating pump  
The pump station contains a modulating pump (4-wire connection). You must  
connect this pump to the controller of the solar heating system.  
1. Connect earth, live and neutral to terminals 10 through 12 .  
2. Connect the fourth lead to terminal 13.  
3. Fit the cables in the strain relief.  
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3.12.4 Connecting solar collector  
Note  
This sensor must be mounted in the solar collector;refer to the solar collector  
installation manual.  
Connect the sensor (S ) to the water heater as follows:  
1
1. Connect the sensor to terminal 2 and 4 of J13.  
2. Fit the cables in the strain relief.  
3.12.5 Connecting tank sensor  
Note  
This sensor is already mounted in the tank prior to delivery. The sensor is  
mounted between the inlet and outlet of the heat exchanger. However, you must  
still connect the lead to the solar heating system controller.  
1. Connect the lead for sensor S with the blade connectors to the sensor.  
2
2. Connect the other end to terminals 2 and 4 of J14.  
3. Fit the cables in the strain relief.  
3.12.6 Connecting communication cable  
Note  
>The communication cable must always be connected, otherwise neither  
the appliance nor the solar heating system controller will run.  
1. Connect the double connector to J16.  
2. Fit the cable in the strain relief.  
3. Connect the other end of the communication cable to the terminal block of  
the appliance. See  
-
-
-
connecting communication cable to the appliance (3.12.6 "Connecting  
electrical diagram for the appliance (17.3 "Electrical diagram for the  
electrical diagram for the solar heating system (17.4 "Electrical  
4. Connect the optional head pump (3.12.7 "Connecting extra head pump") or  
5. If you do not need to make any more connections:  
-
Fit the cover over the controller.  
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3.12.7 Connecting extra head pump  
Note  
This pump is essential if a greater head is required. When the system has  
such a high resistance (>66 kPa) that the pump in the pump station is  
insufficient, you can connect a second (ON/OFF) pump to the solar heating  
system controller.  
1. Connect earth ( ), live and neutral to terminals 7 through 9.  
2. Fit the cable in the strain relief.  
3. If you need to connect an extra head pump, continue (3.12.8 "Connecting  
Q/T sensor"); otherwise:  
-
Fit the covers over the controller.  
3.12.8 Connecting Q/T sensor  
Note  
You can optionally add a Q/T sensor to the installation. This enables you to  
calculate the energy contribution of the system. For more information or to order  
the Q/T sensor, please contact your supplier.  
1. Connect the 5V to J12-1.  
2. Connect sensor S to J12-2.  
4
3. Connect earth to J12-3.  
4. Connect the "flow signal" to J12-4.  
5. Fit the cable in the strain relief.  
6. If you have no more connections to make:  
-
Fit the covers over the controller.  
Note  
3.13 Check the supply  
pressure, gas  
Before starting to use the appliance and/or checking the supply pressure  
and/or the CO value and/or the switching pressure, you should first  
fill (5 "Filling") the appliance.  
2
control valve  
pressure, CO value  
2
and switching  
pressure  
Caution  
When starting up for the first time or after conversion, you must always  
check the supply pressure, the gas control valve pressure, the CO value and  
2
the switching pressure.  
Note  
A CO meter and a pressure gauge must be available for checking the  
2
supply pressure, gas control valve pressure, CO value and switching pressure.  
2
3.13.1 Procedure for checking the supply pressure  
To check the supply pressure, proceed as follows:  
the power supply.  
2. Carefully remove the covers from the appliance.  
3. The electrical section is now visible.  
4. There is a test nipple before the gas control valve (for natural gas  
appliances) or before the pressure-reducing valve (for LPG appliances) so  
that the supply pressure can be measured.  
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This test nipple has a sealing screw. Loosen the sealing screw by a few  
turns. Do not completely loosen it as it can be difficult to retighten.  
IMD-1095a R0  
IMD-1096a R0  
5. Open the gas supply and vent the gas supply line via the test nipple.  
6. Connect a pressure gauge to the test nipple as soon as gas starts to flow  
from it.  
7. Switch on the power to the appliance using the isolator on the appliance.  
8. Switch the controller ON by setting the 0/I switch to position I.  
The display will now show INTERNAL CHECKfor about 10 seconds, and  
will then go to the main menu.  
INTERNAL CHECK  
SERVICE MENU  
SERVICE INTERVAL  
»SERVICE OPERATION  
È ANTI LEGIONELLA  
9. Select SERVICE OPERATION  
10. Confirm with  
,
FULL LOADfrom the service menu.  
.
The display shown here will appear.  
SERVICE OPERATION  
»FULL LOAD  
PARTIAL LOAD  
The appliance is now in "Full load mode" and will ignite.  
11. You must wait about 1 minute after the display shows the text RUNNING  
before reading the dynamic pressures (the fan needs this time to get up to  
full speed, so that you can get a reliable reading).  
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12. Use the pressure gauge to read the supply pressure and compare it against  
the value from the gas table (3.4.3 "Gas data").  
Note  
Consult the mains gas supply company if the supply pressure is not correct.  
You cannot yet start using the appliance. You must now take the appliance out  
Note  
After conversion, you must check that the gas control valve is gastight.  
13. Shut off the gas supply.  
14. Disconnect the pressure gauge and retighten the sealing screw in the test  
nipple.  
15. If there is nothing else you need to check or adjust, you can put the covers  
back on the appliance.  
3.13.2 Procedure for checking the gas control valve pressure  
The procedure for checking the gas control valve pressure is only applicable to  
appliances that have a pressure-reducing valve. If the appliance does not have  
a reducing valve, continue from adjusting the CO value (3.13.3 "CO  
2
To check the gas control valve pressure, proceed as follows:  
the power supply.  
2. Carefully remove the covers from the appliance.  
3. The electrical section is now visible.  
4. The gas control valve has a test nipple that can be used for measuring the  
gas control valve pressure. This test nipple has a sealing screw. Loosen the  
sealing screw by a few turns. Do not completely loosen it as it can be difficult  
to retighten.  
5. Open the gas supply.  
6. Connect a pressure gauge to the test nipple.  
7. Switch on the power to the appliance using the isolator on the appliance.  
8. Switch the controller ON by setting the 0/I switch to position I .  
The display will now show INTERNAL CHECK for about 10 seconds, and  
will then go to the main menu.  
INTERNAL CHECK  
SERVICE MENU  
SERVICE INTERVAL  
»SERVICE OPERATION  
È ANTI LEGIONELLA  
9. Select SERVICE OPERATION  
,
FULL LOADfrom the service menu.  
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10. Confirm with  
.
The display shown here will appear.  
SERVICE OPERATION  
FULL LOAD  
»PARTIAL LOAD  
The appliance is now in "PARTIAL LOAD" mode and will ignite.  
11. You must wait about 1 minute after the display shows the text RUNNING  
before reading the dynamic pressures (the fan needs this time to get up to  
full speed, so that a reliable reading can be obtained).  
12. Use the pressure gauge to read the pressure and compare it against the  
value from the gas table (3.4.3 "Gas data").  
13. If necessary, adjust the gas control valve pressure using the reducing  
valve's adjuster screw (2) until the value is within the range listed in the table  
Gas control valve pressure adjustment  
IMD-1096b R0  
3.13.3 CO adjustment  
2
To check the CO value under full load and partial load and to adjust it if  
2
necessary, proceed as follows:  
the power supply.  
2. Carefully remove the covers from the appliance.  
3. The electrical section is now visible.  
4. Place the CO meter's measurement probe in the test nipple (58) of the flue  
2
gas outlet pipe.  
5. Open the gas supply and vent the gas supply line.  
6. Use the main switch to apply mains voltage to the appliance.  
7. Start (9 "Starting the water heater") the appliance.  
8. Go to the  
:SERVICE OPERATIONmenu.  
9. Generate a heat demand by draining the appliance until it is cold or by  
raising the value for Tsetin the SERVICEmenu. Use for this.  
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Full-load measurement  
10. From the service menu, select:  
-
-
SERVICE OPERATION  
Confirm with  
|
FULL LOAD  
.
The appliance is now in "FULL LOAD mode" and will ignite.  
SERVICE Ê  
FULL LOAD  
Ê
65ÉC  
Tset 70ÉC  
RUNNING  
11. The appliance is now running at FULL LOAD. Read the value from the CO  
2
meter and wait until this measured value has remained stable for some time.  
This may take several minutes.  
12. Then compare the measured CO value against the value from the  
2
Caution  
The CO value at full load must be within ±1.0 vol% of the CO value stated  
2
in the table (3.4.3 "Gas data").  
13. If necessary, adjust the CO value using the adjuster screw until the value is  
2
within the range listed in the table of CO values.  
2
Use the Allen key supplied for this. The key can be found in the plastic bag  
that is attached to the appliance.  
CO adjustment (full load)  
2
IMD-1095b R0  
Note  
Turning to the left (anticlockwise) means more gas (higher CO level) and  
2
turning to the right (clockwise) means less gas (lower CO level).  
2
Note  
After conversion, you must check that the gas control valve is gastight.  
14. If you have increased Tset, set it back to the original value using  
15. Continue with the CO measurement under partial load.  
.
2
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Partial load measurement  
16. From the service menu, select:  
-
-
SERVICE OPERATION  
Confirm with  
|
PARTIAL LOAD  
.
The appliance is now in "PARTIAL LOAD" mode and will ignite.  
SERVICE Ê  
PARTIAL LOAD  
Ê
65ÉC  
Tset 70ÉC  
RUNNING  
17. The appliance is now running at PARTIAL LOAD. Read the value from the  
CO meter and wait until this measured value has remained stable for some  
2
time. This may take several minutes.  
18. Compare the CO value measured against the value measured under full  
2
load.  
Caution  
The CO value at partial load must be within ±0.3 vol% of the CO value  
2
2
measured or adjusted under full load.  
19. If necessary, adjust the CO value using the adjuster screw until the value is  
2
within 0.3 vol% of the CO value under full load. Then compare the  
2
measured CO value against the value from the table (3.4.3 "Gas data").  
2
CO adjustment (partial load)  
2
IMD-1095c R0  
Note  
Turning to the left (anticlockwise) means more less (lower CO level) and  
2
turning to the right (clockwise) means more gas (higher CO level).  
2
Note  
After conversion, you must check that the gas control valve is gastight.  
20. Remove the CO measurement probe from the measurement nipple of the  
2
flue gas outlet pipe.  
21. Put the cap back on the measurement nipple of the flue gas outlet pipe.  
22. Shut off the gas supply.  
23. Replace the covers.  
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3.13.4 Switching pressure measurement  
To measure the switching pressure, proceed as follows:  
the power supply.  
2. Carefully remove the covers from the appliance.  
3. The electrical section is now visible.  
4. Remove the black caps from the measurement point of the pressure switch.  
5. Connect the + of the pressure gauge to the H of the measurement point of  
the pressure switch.  
6. Connect the - of the pressure gauge to the L of the measurement point of  
the pressure switch.  
7. Zero the pressure gauge.  
8. Start (9 "Starting the water heater") the appliance.  
9. The appliance will now run the heating cycle (9.3 "The appliance's heating  
10. Read the pressure from the meter at the moment when the appliance  
switches from PRE PURGEto PRESSURE SWITCH. At this point, the  
appliance's display will show:  
a
ON  
Ê Ê Ê  
13:45 Thursday 63ÉC  
Tset 65ÉC  
PRESSURE SWITCH  
11. Check whether the measured value matches the value from the  
Note  
If the message PRESSURE SWITCHdoes not appear, there is a fault. This  
must be resolved first by a qualified service engineer.  
12. Shut off the gas supply.  
13. Disconnect the pressure gauge.  
14. Put the two black caps back on the pressure switch.  
15. Replace the covers.  
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4 Conversion to a  
different gas category  
Caution  
4.1 Introduction  
The conversion may only by carried out by a competent person.  
If the appliance has to operate on a different family of gases (liquid petroleum  
gas or natural gas) or gas category other than that for which the appliance has  
been configured at the factory, then the appliance will have be adapted using  
a special conversion kit. You can order the conversion kit you need from the  
supplier of your appliance. The conversion kit contains all the parts needed to  
do the conversion. A description of how to do the conversion is also delivered  
with the kit.  
The following conversions are possible:  
1. Conversion from natural gas to LPG.  
2. Conversion from LPG to natural gas.  
3. Conversion from natural gas to natural gas or LPG to LPG, if applicable.  
Caution  
After the conversion, you must check that the appliance is gastight and  
check the supply pressure, gas control valve pressure, the CO value and the  
2
switching pressure.  
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Conversion to a different gas category  
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5 Filling  
Installation diagram  
Legend Vented and unvented  
Unused numbers are not applicable  
UNVENTED  
26  
1.  
pressure reducing valve  
(mandatory)  
S1  
12  
T
42  
3.  
4.  
T&P valve (mandatory)  
14  
14  
14  
11  
stop valve (recommended in  
pipe C and mandatory in pipe  
A)  
B
D
10  
5.  
6.  
9.  
non-return valve (mandatory)  
circulation pump (optional)  
drain valve (mandatory)  
38  
3
16  
10. manual gas valve  
(mandatory)  
4
6
5
4
C
20. pressure valve (mandatory)  
26. air bleed (mandatory)  
13  
F
S2  
37  
11.  
service stop valve  
(recommended)  
16  
S
4
G
Q
T
5
1
4
A
15  
12. temperature gauge  
(recommended)  
9
VENTED  
13. condensation drain  
(mandatory)  
17  
H
26  
S1  
14. draw-off points  
12  
T
42  
19  
A
E
15. expansion valve (mandatory)  
4
11  
16. expansion vessel  
(mandatory)  
14  
18  
B
14  
14  
17. 3-way aeration valve  
(recommended)  
D
10  
18. cold water head tank  
19. float switch  
38  
3
23. pressure valve (mandatory)  
16  
4
6
5
4
37. combined Q/T sensor  
(optional)  
C
13  
38. solar heating system pump  
station (modulating -  
mandatory)  
F
37  
S2  
S
4
G
Q
T
A.  
B.  
C.  
D.  
E.  
F.  
cold water supply  
hot water supply  
circulation pipe  
9
4
IMD-0783 R0  
gas supply  
overflow pipe  
supply heat exchanger  
heat exchanger return  
overflow protection  
G.  
H.  
S . collector sensor (mandatory)  
1
S . tank sensor (mandatory)  
2
S . heat exchanger discharge  
4
sensor (optional)  
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Filling  
gis  
Caution  
The installation diagram shows a pump station with an integrated non-return  
valve. This type of pump unit may only be used with closed systems. In systems  
with drain-back, installation of a pump unit with non-return valve is prohibited.  
There are special pump units for these systems. Please contact the pump unit  
supplier for this.  
Caution  
5.1 Filling unvented  
installations  
The installation diagram shows a pump station with an integrated non-return  
valve. This type of pump unit may only be used with closed systems. In systems  
with drain-back, installation of a pump unit with non-return valve is prohibited.  
There are special pump units for these systems. Please contact the pump unit  
supplier for this.  
To fill the water heater, proceed as follows:  
1. Open the stop valve (11) in the hot water pipe and, if present, the stop valves  
(4) for the circulation pump (6).  
2. Close the drain valve (9).  
3. Open the nearest hot water draw-off point (14).  
4. Open the valve of the inlet combination (2) so that cold water flows into the  
water heater.  
5. Completely fill the water heater. When a full water jet flows from the nearest  
draw-off point, the water heater is full.  
6. Bleed the entire installation of air, for example by opening all draw-off points.  
7. The water heater is now under water supply pressure. There should now be  
no water coming out of the inlet combination expansion valve or out of the  
T&P valve (3). If there is, the cause might be:  
-
-
-
The water supply pressure is greater than the specified 8 bar.  
Rectify this by fitting a pressure reducing valve (1).  
The expansion valve in the protected cold supply set-up is defective or  
incorrectly fitted.  
The T&P valve is defective, or incorrectly installed.  
To fill the water heater, proceed as follows:  
5.2 Filling vented  
installations  
1. Open the stop valve (11) in the hot water pipe and, if present, the stop valves  
(4) for the circulation pump (6).  
2. Close the drain valve (9).  
3. Open the nearest hot water draw-off point (14).  
4. Open the stop valve (4) on the cold water side (A) so that cold water flows  
into the water heater.  
5. Completely fill the water heater. When a full water jet flows from the nearest  
draw-off point, the water heater is full.  
6. Bleed the entire installation of air, for example by opening all draw-off points.  
7. The water heater is now under water supply pressure. There should be no  
water coming out of the T&P valve (3). If this does happen, the T&P valve  
might be defective or incorrectly fitted.  
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5.3 Filling solar heating  
system  
Note  
No special safety measures are required when working with the diluted  
glycol solution specified by the manufacturer. For more information about the  
fluid, please contact the manufacturer.  
Warning  
Before filling the solar heating system to replenish the heating fluid, make  
certain that:  
The solar heating system is switched off. Refer to the documentation of the  
solar heating system.  
The appliance has cooled down sufficiently to prevent personal injury  
(burns).  
Note  
The filling procedure described in this manual is intended for the pump  
system supplied by the supplier of the appliance. For any other system, you  
should follow the procedure for that system.  
Warning  
To avoid contaminating the glycol, you should flush the solar heating system  
through with water before filling.  
5.3.1 Flushing with water  
1. Connect a water supply to the filling point of the pump station.  
2. Connect a drain hose to the drain point.  
3. Open the taps of both supply and drain point.  
4. Open the water supply tap.  
5. Allow the system to spool through until no further contamination comes out  
of the drain hose.  
6. Then shut off the water supply.  
7. Drain all remaining water from the system.  
8. Now you can fill the system with glycol.  
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Filling  
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5.3.2 Filling met glycol  
1. Insert the hose of the glycol pump into the jerry can containing the glycol.  
2. Connect the pump to the jerry can.  
3. Connect the hose of the glycol pump to the inlet combination of the pump  
station.  
4. Open the valve of the inlet combination.  
5. Plug the glycol pump into a mains socket.  
6. Start the glycol pump using the ON/OFF switch on the glycol pump.  
7. Stop the glycol pump as soon as the pressure gauge on the pump station  
begins to rise.  
8. Completely bleed the system of air at the air bleed point (26, see installation  
diagram).  
9. Close the air bleed when no further air comes out.  
10. User the service menu (12.10.2 "Switching on the solar pump") to switch the  
pump on.  
Note  
To ensure that the solar heating system is properly filled, the pump in the  
solar heating system can be switched on for 2 minutes using the service menu.  
11. Repeat steps 6 through 9 until glycol runs out of the air bleed (26).  
Note  
If an installation does not have a drain-back system, then it should be filled  
up to pressure (1.5 bar).  
If an installation does have a drain-back system, then it should not be  
pressurised. For the installation, filling and drainage of a drain-back system,  
please refer to the installation manual and users manual of the solar collectors.  
12. Switch off the glycol pump.  
13. Close the valve of the inlet combination and disconnect the glycol pump  
(including the hoses).  
Note  
Dispose of the residual glycol in the filler hose in an environment-friendly  
manner, and according to local regulations.  
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6 Draining  
Installation diagram  
Legend Vented and unvented  
Unused numbers are not applicable  
UNVENTED  
26  
1.  
pressure reducing valve  
(mandatory)  
S1  
12  
T
42  
3.  
4.  
T&P valve (mandatory)  
14  
14  
14  
11  
stop valve (recommended in  
pipe C and mandatory in pipe  
A)  
B
D
10  
5.  
6.  
9.  
non-return valve (mandatory)  
circulation pump (optional)  
drain valve (mandatory)  
38  
3
16  
10. manual gas valve  
(mandatory)  
4
6
5
4
C
20. pressure valve (mandatory)  
26. air bleed (mandatory)  
13  
F
S2  
37  
11.  
service stop valve  
(recommended)  
16  
S
4
G
Q
T
5
1
4
A
15  
12. temperature gauge  
(recommended)  
9
VENTED  
13. condensation drain  
(mandatory)  
17  
H
26  
S1  
14. draw-off points  
12  
T
42  
19  
A
E
15. expansion valve (mandatory)  
4
11  
16. expansion vessel  
(mandatory)  
14  
18  
B
14  
14  
17. 3-way aeration valve  
(recommended)  
D
10  
18. cold water head tank  
19. float switch  
38  
3
23. pressure valve (mandatory)  
16  
4
6
5
4
37. combined Q/T sensor  
(optional)  
C
13  
38. solar heating system pump  
station (modulating -  
mandatory)  
F
37  
S2  
S
4
G
Q
T
A.  
B.  
C.  
D.  
E.  
F.  
cold water supply  
hot water supply  
circulation pipe  
9
4
IMD-0783 R0  
gas supply  
overflow pipe  
supply heat exchanger  
heat exchanger return  
overflow protection  
G.  
H.  
S . collector sensor (mandatory)  
1
S . tank sensor (mandatory)  
2
S . heat exchanger discharge  
4
sensor (optional)  
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Draining  
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Caution  
The installation diagram shows a pump station with an integrated non-return  
valve. This type of pump unit may only be used with closed systems. In systems  
with drain-back, installation of a pump unit with non-return valve is prohibited.  
There are special pump units for these systems. Please contact the pump unit  
supplier for this.  
Some service activities require the water heater to be drained. The procedure  
is as follows:  
6.1 Draining unvented  
installations  
1. Activate the MENUwith  
.
MENU  
»OFF  
^ ON  
È WEEK PROGRAM  
2. Position the cursor in front of OFF  
.
3. Confirm OFFwith  
.
4. Wait until the fan has stopped. The icon is then dimmed.  
Caution  
Failure to wait until the fan stops can cause damage to the water heater.  
5. Switch the water heater OFF (position 0) using the ON/OFF switch on the  
control panel.  
6. Isolate the water heater from the power supply by setting the isolator  
between the water heater and the mains power supply to position 0.  
7. Shut off the gas supply (10).  
8. Close the stop valve (11) in the hot water pipe.  
9. Close the supply valve (4) in the cold water inlet (A).  
10. Open the drain valve (9).  
Some service activities require the water heater to be drained. The procedure  
is as follows:  
6.2 Draining vented  
installations  
1. Activate the MENUwith  
2. Position the cursor in front of OFF  
3. Confirm OFFwith  
.
.
.
4. Wait until the fan has stopped. The icon is then dimmed.  
Caution  
Failure to wait until the fan stops can cause damage to the water  
heater.  
5. Switch the water heater OFF (position 0) using the ON/OFF switch on the  
control panel.  
6. Isolate the water heater from the power supply by setting the isolator  
between the water heater and the mains power supply to position 0.  
7. Shut off the gas supply (10).  
8. Close the stop valve (11) in the hot water pipe.  
9. Close the stop valve (4) between the cold water head tank and the cold  
water inlet (A).  
10. Open the drain valve (9).  
11. Bleed the water heater (or installation) so that it drains completely.  
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6.3 Draining solar  
heating system  
Note  
No special safety measures are required when working with the diluted  
glycol solution specified by the manufacturer. For more information about the  
fluid, please contact the manufacturer.  
1. Activate the MENUwith  
.
MENU  
»OFF  
^ ON  
È WEEK PROGRAM  
2. Position the cursor in front of OFF  
3. Confirm OFFwith  
.
.
4. Wait until the fan has stopped. The icon is then dimmed.  
Caution  
Failure to wait until the fan stops can cause damage to the water  
heater.  
Warning  
The fluid in the pipes and the pipes themselves can be extremely hot! You  
should therefore wait until the water heater has cooled down sufficiently.  
5. Switch off the solar heating system.  
6. Connect a hose to the lowest drain point in the solar heating system.  
7. Insert the hose into the glycol jerry can.  
8. Open the valve of the lowest drain point.  
9. Open the air bleed point (26) of the solar heating system.  
10. Close the drain point when the jerry can is full.  
11. Insert the hose in a new jerry can.  
12. Repeat steps 6 and 7 until no further glycol comes out of the system.  
13. Close the air bleed point and the valve of the drain point.  
14. Remove the hose.  
Note  
Dispose of the drained glycol in an environment-friendly manner, and  
according to local regulations.  
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Draining  
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7 The control panel  
7.1 Introduction  
7.3 Explanation of icons  
This chapter covers the following topics:  
The table explains the meanings of the icons.  
Icons and their meaning  
Name  
Explanation  
Heat demand  
Heat demand  
detected  
Purge  
Pre- and post-purge  
using fan  
7.2 Control  
The control panel is completely menu-driven, and  
comprises:  
Pressure switch Pressure switch is  
closed  
a 4-line display with 20 characters per line;  
Glow  
(Pre)glow  
6 buttons for controlling the water heater (below  
the display);  
Gas control valve Gas control valve  
open/ignition  
6 graphical symbols (above the display);  
a connector for a service PC;  
an ON/OFF switch.  
Flame detection Water heater  
operational  
Solar heating  
system  
Solar energy is  
heating the water  
The buttons are divided into three groups:  
Navigation buttons:  
7.4 ON/OFF switch on controller  
-
-
-
Buttons for UP , and DOWN  
;
The ON/OFF switch of the controller turns the water  
heater ON and OFF. Note that in the OFF position the  
water heater remains electrically live, in order for the  
continuous pump to stay running.  
Enter:  
;
Reset button:  
The main menu (11 "Main menu"):  
;
the service program (12 "Service program"):  
.
This chapter is specifically intended for the service  
and maintenance engineer and installation  
engineer.  
INTERNAL CHECK  
In this manual, the display of the controller is shown as  
in the figure, both with and without icons.  
After switching on, the text INTERNAL CHECK  
appears on the display for about 10 seconds. The  
main menu (11 "Main menu") then appears. If no  
selection is made in the main menu, the water heater  
automatically switches to the OFF  
a
»START OPERATION  
^ CHANGE SETPOINT  
È
Tset=70ÉC  
Note  
To electrically isolate the water heater, you must  
use the isolator between the water heater and the  
mains power supply.  
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The control panel  
gis  
7.5 Navigation buttons  
The use of these buttons is explained with the help of  
the figure showing the main menu (11 "Main menu").  
The navigation buttons are:  
Buttons for UP , and DOWN  
;
Enter:  
;
Reset button:  
.
The arrows  
^
and  
È
indicate that you can scroll up  
and/or down. Use the buttons and to scroll.  
MENU  
OFF  
^»ON  
È WEEK PROGRAM  
EXTRA PERIOD  
SETTINGS  
The cursor  
»points to the option to be activated. In the  
display as shown in the figure, you can scroll through  
the main menu.  
The main menu comprises: OFF  
WEEK PROGRAM EXTRA PERIODand  
SETTINGS. You have to scroll down further to see the  
,
ON,  
,
options EXTRA PERIODand SETTINGS  
.
The selected option is confirmed using  
.
Pressing the  
button takes you back one page  
in a menu and discards all options selected in the  
current menu.  
Note  
The  
button is also used to reset the water  
heater following an error.  
7.6 PC connection  
The PC connection is exclusively intended to enable  
technicians from A.O.Smith to read the status and  
history of the water heater. These details can be  
important for troubleshooting and/or resolving  
complaints.  
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8 Status of the water  
heater  
8.1 Introduction  
This chapter covers the following topics:  
8.2.2  
ON  
In this mode, the water heater continually responds to  
the hot water demand. The figure shows the display  
with the following information:  
line one: the text ON;  
line two: the time, the day and T . (9.3 "The  
1
line three: the programmed water temperature  
T
;
set  
line four: is empty when the water heater is idle, or  
depending on the operating cycle (9.3 "The  
appliance's heating cycle"), displays a text such as  
8.2 Operating modes  
When running, the water heater has four basic  
operating modes, namely:  
HEAT DEMAND  
.
ON  
13:45 Thursday 67ÉC  
Tset 75ÉC  
8.2.1  
OFF  
8.2.3  
EXTRA  
In this mode, the frost protection is activated. The  
figure shows the display with the following information:  
In this mode, one extra period is programmed and  
activated. In this mode, the OFForPROGmode is  
temporarily overruled to fulfil a single period of  
demand. When the period has passed, the water  
heater automatically returns to the previous operating  
mode. The figure shows the display with the following  
information:  
line one: the text OFF;  
line two: the time, the day and T . (9.3 "The  
1
lines three and four: the text  
FROST PROTECTION ACTIVATED  
.
line one: the text EXTRA;  
OFF  
line two: the time, the day and T ; (9.3 "The  
1
13:45 Thursday 6ÉC  
FROST PROTECTION  
ACTIVATED  
line three: the switch-on time and the related water  
temperature setting;  
line four: the text PERIOD ACTIVATED  
.
EXTRA  
12:30 Thursday 76ÉC  
TH 12:45 Tset 75ÉC  
PERIOD ACTIVATED  
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Status of the water heater  
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line one: error code comprising a letter and two  
digits, followed by the error description;  
8.2.4  
PROG  
In this mode a preset week program is active, and the  
water heater responds continually to demand within  
the time periods set in the week program. There are  
two distinct situations possible in this mode:  
lines two to four: alternately, a brief explanation of  
the error, and a brief action to resolve the error.  
S04: SENSOR ERROR  
PROG  
10:00 Monday  
MO 11:15 Tset 75ÉC  
CHECK  
SENSOR OR DUMMY  
76ÉC  
Caution  
1. The current time falls within a set time period  
The displayed action to resolve the error may only  
of the week program.  
be performed by a service and maintenance engineer.  
The figure shows the display with the following  
information:  
There are various types of errors:  
-
-
line one: the text PROG;  
LOCK OUT ERRORS  
line two: the time, the day and T ; (9.3 "The  
When the cause has been removed, these errors  
require a reset with the  
water heater can resume operation.  
1
button before the  
-
-
line three: the next scheduled switch-off time  
and the water temperature T of the active  
period  
BLOCKING ERRORS  
set  
These errors disappear automatically once the  
cause of the error has been removed, after which  
the water heater resumes operation by itself.  
line four: is empty, or depending on the  
operating cycle (9.3 "The appliance's  
heating cycle") , displays a text such as  
The display does not show what type of error has been  
detected. A comprehensive overview of the errors is  
provided elsewhere in the manual (13 "Errors").  
HEAT DEMAND  
.
PROG  
If, as end-user, you find the water heater in an error  
condition, you may attempt to re-start the water heater  
12:00 Monday  
MO 11:15  
PERIOD ACTIVATED  
76ÉC  
by pressing the  
button once.  
However, if the error returns or occurs several times in  
a short time, you must contact your service and  
maintenance engineer.  
2. The current time falls outside a set time period  
of the week program.  
The figure shows the display with the following  
information:  
8.4 Service condition  
The figure shows the message  
-
-
line one: the text PROG;  
line two: the time, the day and T ; (9.3 "The  
1
!!! WARNING !!!  
-
-
line three: the next scheduled switch-on  
time;  
MAX. BURNING HOURS:  
SERVICE REQUIRED  
line four: displays the text  
SERVICE REQUIRED. If this message appears, the  
water heater needs a service and maintenance  
inspection. In this case, contact your service and  
maintenance engineer.  
PERIOD ACTIVATED  
.
In all modes, the temperature may at any moment  
drop below the desired temperature. The water heater  
then enters an operating cycle. This operating cycle is  
basic operating modes.  
Note  
The message SERVICE REQUIREDis based on  
the number of expired burning hours and the preset  
service interval. If the service interval has been  
incorrectly selected, contact the service and  
maintenance engineer for instructions on how to  
rectify this. Information on the frequency of  
maintenance is provided elsewhere in the  
Note  
Setting and if necessary programming of the basic  
operating modes are described in the main  
menu (11 "Main menu") chapter.  
8.3 Error conditions  
The figure shows an example of an error condition. If  
the water heater enters this condition, the display will  
show the following information:  
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8.5 Anode warning  
This message appears when the anode protection is  
no longer active. If the message appears, you must  
contact your service and maintenance engineer.  
!!! WARNING !!!  
POWER ANODE  
MALFUNCTION  
Note  
The water heater continues to function when this  
message appears.  
8.6 Q/T Sensor warning  
This message appears if the Q/T sensor has not been  
connected (properly) but has been selected in the  
sensor"). If the message appears, you must contact  
your service and maintenance engineer.  
!!! WARNING  
!!!  
Q/T SENSOR NOT  
CORRECTLY CONNECTED  
8.7 Collector temperature warning  
This message appears whenever the collector  
temperature is too high. This message disappears  
automatically. If the message does not disappear, you  
must contact your service and maintenance engineer.  
!!! WARNING  
TEMPERATURE  
COLLECTOR  
!!!  
TOO HIGH  
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Status of the water heater  
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9 Starting the water  
heater  
5. Press once on the blue arrow ( ) to position the  
cursor beside ON, then press . The  
display shown in the figure will appear.  
9.1 Introduction  
This chapter covers the following topics:  
a
Note  
The first time the water heater is started, you must  
settings of the solar heating system.  
»START OPERATION  
^CHANGE SETPOINT  
È
Tset=65ÉC  
6. Confirm the selection START OPERATIONwith  
9.2 Starting the appliance  
Start the water heater as follows:  
1. Fill the water heater (5 "Filling").  
.
The appliance is now in "ON mode". If there is a  
heat demand, the appliance will run through the  
2. Open (3.5 "Installation diagram") the manual gas  
valve.  
3. Switch on the power to the water heater using the  
isolator between the water heater and the power  
supply.  
If the heating cycle is not run, there is no heat  
demand; if this is the case, Tset will probably need  
4. Switch the controller ON by setting the ON/OFF  
switch to positionI.  
9.3 The appliance's heating cycle  
The appliance's heating cycle is activated when the  
The display will now show INTERNAL CHECKfor  
about 10 seconds and will then go to the main  
menu.  
measured water temperature (T ) falls below the  
1
threshold value (T ). This threshold value depends  
set  
on the currently selected appliance operating mode.  
For example, if the appliance is in "OFF" mode (frost  
protection), then this value is 5°C. If the appliance is in  
"ON mode", this threshold value is adjustable, for  
example to 65°C.  
a
INTERNAL CHECK  
The heating cycle runs successively through the  
following states:  
1. HEAT DEMAND;  
2. PRE-PURGE;  
3. PRESSURE SWITCH;  
4. PRE-GLOW;  
a
MENU  
»OFF  
^ ON  
È WEEK PROGRAM  
5. IGNITION;  
6. RUNNING;  
7. POST-PURGE.  
The entire cycle is explained in the following example,  
which assumes the water heater is in operating mode  
ON  
.
Note  
The same operating cycle applies to the other  
operating modes.  
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Starting the water heater  
gis  
5. After a number of seconds pre-glow, the gas  
control valve is opened and ignition takes place.  
When the water heater starts, it will run through the  
following steps:  
1. The water temperature drops below the set  
temperature of (for example) 65°C. The controller  
detects a heat demand and starts the operating  
cycle.  
-
-
The icon is activated.  
The message IGNITIONappears.  
a
-
-
The icon is activated.  
ON  
Ê
Ê Ê  
13:45 Thursday 63ÉC  
Tset 65ÉC  
The message HEAT DEMANDappears.  
a
IGNITION  
ON  
Ê
6. After ignition, the flame is detected and the  
appliance will be running. This means that actual  
heating has started:  
13:45 Thursday 63ÉC  
Tset 65ÉC  
HEAT DEMAND  
-
-
-
The icon is dimmed.  
2. Once demand is registered, the fan is started to  
vent any gases that may be present. This phase is  
called pre-purge and lasts about 15 seconds.  
The icon is activated.  
The message RUNNINGappears.  
-
-
The icon is activated.  
a
The message PRE PURGEappears.  
ON  
Ê
Ê Ê  
13:45 Thursday 63ÉC  
Tset 65ÉC  
a
RUNNING  
ON  
Ê Ê  
13:45 Thursday 63ÉC  
Tset 65ÉC  
PRE PURGE  
7. When the water is up to temperature, the heat  
demand ceases and the post-purge starts. This  
takes about 25 seconds.  
3. During the pre-purge, the pressure switch closes.  
-
-
-
The icons  
,
and are dimmed.  
-
-
The icon is activated.  
The icon is activated.  
The message PRESSURE SWITCH  
The message POST PURGEappears.  
appears.  
a
a
ON  
Ê Ê  
ON  
Ê Ê Ê  
13:45:00  
Thursday 65ÉC  
13:45 Thursday 63ÉC  
Tset 65ÉC  
PRESSURE SWITCH  
Tset 65ÉC  
POST PURGE  
4. This is then followed by the (pre-)glow of the hot  
surface igniter.  
8. Following the post-purge, the fan stops and the  
pressure switch opens:  
-
-
The icons and are dimmed  
The icon is activated.  
-
-
The icons and are dimmed.  
The message POST PURGEvanishes.  
a
a
ON  
Ê
Ê
ON  
13:45 Thursday 63ÉC  
Tset 65ÉC  
14:05 Thursday 65ÉC  
GLOW PLUG  
With any subsequent heat demand, the heating cycle  
will resume from step 1.  
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10 Shutting down  
10.1 Introduction  
10.3 Isolating the water heater from the  
mains  
This chapter describes:  
The water heater may only be isolated from mains  
power in the correct way. The correct procedure is as  
follows:  
period.  
1. Activate the MENUwith  
.
period.  
2. Position the cursor in front of OFF  
.
3. Confirm OFFwith  
.
10.2 Decommissioning the water heater for  
a short period  
MENU  
»OFF  
^ ON  
To decommission the water heater for a short period,  
you must activate the frost protection.  
The frost protection will prevent water from freezing in  
the water heater.  
È WEEK PROGRAM  
Caution  
Activate the frost protection as follows:  
Failure to wait until the fan stops can cause  
damage to the water heater.  
1. Press button  
2. Using and , place the cursor beside OFF  
Confirm with  
to select the main menu.  
.
4. Wait until the fan has stopped. The icon is then  
dimmed.  
.
5. Switch the water heater OFF (position 0) using  
the ON/OFF switch on the control panel.  
OFF  
13:45 Thursday 6ÉC  
FROST PROTECTION  
ACTIVATED  
6. Isolate the water heater from the power supply by  
setting the isolator between the water heater and  
the mains power supply to position 0.  
The frost protection cuts in when the water  
temperature drops below 5°C. The text FROSTwill  
Note  
Setting the main switch between the water heater  
and the electricity mains to 0 will switch off the power  
supply to the potentiostat; there is then no longer any  
anode protection.  
then appear on line one of the display. The water  
heater will heat the water to 20°C (T ) before  
set  
dropping back to mode OFF  
.
Note  
10.4 Decommissioning the water heater for  
a long period  
These values of 5°C and 20°C cannot be adjusted.  
Drain the water heater if you are decommissioning it  
for a long period. Proceed as follows:  
Caution  
The anode protection remains active when the  
OFF mode is selected.  
1. Isolate the water heater from the power  
Note  
2. Shut off the gas supply.  
If the water heater is not used for longer than two  
months and the water is not drained, air bubbles may  
form in the water heater. This can lead to air in the  
water pipes.  
3. Close the stop valve in the hot water pipe.  
4. Close the supply valve of the protected cold supply  
set-up.  
5. Open the drain valve  
6. Bleed the water heater (or installation) so that it  
drains completely.  
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10  
Shutting down  
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11 Main menu  
11.1 Introduction  
11.2 Notation convention for menu-related  
instructions  
The MENUis reached by pressing the  
button on the  
controller.  
The MENU  
(
) of the controller is divided into sub-  
menus. For example, SETTINGSis one of the  
functions reached from the main menu. The menu  
SETTINGSis itself divided into sub-menus. For  
example, LANGUAGEis a sub-menu of SETTINGS  
So, for example, to select menu LANGUAGE, this  
manual employs the following convention:  
MENU  
»OFF  
^ ON  
È WEEK PROGRAM  
.
EXTRA PERIOD  
SETTINGS  
:
SETTINGS  
Confirm with  
This means:  
1. : Activate the main menu with  
2. SETTINGS: Using button and/or go to  
SETTINGSand confirm with  
|
LANGUAGE  
.
The main menu comprises:  
OFF  
Select this option if you wish to shut the water  
heater down (10 "Shutting down") for a brief  
period, but do not wish to drain it. In this mode, the  
frost protection is active. This prevents water from  
freezing in the water heater.  
.
.
3. LANGUAGE: Using button and/or go to  
LANGUAGE  
ON  
In this mode, the water heater continually  
responds to the hot water  
4. Confirm with  
. After pressing  
,
.
you will have activated sub-menu LANGUAGE  
11.3 Switching to "ON mode"  
WEEK PROGRAM  
You can switch the water heater to ONmode from any  
operational mode, as follows:  
Select this option to allow the water heater to  
respond to demand only during pre-programmed  
periods (11.5 "Week program"). Outside those  
periods, only frost protection is active.  
1.  
:
ON START OPERATION  
|
Confirm with  
.
EXTRA PERIOD  
Select this option to overrule OFFmode or PROG  
mode (i.e. Week program) so that a single  
temporary period (11.10 "Extra period") of heat  
demand will be fulfilled.  
Note  
Also refer to the chapter on starting the water  
SETTINGS  
11.4 Setting the water temperature  
Select this option to set (11.11 "Settings") the  
language and the time. You can also use this  
option to display the regulation interval  
(temperature), and the ignition and working  
speeds of the fan.  
11.4.1  
Setting the water temperature via  
the SET POINT MENU  
Set the water temperature via:  
1. ON CHANGE SETPOINT  
Confirm with  
:
|
Note  
.
If you fail to make any selection with the main  
menu open, then after 30 seconds, the water heater  
will automatically return to the mode it was previously  
in.  
START OPERATION  
^»CHANGE SETPOINT  
Tset=65ÉC  
È
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11  
Main menu  
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2. Use:  
11.6 Starting and stopping the week  
program  
to increase the value;  
to decrease the value.  
The week program can be started up from any other  
operating mode, as follows:  
Confirm with  
.After confirming, the water  
heater enters "ONmode".  
1.  
:
WEEK PROGRAM  
|
START OPERATION  
Confirm with  
.
SETPOINT  
A week program can be shut down simply by  
activating a different operating mode, for example the  
"ON mode".  
» 65ÉC  
11.7 Changing the appliance's standard  
week program  
11.4.2  
Setting water temperature during  
ON mode  
The water temperature can also be directly adjusted  
when the water heater is in "ONmode". Simply use:  
Note  
First fill-in the desired week program on the  
supplied week program card.  
to increase the value;  
to decrease the value.  
A week program is made up of a number of  
programmable periods in which you can have the  
appliance switch on and off. A period consists of:  
Confirm with  
.
ON  
switch-on time: day of the week, hours and  
minutes:  
13:45 Thursday 65ÉC  
Tset»65ÉC  
switch-off time: hours and minutes;  
the water temperature setting;  
11.5 Week program  
on/off setting for a program-controlled pump.  
Using the week program, you can set the water  
temperature for the days and times you want.  
Note  
The switch-off time must always be followed by a  
If the appliance is running under a week program, then  
this is indicated on the display by the text PROGon the  
first line (see the figure). The second line shows the  
time of day, the day of the week and the temperature.  
The third line shows the next switching time of the  
week program and the programmed temperature. The  
switch-off time on the same day of the week. A  
maximum of three periods may be programmed per  
day. You can program a maximum of 21 periods.  
Call up the menu for the week program as follows:  
fourth line shows the text PROGRAM ACTIVATED  
.
:
WEEK PROGRAM  
Confirm with  
WEEK PROGRAM  
START OPERATION  
|
PROGRAM OVERVIEW.  
.
PROG  
07:55 Monday  
64?C  
MO 08:00 Tset 75?C  
PROGRAM ACTIVATED  
^»PROGRAM OVERVIEW  
È
The appliance's default week program switches the  
appliance on every day at 00:00 and off at 23:59. The  
o
default water temperature setting is 65 C.  
If you want, you can change every setting in the  
appliance's standard week program.  
If the water temperature becomes too low while the  
week program is running, the appliance will run  
through the heating cycle (9.3 "The appliance's  
heating cycle") and return to the week program.  
The following topics are covered here:  
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The display shows the menu for the week program,  
see the figure below. With the default setting, the  
program switches on and off every day at 00:00 and  
23:59 respectively, the water temperature is 65ºC and  
3. Use and to set the hours. In the example, this  
is 08.  
Confirm with  
.
The cursor moves to the minute digits, which will  
blink.  
the pump is switched on (P).  
DAY TIME Tset  
ON »SU 00:00 65?C P  
OFF SU 23:59:00  
ON SU 08»00  
OFF SU 08:00  
Tset 65ÉC  
ON MO 00:00 65?C P  
PUMP ON  
SAVE  
OFF MO 23:59  
ON TU 00:00 65?C P  
OFF TU 23:59  
ON WE 00:00 65?C P  
OFF WE 23:59  
ON TH 00:00 65?C P  
OFF TH 23:59  
ON FR 00:00 65?C P  
OFF FR 23:59  
Note  
Because the switch-off time can never be earlier  
than the switch-on time, the switch-off time setting is  
automatically adjusted with the switch-on time.  
4. Use and to set the minutes. In the example,  
this is 15  
.
ON SA 00:00 65?C P  
OFF SA 23:59  
Confirm with  
.
The cursor moves to the switch-off hour digits,  
which will blink.  
INSERT  
DELETE  
START OPERATION  
ON SU 08:15  
OFF SU»08:15  
Tset 65ÉC  
Example  
PUMP ON  
SAVE  
As an example, we will set the switch-on time for  
Sunday to 08:15 hours, and the matching switch-off  
time to 12:45 hours. The water temperature will be set  
to 75ºC and the pump will run continuously.  
The following settings are entered one by one using  
the menus: the switch-on time, the switch-off time, the  
desired water temperature, and the mode of the  
program-controlled pump.  
11.7.2  
Week program: setting the switch-  
off time  
1. Use and to set the hours. In the example, this  
is 12  
.
Confirm with  
.
The cursor moves to the minute digits, which will  
blink.  
11.7.1  
Week program: setting the switch-  
on time  
ON SU 08:15  
OFF SU 12»15  
Tset 65ÉC  
1. Bring the cursor to SU  
Confirm with  
.
PUMP ON  
SAVE  
ON »SU 00:00  
OFF SU 23:59  
Tset 65ÉC  
2. Use and to set the minutes. In the example,  
this is 45  
.
Confirm with  
.
PUMP ON  
SAVE  
blinks.  
The cursor moves to the desired water  
temperature.  
The day indicated by  
»
2. Use and to set the desired day. In the example  
ON SU 08:15  
OFF SU 12:45  
Tset»65ÉC  
this is SU(Sunday).  
Confirm with  
.
PUMP ON  
SAVE  
ON SU»00:00  
OFF SU 00:59  
Tset 65ÉC  
PUMP ON  
SAVE  
The cursor moves to the hour digits, which will  
blink.  
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11.7.3  
Week program: setting the water  
temperature  
11.8 Adding times to a week program  
Call up the menu to INSERTswitch-on and switch-off  
times into a week program as follows:  
1. Use and to set the water temperature. In the  
example this is 75°C.  
1.  
:
WEEK PROGRAM  
Confirm with  
WEEK PROGRAM  
START OPERATION  
|
PROGRAM OVERVIEW.  
Confirm with  
.
.
The cursor moves to PUMP ON  
ON SU 08:15  
OFF SU 12:45  
Tset 75ÉC  
^»PROGRAM OVERVIEW  
È
PUMP»ON SAVE  
The display shows the menu for the week  
program. The cursor points to the active period.  
11.7.4  
Week program: setting the program-  
controlled pump  
DAY TIME Tset  
ON »SU 08:15:00 75?C  
P
OFF SU 12:45:00  
ON MO 00:00 65?C P  
1. If required, a pump can be controlled during the  
period. Use and to set PUMP ON . The pump  
ensures a regular circulation of hot water in the hot  
water pipes. You can skip this step if you there is  
no pump in your hot water circuit.  
....................  
....................  
OFF SA 23:59  
INSERT  
Confirm with  
.
The cursor moves to SAVE  
.
ON SU 08:15  
OFF SU 12:45  
Tset 75ÉC  
DELETE  
START OPERATION  
2. Scroll to INSERT  
.
PUMP ON »SAVE  
Confirm with  
.
2. Confirm with  
.
The submenu for adding a period will appear.  
The display shown in the figure will appear.  
ON »SU 08:15  
OFF SU 12:45  
Tset 75ÉC  
DAY TIME Tset  
ON »SU 08:15 75ÉC P  
OFF SU 12:45  
PUMP ON  
SAVE  
ON MO 00:00 65ÉC P  
OFF MO 23:59  
ON TU 00:00 65ÉC P  
OFF TU 23:59  
Example  
As an example, we will program an extra period in  
which the switch-on time is set to 18:00 and the  
corresponding switch-off time to 22:00. The water  
o
temperature will be set to 75 C and the pump will run  
continuously.  
3. If you wish, you can use to scroll to another day,  
and change more switch-on (11.7.1 "Week  
time") times .  
DAY TIME Tset  
ON »SU 18:00 75?C P  
OFF SU 22:00  
4. After changing all desired switch-on and switch off  
times, you can start running the week program:  
ON MO 00:00 65?C P  
OFF MO 23:59  
....................  
....................  
OFF SA 23:59  
INSERT  
Scroll with to START OPERATION  
.
Confirm with  
.
DELETE  
START OPERATION  
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3. Proceed as follows:  
3. Scroll with to DELETE  
Confirm with  
.
a. Set the switch-on time (11.7.1 "Week program:  
.
To warn you that you are now working in the delete  
sub-menu, the cursor is replaced with an  
exclamation mark (!) and the period settings will  
blink.  
b. Set the switch-off time (11.7.2 "Week program:  
c. Set the water temperature (11.7.3 "Week  
DAY TIME Tset  
ON !SU 08:15 75ÉC P  
OFF SU 12:45  
d. Set the program-controlled  
ON SU 18:00 75ÉC P  
OFF SU 22:00  
....................  
....................  
OFF SA 23:59  
INSERT  
5. To activate the week program with the new period  
added, scroll down with to  
START OPERATIONand confirm with  
.
11.9 Deleting times from a week program  
DELETE  
START OPERATION  
All switch-on/off times are shown sequentially in the  
display. Assume that the switch-on/off times for the  
water heater are programmed as in the figure.  
4. Scroll with to the day to be deleted. For  
example, SU(Sunday) in the second period. See  
the figure.  
DAY TIME Tset  
ON »SU 08:15 75ÉC P  
OFF SU 12:45  
Confirm with  
.
ON SU 18:00 75ÉC P  
DAY TIME Tset  
ON !SU 18:00 75ÉC P  
OFF SU 22:00  
OFF SU 22:00  
....................  
....................  
OFF SA 23:59  
INSERT  
ON MO 00:00 65ÉC P  
OFF MO 23:59  
....................  
....................  
OFF SA 23:59  
INSERT  
DELETE  
START OPERATION  
To delete a period, proceed as follows:  
DELETE  
START OPERATION  
1.  
:
WEEK PROGRAM  
Confirm with  
MENU  
OFF  
^»ON  
È WEEK PROGRAM  
|
PROGRAM OVERVIEW.  
.
5. The lines showing switch-on/off times are replaced  
by the text DELETE BLOCK?. See the figure.  
Confirm with  
(or use  
.
to cancel)  
DAY TIME Tset  
2. Scroll with to PROGRAM OVERVIEW  
.
ON !  
OFF  
DELETE  
BLOCK?  
Confirm with  
.
ON MO 00:00 65ÉC P  
WEEK PROGRAM  
START OPERATION  
^»PROGRAM OVERVIEW  
È
The display shows the menu for the week  
program.  
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The switching period has been deleted. You will return  
now to the week program menu. The cursor points to  
the first programmed period.  
Setting the switch-on time  
1. Use and to set the day. In the example this is  
SU  
.
DAY TIME Tset  
ON »SU 08:15 75ÉC P  
OFF SU 12:45  
Confirm with  
.
The cursor moves to the hour digits, which will  
blink.  
ON MO 00:00 65ÉC P  
ON SU»00:00  
OFF SU 00:59  
Tset 65ÉC  
OFF MO 23:59  
....................  
....................  
OFF SA 23:59  
INSERT  
PUMP ON  
START  
2. Use and to set the switch-on hour to the  
DELETE  
START OPERATION  
desired value. In the example, this is 08.  
Confirm with  
.
6. Scroll with to START OPERATION  
.
The cursor moves to the minute digits, which will  
blink.  
Confirm with  
.
The week program is active.  
ON SU 08»00  
OFF SU 08:00  
Tset 65ÉC  
11.10 Extra period  
Use an extra period when you either want to have the  
water heater switch on and off for a certain period,  
either without modifying the active week program, or  
without taking the water heater out of OFF mode (frost  
protection active).  
PUMP ON  
START  
Note  
Because the switch-off time can never be earlier  
than the switch-on time, the switch-off time setting is  
automatically adjusted with the switch-on time.  
If the water heater is running under an "extra period",  
then this is indicated in the display with the text  
EXTRA  
.
3. Use and to set the minutes. In the example,  
this is 15  
.
EXTRA  
Confirm with  
.
10:00 Monday  
76ÉC  
MO 11:15 Tset 75ÉC  
PERIOD ACTIVATED  
The cursor moves to the hour digits of the switch-  
off period.  
During the extra period (11.10.1 "Programming an  
extra period"), if the water temperature becomes too  
low, the water heater will run through the operating  
return to the extra period.  
ON SU 08:15  
OFF SU»08:15  
Tset 65ÉC  
PUMP ON  
START  
Setting the switch-off time  
The same settings can be made for an extra period as  
1. Use and to set the hours. In the example, this  
is 012  
.
Confirm with  
.
11.10.1 Programming an extra period  
The cursor moves to the minute digits, which will  
blink.  
1. Call up the menu for entering an extra period via:  
2.  
:
EXTRA PERIOD  
Confirm with  
MENU  
ON  
ON SU 08:15  
OFF SU 12»15  
Tset 65ÉC  
.
PUMP ON  
START  
^ WEEK PROGRAM  
È»EXTRA PERIOD  
The display show the settings for the extra period.  
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2. Use and to set the minutes. In the example,  
this is 45  
11.11 Settings  
.
Using the option SETTINGSyou can adjust certain  
settings, and display certain water heater  
specifications:  
Confirm with  
.
The cursor moves to the water temperature. See  
the figure  
Adjustable settings  
-
-
Menu language.  
ON SU 08:15  
OFF SU 12:45  
Tset»65ÉC  
Current day of week and time.  
Displayable water heater specifications, this  
category is only relevant to the installation  
engineer and/or service and maintenance  
engineer  
PUMP ON  
START  
Setting the water temperature  
1. Use and to set the water temperature. In the  
example this is 75°C.  
-
-
-
Regulation interval (water temperature).  
Ignition speed of fan.  
Confirm with  
.
Working speed of fan.  
The cursor moves to PUMP ON  
11.11.1 Setting menu language  
ON SU 08:15  
OFF SU 12:45  
Tset 75ÉC  
To set menu language:  
MENU  
PUMP»ON START  
WEEK PROGRAM  
^ EXTRA PERIOD  
È»SETTINGS  
Setting the program-controlled pump  
1. If required, a pump can be controlled during the  
period. Use and to set PUMP ON. The pump  
ensures a regular circulation of hot water in the hot  
water pipes. You can skip this step if you there is  
no pump in your hot water circuit.  
1. Call up the menu for selecting the language as  
follows:  
2.  
:
SETTINGS  
Confirm with  
The display shows the menu for settings.  
.
.
Confirm with  
.
The cursor moves to START  
.
SETTINGS  
»LANGUAGE  
^ DAY/TIME  
È SPECIFICATIONS  
ON SU 08:15  
OFF SU 12:45  
Tset 75ÉC  
PUMP ON »START  
3. The cursor is positioned beside LANGUAGE  
2. Confirm with  
.
Confirm with  
.
The extra period has been programmed.  
The display shows the language selection menu.  
Note  
LANGUAGE  
Once the extra period has completed running, the  
controller returns to the mode ON, OFF or  
WEEK PROGRAM. The following week, the extra  
period will NOT be automatically switched back on.  
ENGLISH  
^ NEDERLANDS  
È»DEUTSCH  
FRANCAIS  
ITALIANO  
CZECH  
ESPANOL  
4. Scroll with to the desired language.  
Confirm with  
.
The language is set.  
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11.11.2 Setting day and time  
6. The cursor moves to the minute digits, which will  
blink.  
To enter the time and day:  
Scroll with and to the next minute, for example  
45.  
MENU  
WEEK PROGRAM  
^ EXTRA PERIOD  
È»SETTINGS  
Confirm the minute setting with  
TIME  
15»45  
1. Call up the menu for entering the day and time as  
follows:  
2.  
:
SETTINGS  
Confirm with  
The display shows the menu for settings.  
3. Scroll with and to DAYTIME  
.
The time has been set.  
.
Note  
The water heater takes no account of daylight  
saving.  
/
Confirm with  
.
SETTINGS  
11.11.3 Displaying water heater  
specifications  
LANGUAGE  
^»DAY/TIME  
È SPECIFICATIONS  
Note  
This category is solely intended for the installation  
engineer and/or service and maintenance engineer.  
The display shows the sub-menu for adjusting the  
day.  
Call up the menu to display the water heater  
specifications as follows:  
DAY  
»Sunday  
^ Monday  
È Tuesday  
1.  
:
SETTINGS  
Confirm with  
MENU  
WEEK PROGRAM  
.
.
Wednesday  
Thursday  
Friday  
^ EXTRA PERIOD  
È»SETTINGS  
Saturday  
4. The cursor is positioned beside Sunday  
.
2. Scroll with to SPECIFICATIONS  
Scroll with and to the desired day.  
Confirm with  
.
Confirm with  
.
SETTINGS  
The day has been set. The display shows the sub-  
menu for adjusting the time.  
LANGUAGE  
^ DAY/TIME  
È»SPECIFICATIONS  
TIME  
»00:00  
The display shows the sub-menu for displaying  
water heater specifications.  
SPECIFICATIONS  
5. The cursor moves to the hour digits, which will  
blink.  
»REGULATION INTERVAL  
^ IGNITION SPEED  
È WORKING SPEED  
Scroll with and to the current hour, for  
example 15.  
Confirm with  
.
3. Scroll with to the section to be displayed, for  
example REGULATION INTERVAL  
.
TIME  
The corresponding display appears.  
15»00  
REGULATION INTERVAL  
40_80ÉC  
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12 Service program  
12.1 Introduction  
12.2 Setting the hysteresis  
The service program is used by the installation  
engineer or service and maintenance engineer for:  
Call up the menu to set the hysteresis as follows:  
:
HYSTERESIS DOWN  
HYSTERESIS DOWN »3ÉC  
Please refer to the table (3.4.2 "General and electrical  
specifications") for the regulation interval and settings  
for each water heater.  
12.3 Displaying the error history  
Display the error history as follows:  
:
ERROR HISTORY  
The controller will display an overview of "Blocking  
errors" and "Lock out errors". In both cases, note that  
the controller reserves 15 lines for the last 15 error  
messages. If there are fewer than 15 error messages,  
an ellipsis (...) is displayed. The display first shows the  
SERVICE MENU  
»HYSTERESIS  
^ ERROR HISTORY  
È APPLIANCE HISTORY  
"Blocking errors". When  
is pressed, the  
SELECT APPLIANCE  
PUMP RELAY  
"Lock out errors" are then displayed.  
The figure shows an example of "Blocking errors". In  
this case, the text ERROR HISTORYis followed by  
SERVICE INTERVAL  
SERVICE OPERATION  
ANTI LEGIONELLA  
SETTINGS SOLAR  
SETTINGS HEATING  
(B)  
.
ERROR HISTORY(B)  
S04 SENSOR ERROR  
F06 IONIZATION  
These sub-menus are briefly described in the  
following paragraphs. If you are not generally familiar  
with the use of the displays and menus, first read the  
relevant chapter (7 "The control panel").  
È CO2 50 HZ ERROR  
The figure shows an example of "Lock out errors". In  
this case, the text ERROR HISTORYis followed by  
(L)  
.
Note  
The notation convention for the service menu is  
identical to that of the main menu (11.2 "Notation  
ERROR HISTORY(L)  
F02 FAN  
F07 FLAME ERROR  
È ...  
difference is, you use  
program, instead of  
menu.  
to bring up the service  
which brings up the main  
Note  
For an overview of all errors and the possible  
causes, please refer to the relevant  
chapter (13 "Errors").  
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12.4 Displaying the water heater history  
12.7 Setting the service interval  
The water heater history sub-menu is used to display  
the burning hours, the number of ignitions, the number  
of flame errors and the number of ignition errors.  
The service interval is a feature of the controller to help  
the service and maintenance engineer set the  
frequency of maintenance (14.2 "Determining service  
Call up the menu for displaying the water heater  
history as follows:  
The service interval is determined by the number of  
months that the appliance has been running. This can  
be set to 6, 9 and 12 months. The default service  
interval is 12 months . When the preset number of  
hours has been reached, an appropriate message  
(8.4 "Service condition") will appear. Set the service  
interval as follows:  
:
APPLIANCE HISTORY  
The figure shows an example.  
APPLIANCE HISTORY  
BURNINGHOURS 000410  
:
SERVICE INTERVAL  
^IGNITIONS  
001000  
ÈFLAME ERRORS 000021  
SERVICE INTERVAL  
IGNIT ERROR 000013  
6
9 Months  
»12  
12.5 Display the selected water heater  
12.8 Service mode  
Call up the menu for displaying the water heater  
selection as follows:  
The Installation engineer uses the SERVICE  
OPERATIONmenu to adjust the water heater CO  
setting duringFULL LOADand PARTIAL LOAD  
2
:
SELECT APPLIANCE  
operation.  
The water heater number can be found on the  
rating plate.  
Use  
:SERVICE OPERATIONto display the  
SERVICE OPERATIONmenu.  
The water heater selection has been correctly  
preset in the factory.  
SERVICE OPERATION  
»FULL LOAD  
SELECT APPLIANCE  
»5934  
^ 8576  
PARTIAL LOAD  
È 3379  
and can be used to switch between PARTIAL  
6527  
....  
LOADand FULL LOAD  
.
If there is a heat demand, the water heater will first run  
through a startup cycle, then continue to operate in  
FULL LOADor PARTIAL LOADmode.  
12.6 Switching the pump on or off  
If a program-controlled pump is  
pump") , it can be switched ON or OFF as follows:  
If there is no heat demand, the installation engineer  
must create one. This can be done by draining the  
water heater until it is cold or by temporarily raising the  
set point using . After adjustment, the set point must  
:
PUMP RELAY  
The standard setting for the pump relay is OFF.  
be set back to the original value using  
.
PUMP RELAY  
»ON  
if you exit the SERVICE OPERATIONmenu or if no  
buttons are pressed for a period of 15 minutes, the  
water heater will revert to the original operating mode.  
OFF  
If the mode WEEK PROGRAMor EXTRA PERIODis  
active, then the setting for mode WEEK PROGRAMor  
EXTRA PERIODhas priority over the ON/OFF  
selection for the pump relay in the service menu.  
Example  
One of the week program periods is currently active.  
During this period, the pump relay setting is OFF. If the  
pump relay is set ON in the service menu, the pump  
will nonetheless remain OFF. The pump will only  
switch ON once the week program period has ended.  
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Temporarily raising the setpoint during FULL  
LOADor PARTIAL LOAD  
12.9.1 Switching legionella prevention on  
and off  
1.  
:>:SERVICE OPERATION  
.
To switch legionella prevention on or off, select:  
:
ANTI LEGIONELLA  
SERVICE OPERATION  
»FULL LOAD  
PARTIAL LOAD  
ANTI LEGIONELLA  
»YES  
NO  
2. Select FULL LOADor PARTIAL LOAD  
.
The example below describes the situation for  
FULL LOAD, which is identical to that for  
Select NOto switch legionella prevention off.  
Select YESto switch legionella prevention on. The  
following screen appears:  
PARTIAL LOAD  
.
3. Confirm with  
.
ON MO 02:00 LEG  
OFF MO 03:00  
Tset 65ÉC  
a
SERVICE Ê  
FULL LOAD  
Ê Ê  
47ÉC  
Tset 65ÉC  
»START Change  
Select STARTto activate the period currently  
RUNNING  
displayed.  
The following display appears. This display  
indicates that legionella prevention is switched on.  
4. To create a heat demand, you can temporarily  
o
raise the set point using to e.g. 70 C.  
a
a
LEG  
Ê
Ê Ê  
SERVICE Ê  
FULL LOAD  
Ê Ê  
47ÉC  
Tset 70ÉC  
02:45 Monday 60ÉC  
MO 03:00 Tset 65ÉC  
RUNNING  
RUNNING  
5. Confirm with  
.
12.9.2 Changing legionella prevention  
start time  
6. After adjusting for the CO value (3.13.3 "CO  
2
point to its original value.  
If you wish to change the start time, select:  
:
ANTI LEGIONELLA  
|
YES Change  
|
7. Press  
twice to return to the MENUmenu via the  
The following display appears.  
SERVICE OPERATIONmenu.  
ON ÈMO 02:00 LEG  
OFF MO 03:00  
Tset 65ÉC  
MENU  
»OFF  
^ ON  
È WEEK PROGRAM  
START  
Now set the day and time the same way as  
described for setting an extra period in the week  
this case however, the pump will be automatically  
started.  
EXTRA PERIOD  
SETTINGS  
12.9 Setting legionella prevention  
To prevent infection with legionella bacteria, the water  
heater heats the water to 65 °C once per week, for 1  
hour. This period is adjustable. By default, this period  
is set to Monday from 02:00 to 03:00 hours.  
Select STARTto start.  
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12.10 Solar heating system configuration  
actually generating heat. This makes use of the  
difference between the temperature at the top of the  
Use the solar heating system settings menu to reach  
the menus shown here:  
solar collector (S ) and that in the appliance  
1
(measured by S ).  
2
SETTINGS SOLAR  
»DRAIN BACK  
^ TEST SOLAR PUMP  
È SOLAR DIFFERENCE  
Call up the menu for the solar limit as follows:  
:
SETTINGS SOLAR SOLAR LIMIT  
|
Q/T SENSOR  
SOLAR LIMIT  
65ÉC  
SOLAR LIMIT  
CONTRIBUTION  
TEMPERATURES  
Please refer to the table (3.4.2 "General and electrical  
specifications") for the adjustment range and default  
value for each appliance.  
12.10.1 Setting the drain-back tank  
Use this menu to specify whether the solar heating  
system is equipped with a drain-back tank for the  
heating fluid. Call up the menu as follows:  
12.10.4 Setting the solar difference  
:
SETTINGS SOLAR DRAIN BACK  
|
The solar difference is a value that influences how the  
operating cycle of the water heater proceeds. Call up  
the menu as follows:  
The default is NO  
.
DRAIN BACK  
YES  
:
SETTINGS SOLAR  
|
SOLAR DIFFERENCE  
»NO  
SOLAR DIFFERENCE  
5ÉC  
Note  
During commissioning, it is important to check  
whether this setting corresponds with the  
configuration of the solar heating system.  
Please refer to the table (3.4.2 "General and electrical  
12.10.2 Switching on the solar pump  
12.10.5 Setting the Q/T sensor  
This menu lets you switch on the pump in the solar  
heating system manually. Call up this menu as follows:  
The energy contribution of the solar heating system  
using the Q/T sensor. This calculation is only possible  
if your installation is equipped with such a Q/T sensor.  
:
SETTINGS SOLAR TEST SOLAR PUMP  
|
The following display appears.  
If this is the case, then you must set this value to YES  
otherwise NO. Call up the corresponding menu as  
follows:  
,
TEST SOLAR PUMP  
»START  
:
SETTINGS SOLAR Q/T SENSOR  
|
Q/T SENSOR  
YES  
When STARTis selected, the pump will start to run for  
two minutes. Once the 2 minutes have elapsed, the  
pump stops running again.  
»NO  
12.10.3 Setting the solar limit  
The solar limit temperature is the maximum water  
temperature obtained in the appliance via the solar  
heating system (measured by sensor T ).  
1
This value can be set between 65 and 80°C. The  
default value is 65°C.  
If you set the solar limit higher than the set  
solar pump will be started in order to heat the water  
further once the set point has been reached. However,  
this only makes sense if the solar heating system is  
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12.10.6 Displaying contribution  
This option enables you to read out how much energy  
the solar heating system supplies. For this data to be  
displayed, the installation must be equipped with a  
Three values are reported on the display:  
ACTUAL, actual energy: the amount of energy  
currently being supplied.  
LAST 24hr, energy supplied over last 24 hours.  
TOTAL, total energy supplied since day 1.  
Call up this menu as follows:  
SETTINGS SOLAR  
:
|
CONTRIBUTION  
CONTRIBUTION  
ACTUAL  
00000 kW  
LAST 24hr 00000 kJ  
TOTAL 00000 MJ  
12.10.7 Displaying temperatures  
This option lets you read what the solar heating  
system's sensors are recording. Two values are  
reported on the display:  
S1, temperature in the collector.  
S2, temperature between the inlet and outlet of the  
heat exchanger in the tank.  
Call up this menu as follows:  
SETTINGS SOLAR TEMPERATURES  
:
|
TEMPERATURES  
S1 84ÉC  
S2 45ÉC  
12.11 Setting the central heating  
configuration  
Use this menu to specify whether a central heating  
system is connected to the installation.  
Note  
This function is not yet available.  
:
SETTINGS HEATING  
SETTINGS HEATING  
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13 Errors  
A distinction is made between:  
13.1 Introduction  
General errors  
General errors are not reported on the display. General errors are:  
-
-
-
-
-
Gas smell  
Display does not light up  
Insufficient or no hot water.  
Water leakage  
Explosive ignition.  
table with general errors.  
Displayed errors  
Errors are reported on the display as follows:  
-
Line one: an error code and a brief description. The code consists of a  
letter and two digits.  
-
Lines two, three and four: a long description, alternating with a  
recommended action. See the figures. The first shows a possible  
error, the second shows the appropriate checking action.  
S02: SENSOR ERROR  
TOP TANK  
SENSOR 1  
NOT CONNECTED  
S02: SENSOR ERROR  
CHECK TOP TANK  
SENSOR  
There are various types of errors, all falling into one of two groups:  
-
LOCK OUT ERRORS  
When the cause has been removed, these errors require a reset with  
the  
button, before the water heater can resume operation.  
-
BLOCKING ERRORS  
These errors disappear automatically once the cause of the error has  
been removed, after which the water heater resumes operation by  
itself.  
table of error messages that can appear on the display.  
Warnings on the display  
The warnings (13.4 "Warnings on the display") apply to the water heater.  
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13.2 Troubleshooting table for general errors  
Warning  
Maintenance may only be performed by a qualified service and maintenance engineer.  
General errors  
Indication  
Gas smell  
Cause  
Measure  
Remark  
Gas leak  
Warning  
Immediately contact your installation engineer or local gas  
company.  
Close the main gas valve at once.  
Do not operate any switches.  
Warning  
No naked flames.  
Warning  
Ventilate the boiler room.  
The display is off  
The water heater is off Start the water heater (9 "Starting the water heater")  
No supply voltage  
present  
1. Check whether the isolator is ON.  
See the electrical diagram (17 "Appendices").  
If the error persists, consult your installation engineer.  
2. Check that there is power to the isolator.  
3. Check whether the ON/OFF switch of the controller is ON  
(position I).  
4. Check whether there is power to the electrical connector block.  
5. The measured voltage must be 230 VAC (-15%, +10%)  
Replace fuse(s)  
Defective fuse(s)  
To replace the fuses, you must contact your installation engineer.  
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Indication  
Cause  
Remark  
Water leakage  
Leakage from a water Tighten the threaded connection  
connection (threaded)  
If the leak persists, consult your installation engineer  
Condensate leakage  
Check that the condensation water discharge is working properly.  
Leakage from another Trace the leak  
nearby water water  
heater or pipe segment  
Leakage from the water Consult the supplier and/or manufacturer  
heater tank  
Explosive ignition  
Incorrect supply  
pressure and/or CO  
Set (3.13 "Check the supply pressure, gas control valve pressure, If ignition is not improved, consult your installation engineer.  
CO value and switching pressure") the correct supply pressure  
2
and/or CO .  
2
Contaminated burner  
Clean the burner (15.4.2 "Cleaning the burner")  
Insufficient or no hot The water heater is off Start the water heater (9 "Starting the water heater")  
water  
No supply voltage  
present  
1. Check whether the isolator is ON.  
See the electrical diagram (17 "Appendices").  
If the error persists, consult your installation engineer.  
2. Check that there is power to the isolator.  
3. Check whether the ON/OFF switch of the controller is ON  
(position I).  
4. Check whether there is power to the electrical connector block.  
5. The measured voltage must be 230 VAC (-15%, +10%)  
Hot water supply is  
used up  
Reduce hot water consumption and give the water heater time to If there continues to be insufficient or no hot water, consult your  
heat up. installation engineer.  
The controller is in the Switch the controller to the ON position (11.3 "Switching to "ON  
OFF position. mode"").  
Temperature (T ) is  
set too low.  
Set temperature (T ) to a higher setting (11.4 "Setting the water  
temperature").  
set  
set  
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Indication  
Cause  
Measure  
Remark  
Glycol leakage  
Leakage from a fluid  
connection (threaded)  
Tighten the threaded connection.  
If the leak persists or a component needs replacement, consult  
your installation engineer  
Leakage from a  
component  
1. Tighten component joints  
2. Any defective components must be replaced  
Consult the supplier and/or manufacturer  
Leakage from solar  
heating system  
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13.3 Troubleshooting table for displayed errors  
Displayed errors  
Code + description  
S01 (blocking error)  
Cause  
Measure  
Remark  
Sensorisnot(correctly) Connect the sensor lead to JP3  
connected  
See the electrical diagram (17 "Appendices").  
Open circuit from  
temperature sensor T  
at the bottom of the  
tank.  
Damaged cable and/or Replace the cable and/or sensor.  
defective sensor  
To replace the necessary parts, you must contact your installation  
engineer  
2
S02 (blocking error)  
Sensorisnot(correctly) Connect the sensor lead to JP5  
connected  
See the electrical diagram (17 "Appendices").  
Open circuit from  
sensor 1 of  
Damaged cable and/or Damaged cable and/or defective sensor  
defective sensor  
To replace the necessary parts, you must contact your installation  
engineer  
temperature sensor T  
1
(1)  
at the top of tank  
.
S03 (blocking error)  
Sensorisnot(correctly) Connect the sensor lead to JP5  
connected  
See the electrical diagram (17 "Appendices").  
Open circuit in sensor 2  
of temperature sensor  
Damaged cable and/or Replace the cable and/or sensor.  
defective sensor  
To replace the necessary parts, you must contact your installation  
engineer  
T at the top of the tank  
1
(1)  
.
S04 (blocking error)  
Dummy is not  
(correctly) connected  
Connect the dummy sensor (dummy sensor 1 and 2) leads to JP4. See the electrical diagram (17 "Appendices").  
Open circuit from  
dummy 1  
Defective dummy  
Replace the dummy sensor  
To replace the necessary parts, you must contact your installation  
engineer  
S05 (blocking error)  
Dummy is not  
(correctly) connected  
Connect the dummy sensor (dummy sensor 1 and 2) leads to JP4. See the electrical diagram (17 "Appendices").  
Open circuit from  
dummy 2  
Defective dummy  
Replace the dummy sensor  
To replace the necessary parts, you must contact your installation  
engineer  
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Code + description  
S07 (blocking error)  
Cause  
Sensorisnot(correctly) Connect the sensor lead to J14 (ports 2 and 4) of the solar  
connected controller  
Measure  
Remark  
See the electrical diagram (17 "Appendices").  
Open circuit from  
temperature sensor S  
at the bottom of the  
tank.  
Damaged cable and/or Replace the cable and/or sensor.  
defective sensor  
To replace the necessary parts, you must contact your installation  
engineer  
2
S08 (blocking error)  
Sensorisnot(correctly) Connect the sensor lead to J13 (ports 2 and 4) of the solar  
See the electrical diagram (17 "Appendices").  
connected  
controller  
Open circuit from  
temperature sensor S  
in the collector.  
Damaged cable and/or Replace the cable and/or sensor.  
defective sensor  
To replace the necessary parts, you must contact your installation  
engineer  
1
S11 (blocking error)  
Short circuit in sensor Replace the cable and/or sensor.  
circuit  
To replace the necessary parts, you must contact your installation  
engineer  
Short circuit in  
temperature sensor T  
at the bottom of the  
tank.  
2
S12 (blocking error)  
Short circuit in sensor Replace the cable and/or sensor.  
circuit  
To replace the necessary parts, you must contact your installation  
engineer  
Short circuit in sensor 1  
of temperature sensor  
(1)  
T at top of tank  
1
S13 (blocking error)  
Short circuit in sensor Replace the cable and/or sensor.  
circuit  
To replace the necessary parts, you must contact your installation  
engineer  
Short circuit in sensor 2  
of temperature sensor  
T at the top of the tank  
1
(1)  
.
(2)  
S14 (blocking error)  
Short circuit in sensor Replace the dummy sensor  
circuit  
To replace the necessary parts, you must contact your installation  
engineer  
Short circuit from  
dummy 1  
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Code + description  
S15 (blocking error)  
Cause  
Remark  
(2)  
Short circuit in sensor Replace the dummy sensor  
circuit  
To replace the necessary parts, you must contact your installation  
engineer  
Short circuit from  
dummy 2  
S17 (blocking error)  
Short circuit from  
temperature sensor S  
at the bottom of the  
tank.  
Short circuit in sensor Replace the cable and/or sensor.  
circuit  
To replace the necessary parts, you must contact your installation  
engineer  
2
1
S18 (blocking error)  
Short circuit from  
temperature sensor S  
Short circuit in sensor Replace the cable and/or sensor.  
circuit  
To replace the necessary parts, you must contact your installation  
engineer  
in the collector.  
F01 (blocking error)  
Live and neutral  
Be sure to connect the live and neutral correctly (3.11 "Electrically See the electrical diagram (17 "Appendices").  
connected wrong way connecting the water heater"); the water heater is phase-sensitive  
around.  
Defect in power supply  
circuit  
Condensation on the  
flame probe  
1. Disconnect the lead at the flame probe  
If errors persist, contact your installation engineer  
2. Ignite the water heater three times, with an interrupted  
ionisation circuit  
3. Reconnect the ionisation lead to the flame probe  
4. Ignite the water heater again  
5. The repeated ignition attempts will have caused the  
condensation to evaporate  
Floating neutral  
Install an isolating transformer (3.11.4 "Isolating transformer")  
Contact your installation engineer to have an isolating transformer  
installed  
F02 (lock out error)  
Defective motor and/or 1. Check the motor and rotor  
rotor.  
See the electrical diagram (17 "Appendices").  
2. Replace the fan if the motor or rotor is defective.  
Fan fails to run at  
correct speed.  
To have the wiring replaced and a new fan fitted, you must contact  
your installation engineer  
3. Reset controller  
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Code + description  
Cause  
Measure  
Remark  
Damaged wiring  
1. Check the wiring between the fan and the controller.  
2. If any wires are damaged, the wiring harness must be replaced.  
3. Reset controller  
Contaminated or  
blocked fan  
1. Check if the fan is dirty and repair it if necessary.  
2. Check that the rotor can rotate freely  
3. Reset controller  
If the error cannot be resolved or is persistent, contact your  
installation engineer  
Because of a drop in  
the supply voltage, the  
fan will not run at the  
correct speed.  
1. Check the supply voltage, this must be 230 VAC(-15%, +10%)  
2. Reset controller  
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Code + description  
F03 (lock out error)  
Cause  
Measure  
Remark  
Damaged wiring/Open 1. Check the wiring between the pressure switch and the  
If the error cannot be resolved or is persistent, contact your  
installation engineer  
controller  
The pressure switch  
fails to work correctly  
To replace the necessary parts, you must contact your installation  
engineer  
2. If necessary, replace the wiring  
1. Check the speed of the fan (3.4.2 "General and electrical  
specifications").  
2. Check that the hoses on the pressure switch and the air supply  
hose between fan and burner are correctly fitted. Refit them if  
3. Check for cracks in the hoses on the pressure switch and in the  
air supply hose between fan and burner. If necessary, replace  
4. Check whether the chimney flue is compliant (3.10 "Air supply  
and chimney flue discharge").  
5. Check for blockage in the chimney flue. Remove any blockage  
that may be present  
6. Check for blockage in the condensation water discharge.  
Remove any blockage that may be present.  
7. Measure the pressure differential across the pressure switch.  
See the table (3.4.2 "General and electrical specifications"). If  
there is insufficient pressure differential, clean the heat  
exchanger. If the pressure differential is acceptable, check that  
the pressure switch is closing, using a multimeter.  
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F04 (lock out error)  
Cause  
Measure  
Remark  
No gas  
1. Open the main gas supply valve and/or the manual gas supply To restore the gas supply, contact your installation engineer  
valve before the gas control valve  
Three unsuccessful  
ignition attempts.  
2. Check supply pressure to the gas control valve  
3. If necessary, restore the gas supply  
Air in the gas pipes  
Bleed the air out of the gas pipe (3.13 "Check the supply pressure, See Checking the supply pressure and burner  
gas control valve pressure, CO value and switching pressure")  
pressure (3.13 "Check the supply pressure, gas control valve  
2
pressure, CO value and switching pressure") for how to bleed air  
2
from the gas line and how to measure the supply pressure and  
burner pressure.  
To replace the necessary parts, you must contact your installation  
engineer  
1. Check that the hot surface igniter is correctly connected (JP2). If the error persists, contact your installation engineer.  
surface igniter circuit  
To replace the necessary parts, you must contact your installation  
engineer  
2. Check the wiring of the hot surface igniter.  
3. Measure the resistance across the hot surface igniter. This must  
lie between 2 and 10 Ohm (at room temperature).  
4. Check that the hot surface igniter lights up during ignition.  
5. If necessary, replace the hot surface igniter.  
Defect in the ionisation 1. Check that the flame probe is correctly connected (JP2)  
circuit  
2. Check the wiring of the flame probe  
3. Measure the ionisation current. This must be a minimum of  
1.5 microA.  
4. If necessary, replace the wiring.  
Supply voltage too low Check the supply voltage, this must be 230 VAC(-15%, +10%)  
F05 (lock out error)  
Incorrect roof or wall  
flue terminal.  
1. Check that the correct roof or wall flue terminal has been  
installed (3.10 "Air supply and chimney flue discharge").  
If the error cannot be resolved or is persistent, contact your  
installation engineer  
Too many flame errors Recirculating flue  
have been signalled. gases.  
2. If necessary, install the correct roof or wall flue terminal.  
3. Check that the roof or wall flue terminal discharges into a  
permitted area.  
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F06 (blocking error)  
Cause  
Measure  
Remark  
Damaged cable in  
contact with metal  
surface or bent flame  
probe.  
Check the wiring and the flame probe. Replace the wiring and/or  
flame probe if necessary.  
If the error persists, contact your installation engineer.  
To replace the necessary parts, you must contact your installation  
engineer  
Short circuit between  
flame probe and earth  
Ceramic part of the  
flame probe is  
broken/cracked.  
1. Check whether the ceramic part of the flame probe is still intact,  
in the vicinity of the air distribution plate of the burner.  
2. If not the flame probe must be replaced.  
F07 (lock out error)  
Defective gas control  
valves  
1. Check whether there is still burner pressure present, after the If the error cannot be resolved or is persistent, contact your  
installation engineer  
gas control valves have closed.  
A flame has been  
detected after the gas  
control valve was  
closed.  
To replace the necessary parts, you must contact your installation  
engineer  
2. Check whether a flame is still present, after the gas control  
valves have closed.  
3. If this is the case, the gas control valve must be replaced.  
F08 (lock out error)  
Flame detection before 1. Reset controller.  
the gas control valve  
opened.  
If the error cannot be resolved or is persistent, contact your  
installation engineer  
To replace the necessary parts, you must contact your installation  
engineer  
2. If the error appears again, replace the controller.  
Error message from  
safety relay  
F09 (lock out error)  
Temperature at the top 1. Check that the circulation pump (if present) is working  
of the tank exceeds  
93 C.  
If the error cannot be resolved or is persistent, contact your  
installation engineer  
2. Check the position of temperature sensor T  
3. Reset controller  
o
1
Water temperature  
protection.  
F11 (blocking error)  
Defective gas control  
valves  
See F07.  
Flame detection with  
closed gas control  
valve.  
F18 (blocking error)  
No power supply at  
solar controller  
1. Check that there is power to the solar heating system controller See the electrical diagram (17 "Appendices").  
If the error persists, consult your installation engineer  
2. The measured voltage must be 230 VAC (-15%, +10%)  
Communication error  
No cable or damaged 1. Check the wiring (communication cable) between the main  
See the electrical diagram (17 "Appendices").  
cable  
controller and the solar heating system controller  
For replacement of the cable, contact your installation engineer  
2. If cable missing, connect the cable  
3. If cable damaged, replace the cable  
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F19 (blocking error)  
Measure  
Remark  
There is not enough  
1. Check that there is power to the controller  
2. The measured voltage must be 230 VAC (-15%, +10%)  
See the electrical diagram (17 "Appendices").  
If the error persists, consult your installation engineer  
Power supply voltage is  
too low.  
C02 (lock out error)  
voltage from the AD  
converter.  
1. Reset controller.  
To replace the necessary parts, you must contact your installation  
engineer  
2. Check that the frequency of the power supply is  
compliant (3.4.2 "General and electrical specifications"). If not,  
contact your installation engineer  
Error message from the  
controller.  
3. If the frequency is correct but the error persists, replace the  
controller.  
Internal error message  
from the controller.  
50 Hz error  
Internal  
communication  
error  
Internal error message  
from the controller.  
Gas valve relay  
error  
Safety relay error  
Ignition relay error  
RAM error  
EEPROM error  
EEPROM contents  
do not match the  
software version  
Processor software  
error  
C03 (blocking error)  
Too many resets in too Wait for the error to disappear (maximum 1 hour). If the error does To replace the necessary parts, you must contact your installation  
short a period not disappear, replace the water heater controller. engineer  
Reset error  
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C04 (blocking error)  
Cause  
Measure  
Remark  
Incorrect water heater 1. Check whether the correct water heater is  
If the error cannot be resolved or is persistent, contact your  
installation engineer  
To replace the necessary parts, you must contact your installation  
engineer  
selected (3.4.2 "General and electrical specifications").  
Appliance selection  
error  
2. If the correct water heater is selected, fit the correct selection  
resistor.  
3. If incorrect water heater selected, select the correct one.  
C05 (blocking error)  
solar controller.  
Incorrect reference 1. Reset controller.  
If the error cannot be resolved or is persistent, contact your  
installation engineer  
To replace the necessary parts, you must contact your installation  
engineer  
converter.  
2. Check that the frequency of the power supply is  
compliant (3.4.2 "General and electrical specifications"). If this  
is not the case, contact your installation engineer.  
3. If the frequency is correct but the error persists, replace the  
solar controller.  
E01 (blocking error)  
The temperature of the None. This is a temporary message that may appear from time to  
water at the top of the  
time, but will disappear automatically.  
o
tank is >88 C.  
The temperature  
protection at the top of  
the tank has been  
activated.  
E03 (lock-out error)  
The two temperature  
sensors in the tank  
detect a difference of  
> 10°C over a period of  
at least 60 seconds.  
1. Check sensor position and wiring.  
To replace the necessary parts, you must contact your installation  
engineer  
2. Reset the controller if necessary. Replace the sensor if the error  
persists.  
Error in temperature  
sensor T at the top of  
1
the tank.  
E04 (lock-out error)  
The two temperature  
sensors detect a  
difference of >10 C  
over a period of at least  
60 seconds.  
1. Check the wiring of the dummy 1 and dummy 2.  
To replace the necessary parts, you must contact your installation  
engineer  
2. Reset the controller if necessary. Replace the dummy sensor if  
the error persists.  
o
Defect in the dummy  
(2)  
sensor  
.
(1) Temperature sensor T is a 2-in-1 sensor; T contains 2 NTCs for maximum thermostat and safety thermostat protection.  
1
1
(2) The dummy flue gas sensor consists of dummy flue gas sensor 1 and dummy flue gas sensor 2.  
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13.4 Warnings on the display  
Warnings on the display  
Situation  
Cause  
Measure  
Note  
Maximum burning  
hours: Servicing  
required.  
The actual burning  
hours have exceeded  
the preset burning  
hours.  
Appliance runs, but displays a warning  
For maintenance to your appliance, please contact your installation  
engineer.  
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Situation  
Cause  
Measure  
Note  
The anode protection is • The cables  
Appliance runs, but displays a warning.  
1. Connect the wiring up properly and the warning will disappear.  
not working.  
between the  
potentiostat and  
anodes are loose or  
have been  
2. If the wiring is correct but the warning remains, check that the  
earth connection is good and whether the tank is filled with  
water.  
Note  
The appliance is functioning, but there is no anode protection for  
the tank.  
connected  
incorrectly.  
The earth  
connection of the  
anodes is loose.  
The appliance is not  
filled with water.  
Solar heating system  
pump or Q/T sensor not incorrectly connected  
correctly connected.  
Lead(s) loosened or  
Appliance runs, but displays a warning  
1. Connect the pump or Q/T sensor properly and the warning will  
disappear.  
1. If correctly wired but the warning remains, replace pump or  
sensor.  
To replace the necessary parts, you must contact your installation  
engineer.  
Collector temperature Temperature S is  
Non-drainback systems:  
1. You can let the message disappear automatically by allowing  
the heating fluid to cool down.  
1
too high.  
greater than T  
collector  
The solar systems pump runs at full power for 10 minutes, pumping  
the fluid in the solar system round. If T > T  
has elapsed, the pump will stop running for 30 minutes. After 30  
minutes, the pump will start running again and the controller of the  
.
max  
after this  
2. You can also manually eliminate the message by pressing the  
RESET and ENTER buttons simultaneously.  
col  
collector max  
solar heating system checks whether T is less than T  
.
col  
collector max  
Drain-back systems:  
The solar system's pump stops running immediately (for 30  
minutes). After 30 minutes, the pump will start running again and  
the controller of the solar heating system checks whether T is  
col  
less than T  
.
collector max  
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14 Service interval  
A service should be carried out at least once a year, both on the water side and  
on the gas side. Among other things, the service interval depends on the water  
quality, the average burning time per day and the set water temperature.  
14.1 Introduction  
Note  
Regular maintenance extends the service life of the water heater.  
To determine the correct service interval, it is recommended to arrange for the  
service and maintenance engineer to check the water heater on both the water  
and gas side three months after installation. Based on this check, the best  
service interval can be determined.  
The service interval is a feature of the controller to help the service and  
maintenance engineer set the maintenance frequency, based on the number of  
months that the appliance has been running.  
14.2 Determining service  
interval  
The service interval can be set to: 6, 9 or 12 months. The default setting is 12  
months.  
Once the set number of months has elapsed, the message  
SERVICE REQUIREDwill appear on the display. When this message  
appears, the service and maintenance engineer must be contacted.  
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14  
Service interval  
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15 Performing  
maintenance  
Caution  
15.1 Introduction  
Maintenance may only by carried out by an approved service and  
maintenance engineer.  
At each service, the water heater undergoes maintenance on both the water  
side and the gas side. The maintenance must be carried out in the following  
order.  
Note  
Before ordering spare parts, it is important to write down the installation type,  
water heater model, and the full serial number of the water heater. These details  
can be found on the rating plate. Only by ordering with this information can you  
be sure to receive the correct spare parts.  
To test whether all components are still working properly, complete the following  
steps:  
15.2 Preparation for  
maintenance  
1. Activate the MENUwith  
.
2. Use: and to place the cursor beside OFF  
.
3. Confirm OFFwith  
.
MENU  
»OFF  
^ ON  
È WEEK PROGRAM  
4. Wait until the fan has stopped. The icon is then dimmed.  
Caution  
Failure to wait until the fan stops can cause damage to the water  
heater.  
5. Switch the appliance OFF (position 0) using the ON/OFF switch on the  
control panel.  
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Performing maintenance  
s
6. Switch the controller ON by setting the ON/OFF switch to position I.  
INTERNAL CHECK  
The display will now show INTERNAL CHECKfor about 10 seconds, and  
will then go to the main menu.  
MENU  
»OFF  
^ ON  
È WEEK PROGRAM  
7. Activate "ON mode" by going through the following steps:  
-
Press once on the blue arrow ( ) to position the cursor beside ON  
then press  
Confirm the selection START OPERATIONwith  
,
.
-
.
8. If there is no heat demand, then raise (11.4 "Setting the water temperature")  
. Note the original setting. Draw some hot water off to create heat  
T
set  
demand.  
9. Check whether the heating cycle runs correctly (9.3 "The appliance's  
10. If you have adjusted T , return it to the original value (11.4 "Setting the  
set  
11. Remove the plastic cover on the top of the appliance.  
12. Check the supply and burner pressures (3.13 "Check the supply pressure,  
13. Check that all components of the chimney flue system are properly attached.  
14. Check the pressure differential across the pressure  
switch (3.13.4 "Switching pressure measurement") and, if this is too low, the  
heat exchanger should be cleaned (15.4.3 "Clean heat exchanger").  
15. Test the operation of the overflow valve of the protected cold supply setup.  
The water should spurt out.  
16. Check the drainage pipes from the discharge points of all valves and remove  
any scale deposits that may be present.  
17. Drain the water heater (see draining (6 "Draining")).  
15.3 Water-side  
maintenance  
15.3.1 Introduction  
The following steps must be carried out on the water side:  
15.3.2 Descaling and cleaning the tank  
Scale and lime build-up prevent effective conduction of the heat to the water.  
Periodic cleaning and descaling prevents build-up of these deposits. This  
increases the service life of the water heater, and also improves the heating  
process.  
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Take the rate of scale formation into account when deciding on the service  
interval. Scale formation depends on the local water composition, the water  
consumption and the water temperature setting. A water temperature setting of  
maximum 60°C is recommended for the prevention of excessive scale build-up.  
To guarantee a good, watertight seal around the cleaning opening, replace the  
gasket, washers, bolts and, if necessary, the lid with new parts before  
reassembly (see the figure). A special set is obtainable from the  
supplier/manufacturer.  
To simplify descaling and cleaning of the tank, the water heater is equipped with  
two cleaning openings.  
1
IMD-0080 R1  
1. Remove the cover plate (1) on the outer jacket (see the figure).  
2. Undo the bolts.  
3. Remove the cover and the gasket.  
4. Inspect the tank and remove the loose scale deposits and contamination.  
5. If the scale cannot be removed by hand, descale the water heater with a  
descaling agent. Contact the supplier/manufacturer for advice on what  
descaling agent to use.  
6. Close the cleaning opening. To avoid damage to the tank, tighten the bolts  
that fasten the lid with a torque no greater than 50 Nm. Use suitable tools for  
this.  
15.3.3 Clean condensation water discharge  
To prevent blockages, it is essential to clean the condensation water discharge  
and condensation trap regularly.  
15.4 Gas-side  
maintenance  
15.4.1 Introduction  
The following steps must be carried out on the gas side:  
15.4.2 Cleaning the burner  
1. Detach the burner.  
2. Remove all contamination present on the burner.  
3. Fit the burner.  
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Performing maintenance  
s
15.4.3 Clean heat exchanger  
1. Detach the burner.  
2. Clean the combustion chamber of the heat exchanger using a vacuum  
cleaner and a soft brush.  
3. Detach the chimney flue.  
4. Clean the end of the heat exchanger using tap water.  
5. Fit the burner.  
6. Fit the chimney flue.  
Note  
Check the pressure differential again after cleaning. If the pressure  
differential is too low following cleaning, please contact the supplier of the water  
heater.  
See installation or users' manual for the solar collector. If this topic is not  
covered in the manual, then contact the supplier of the collectors.  
15.5 Solar collector  
maintenance  
See Eratta.  
15.6 Finalizing  
maintenance  
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16 Warranty (certificate)  
To register your warranty, you should complete and return the enclosed  
warranty card, after which a warranty certificate will be sent to you. This  
certificate gives the owner of an appliance supplied by A.O.Smith Water  
Products Company B.V. of Veldhoven, Netherlands (hereinafter "A.O.Smith")  
the right to the warranty set out below, defining the commitments of A.O.Smith  
to the owner.  
If, after verification and at the sole discretion of A.O.Smith,a component or part  
(with exclusion of the tank) of a water heater supplied by A.O.Smith  
proves within one year of the original installation date to be defective or fails to  
function correctly due to manufacturing and/or material defects, then A.O.Smith  
shall repair or replace this component or part.  
16.1 General warranty  
16.2 Tank warranty  
If, after inspection and at the sole discretion of A.O.Smith,  
the glass-lined steel tank of a water heater supplied by A.O.Smith  
proves within 3 years of the original installation date to be leaking due to rust or  
corrosion occurring on the water side, then A.O.Smith shall offer to replace the  
defective water heater with an entirely new water heater of equivalent size and  
quality. The warranty period given on the replacement water heater shall be  
equal to the remaining warranty period of the original water heater that was  
supplied. Notwithstanding that stated earlier in this article, in the event that  
unfiltered or softened water is used, or allowed to stand in the water heater, the  
warranty shall be reduced to one year from the original installation date.  
For warranty and installation and conditions of use, please see the manual  
included with the collectors.  
16.3 Collector warranty  
The warranty set out in articles 1 and 2 will apply solely under the following  
conditions:  
16.4 Conditions for  
Installation and use  
a. The water heater is installed under strict adherence to A.O.Smith  
installation instructions for the specific model, and the relevant  
government and local authority installation and building codes, rules and  
regulations in force at the time of installation.  
b. The water heater remains installed at the original site of installation.  
c. The water heater is used exclusively with drinking water, which at all  
times can freely circulate (a separately installed heat exchanger is  
mandatory for heating saline water or corrosive water).  
d. The tank is safeguarded against harmful scaling and lime build-up by  
means of periodic maintenance.  
e. The water temperatures in the heater do not exceed the maximum  
setting of the thermostats, which form a part of the water heater.  
f. The water pressure and/or heat load do not exceed the maximum values  
stated on the water heater rating plate.  
g. The water heater is installed in a non-corrosive atmosphere or  
environment.  
h. The water heater is connected to a protected cold supply arrangement,  
which is: approved by the relevant authority; with sufficient capacity for  
this purpose; supplying a pressure no greater than the working pressure  
stated on the water heater; and where applicable by a likewise approved  
temperature and pressure relief valve, fitted in accordance with  
installation instructions of A.O.Smith applying to the specific model of  
water heater, and further in compliance with the government and local  
authority installation and building codes, rules and regulations.  
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Warranty (certificate)  
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i. The water heater is at all times fitted with cathodic protection. If sacrificial  
anodes are used for this, these must be replaced and renewed when,  
and as soon as, they are 60% or more consumed. When power anodes  
are used, it is important to ensure that they continue to work properly.  
The warranty set out in articles 1 and 2 will not apply in the event of:  
a. damage to the water heater caused by an external factor;  
16.5 Exclusions  
b. misuse, neglect (including frost damage), modification, incorrect and/or  
unauthorised use of the water heater and any attempt to repair leaks;  
c. contaminants or other substances having been allowed to enter the tank;  
d. the conductivity of the water being less than 125 µS/cm and/or the  
hardness (alkaline earth ions) of the water being less than  
1.00 mmol/litre (3.3.3 "Water composition");  
e. unfiltered, recirculated water flowing through or being stored in the water  
heater;  
f. any attempts at repair to a defective water heater other than by an  
approved service engineer.  
The obligations of A.O.Smith by virtue of the warranty provided do not extend  
beyond delivery free of charge from the warehouse of the parts or components  
or water heater to be replaced; transport, labour, installation and other costs  
associated with the replacement shall not be borne by  
A.O.Smith.  
16.6 Scope of the  
warranty  
A claim on grounds of the specified warranty must be submitted to the dealer  
from whom the water heater was purchased, or to another authorised dealer for  
A.O.Smith Water Products Company products. Inspection of the water heater as  
referred to in articles 1 and 2 shall take place in one of the laboratories of  
A.O.Smith Water Products Company.  
16.7 Claims  
A.O.Smith grants no other warranty or guarantee over its water heaters nor the  
(assemblies or parts of) water heaters supplied for replacement, other than the  
warranty expressly set out in this Certificate.  
16.8 Obligations of  
A.O.Smith  
Under the terms of the supplied warranty, A.O.Smith is not liable for damage to  
persons or property caused by (assemblies or parts, or the glass-lined steel tank  
of) a (replacement) water heater that it has supplied.  
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17 Appendices  
This appendix contains:  
17.1 Introduction  
Menu structure of the main menu (17.2 "Menu structure")  
Electrical diagram, solar heating system (17.4 "Electrical diagram, solar  
Declaration of conformity (17.5 "Declaration of conformity")  
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Appendices  
is  
17.2 Menu structure  
CONTROL  
SERVICE  
PROGRAM  
MAIN MENU  
HYSTERESE  
OFF  
ON  
HYSTERESE DOWN  
HISTORY  
OF ERRORS  
START OPERATION  
APPLIANCE  
HISTORY  
CHANGE SETPOINT  
SELECT  
APPLIANCE  
WEEK-  
PROGRAMMA  
START OPERATION  
PUMP RELAY  
PROGRAM  
OVERVIEW  
SERVICE INTERVAL  
EXTRA PERIOD  
SETTINGS  
SERVICE  
OPERATION  
FULL LOAD  
PARTIAL LOAD  
LANGUAGE  
DAY/TIME  
ANTI LEGIONELLA  
SOLAR  
SPECIFICATIONS  
CONFIGURATION  
DRAIN BACK  
REGULATION  
INTERVAL  
TEST SOLAR PUMP  
IGNITION SPEED  
WORKING SPEED  
SOLAR LIMIET  
TEMEPRATURE  
SOLAR DIFFERENCE  
Q/T-SENSOR  
CONTRIBUTION  
TEMPERATURES  
HEATING  
CONFIGURATIONS  
HEATING CONNECTED  
HEATING SETPOINT  
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Appendices  
is  
Electrical diagram  
17.3 Electrical diagram  
for the appliance  
A
1
X1  
X
X5 J2  
3
2
1
3
5
J33  
X2 X4  
X1 X3  
N
J40  
F3  
F1  
2
7
1
16  
14  
12  
15  
13  
11  
9
2
1
4
3
6
5
JP2  
4
4
4
J38  
B
C
X3 X1  
JP11 10  
X 4  
2
7
8
6
4
2
5
3
1
6
JP3 X1 X2  
J20  
X1  
X
X
7
O
P
6
6
3
2
1
D
6
6
X2 X4  
JP4  
X1 X3  
J21  
X1  
X
X
X
6
6
6
3
2
1
X3 X6  
2
6
6
5
JP5  
Q
J19  
X1 X4  
X1  
X
6
1
2
J35  
3
4
4
6
E
N
X4 X8  
X3 X7  
X2 X6  
X1 X5  
5
1
J34  
R
S
6
6
JP6  
7
J29  
4
6
6
X1  
X
X5  
3
2
1
2
1
4
3
2
1
JP8  
1
3
JP12  
J39  
4
4
2
J37 X1 X2  
X3 X2 X1  
J36  
5
5
4
4
4
2
1
L
T
I
M
0
2
1
U
4
7
4
2
1
3
1
3
2
2
3
4
4
3
4
5
1
2
1
3
2
1
4
5
1
2
3
4
5
6
7
8
9
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24  
N
L
N
L3  
N
L1  
N
L2  
H
G
F
Primair  
Secundair  
AA  
230VAC 50Hz  
J
K
N
L
230VAC 50Hz  
0309 686a R0  
1 = brown, 2 = blue, 3 = yellow / green, 4 = black, 5 = white, 6 = grey / beige, 7 = green, 8 = yellow  
108  
Instruction manual SGE  
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is  
TERMINAL STRIP CONNECTIONS  
CONTROLLER CONNECTIONS  
Earth  
J2  
Power connection for controller  
N
L
Neutral  
J19  
J20  
J21  
J29  
J36  
J40  
JP2  
Extra error signal connection  
Gas control valve connection  
Program-controlled pump connection  
Power connection for the fan  
Controller display connection  
Regulator connection for the fan  
Live input of controller  
1
L
L
L
Live input of isolating transformer (primary  
side)  
2
3
Live output of isolating transformer  
(secondary side)  
Live input of program-controlled pump  
Flame probe and hot surface igniter  
connection  
COMPONENTS  
JP3  
JP4  
JP5  
JP6  
Temperature sensor T connection  
2
Dummy connection  
A
B
C
D
E
F
Control  
Temperature sensor T connection  
1
Flame probe  
Selection resistor and pressure switch  
connection  
Hot surface igniter  
Gas control valve  
Burner earth connection  
Extra ON mode switch  
Program-controlled pump (max. 100W)  
Extra error signal connection  
Isolating transformer  
Double-pole isolator  
Controller 0/I switch  
Display  
JP8  
Extra ON mode switch connection  
G
H
J
F1  
F3  
Fuse (T 3.15A - 250 V)  
Fuse (T 3.15A - 250 V)  
K
L
M
N
O
P
Q
R
S
T
Fan  
Temperature sensor (T - bottom of tank)  
2
Dummy  
Temperature sensor (T - top of tank)  
1
Selection resistor  
Push button  
Electrical anodes  
Signalling for electrical anodes  
Potentiostat  
U
V
W
Communication between the appliance  
controller and the solar system (BUS  
connection)  
AA  
Solar system controller  
Instruction manual SGE  
109  
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17  
Appendices  
is  
Electrical diagram, see Eratta.  
17.4 Electrical diagram,  
solar heating system  
110  
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is  
Instruction manual SGE  
111  
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17  
Appendices  
is  
Declaration of conformity  
17.5 Declaration of  
conformity  
112  
Instruction manual SGE  
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17.6 Week program card  
You can cut the week program card out and keep it near the water heater.  
Period  
ON  
DAY  
TIME  
Tset  
Pump  
ON OFF  
Period  
ON  
DAY  
TIME  
Tset  
Pump  
ON OFF  
1.  
2.  
....°C  
/
/
/
/
/
/
/
/
/
/
/
12.  
13.  
14.  
15.  
16.  
17.  
18.  
19.  
20.  
21.  
....°C  
/
/
/
/
/
/
/
/
/
/
OFF  
ON  
OFF  
ON  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
....°C  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
OFF  
ON  
3.  
OFF  
ON  
OFF  
ON  
4.  
OFF  
ON  
OFF  
ON  
5.  
OFF  
ON  
OFF  
ON  
6.  
OFF  
ON  
OFF  
ON  
7.  
OFF  
ON  
OFF  
ON  
8.  
OFF  
ON  
OFF  
ON  
9.  
OFF  
ON  
OFF  
ON  
10.  
OFF  
ON  
OFF  
11.  
OFF  
Example  
Period  
DAY  
MO  
TIME  
14:30  
16:15  
Tset  
Pump  
ON OFF  
ON  
1.  
70 °C  
/
OFF  
MO  
Instruction manual SGE  
113  
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Instruction manual SGE  
114  
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gis  
Index  
A
M
maintenance  
C
mode  
N
O
D
E
F
P
S
extra period  
safety  
shutting down  
G
H
I
solar heating system  
J
join  
join  
L
Instruction manual SGE  
115  
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